Latest news with #frequentFlyer
Associated Press
02-07-2025
- Business
- Associated Press
Australian airline Qantas says customer data stolen by cybercriminal
Australian airline Qantas said Wednesday that a hacker made off with a trove of customers' personal data including passenger names, emails, phone numbers, birth dates and frequent flyer numbers. The company said in a statement that a cybercriminal targeted one of its call centers on Monday and gained access to a third-party customer service platform that holds records for 6 million passengers. Qantas apologized to customers and said that while it's still investigating the proportion of data stolen, 'we expect it will be significant.' However, the system that was breached did not contain credit card and passport details or other personal financial information. Frequent flyer accounts weren't compromised and security credentials were not accessed, Qantas said. Qantas, Australia's biggest airline, said there is no impact on operations or safety. 'We sincerely apologize to our customers and we recognize the uncertainty this will cause,' CEO Vanessa Hudson said in a statement. Qantas said it has tightened up security measures and notified Australian cyber and data privacy authorities and the federal police.
Daily Mail
02-07-2025
- Business
- Daily Mail
Qantas hit by major cyber attack, customer data leaked
By Qantas has confirmed a major data breach which may have affected six million customers. In a statement on its website, the airline said it detected unusual activity on a third-party customer service platform used by a Qantas call centre on Monday. A cybercriminal is understood to have targeted the centre and then gained access to the platform. The company said the breach has now been contained. 'There are six million customers that have service records in this platform,' the statement said on Tuesday. 'We are continuing to investigate the proportion of the data that has been stolen, though we expect it will be significant. An initial review has confirmed the data includes some customers' names, email addresses, phone numbers, birth dates and frequent flyer numbers. 'We understand this will be concerning for customers.' The airline said credit card details, personal financial information and passport details were not held in the affected system. No frequent flyer accounts have been compromised, nor have passwords, PIN numbers or login details been accessed, Qantas said. Operations or the safety of the airline have also not been impacted by the alleged breach. Qantas Group Chief Executive Officer Vanessa Hudson apologised to customers. 'Our customers trust us with their personal information and we take that responsibility seriously,' she said. 'We sincerely apologise to our customers and we recognise the uncertainty this will cause. We are contacting our customers today and our focus is on providing them with the necessary support.' Shadow minister for cyber security Melissa Price told ABC the breach is a 'stark reminder for all Australian businesses'. 'With up to six million customers potentially impacted, this is a nationally significant cyber incident and Qantas needs to maintain open and honest communications,' she said. Qantas has notified the Australian Cyber Security Centre and the Office of the Australian Information Commissioner. The Australian Federal Police have also been informed, and the airline said it is supporting all agencies as they investigate. Customers have been advised they can contact a dedicated support line on 1800 971 541 or +61 2 8028 0534. They will have access to specialist identity protection advice and resources through this team. If customers have upcoming travel, there is nothing they need to do.
Trade Arabia
11-06-2025
- Business
- Trade Arabia
Loyyal sets up global network for Air India's Maharaja Club members
Loyyal, a leader in blockchain-powered loyalty solutions, has announced that it has sealed its partnership network for Air India's Maharaja Club frequent flyer programme. This initiative allows Maharaja Club's members to earn loyalty points through everyday purchases across popular brands across the USA and UK beyond India. With Loyyals' ecosystem of world-leading brands like Alamo, New Balance, Walmart, Victorinox, Victoria's Secret and GAP, Maharaja Club members can now enjoy earning Maharaja points on their purchases with these brands. More partner brands will be joining soon, further expanding opportunities to earn and enjoy exclusive rewards, said the company in a statement. This landmark initiative showcases Air India's commitment to enhancing the loyalty experience for its members by allowing them to earn points through purchases in markets across the USA and UK, it stated. According to Loyyal, the new partnerships are designed to maximise the earning potential of Maharaja Club members by extending opportunities beyond air travel. Members can earn points across various categories including fashion, health and beauty, dining, entertainment, and retail. This broadened scope adds significant value to the Maharaja Club, aligning with the lifestyles and preferences of its members, it added. On the strategic tieup, Loyyal CEO Ashish Kumar Singh said: "We are thrilled to work with Air India to enhance the Maharaja Club experience through our expanded network of partners across the globe to enrich each member's journey." "This initiative significantly boosts the earning potential for Maharaja Club's members, allowing them to earn points through everyday purchases across the US and UK," noted Singh. "The Maharaja Club is designed to go the extra mile, ensuring members feel recognized, acknowledged, and privileged at every step. Together, we reaffirm our commitment to making every journey with Air India exceptional, enriching the daily lives of members with meaningful opportunities that ultimately enhance their travel experiences," he added. Using Loyyal's Access Point platform, which leverages blockchain technology, the onboarding of new partners is seamless and efficient, allowing members to effortlessly engage with a variety of merchants. This innovation ensures that Maharaja Club members have access to a wealth of attractive rewards that complement their spending habits. "We're happy to partner with Loyyal as we continue to make Maharaja Club even more rewarding for our rapidly expanding member base across the globe," remarked Shailesh Kumar Singh, the Head of Loyalty, Air India.
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Travel + Leisure
09-06-2025
- Health
- Travel + Leisure
I've Brought Supergoop's Unseen Sunscreen With Me Around the Globe—Here's What I Think Of the New Formula
I've already had multiple skin cancer scares (before turning 25 years old, might I add), so let this be your friendly public service announcement to not skip out on your SPF. I wear SPF year-round, and I've tried dozens of sunscreens to find the best ones to fit my frequent-flier lifestyle, which is not easy on my sensitive skin. When one of my best friends started working for Supergoop, she turned me onto the brand's buzzy SPF products, which included the product that put them on the map: their Unseen Sunscreen. In early 2025, Supergoop reformulated the Unseen Sunscreen to include SPF 50 (rather than the 40 SPF it previously contained), and promised several other improvements. As someone who owns 10 different SPF products from Supergoop, I was excited to get my hands on the new and improved Unseen Sunscreen to see how the new formula benefits frequent travelers like me. Here's what I think after using it for four months. Credit: Amazon $38 at Amazon View on $48 $22 at Sephora While the expert rule of thumb is to use SPF 30 or higher, I've always preferred to use SPF 50 or higher on my face. I've been using Supergoop products for the past three years, and although they've always had SPF 30 and 40 sunscreen, the new SPF 50 makes a big difference for those of us with a predisposition to skin cancer. I typically wear a packable sun hat when I'm at the beach or outside for long periods. When I've forgotten it at home or end up in the sun for longer than expected, I feel a lot better knowing there's higher SPF on my face than the usual SPF 30 that's in my makeup. When I travel, I'm often hopping from the beach to dinner to sightseeing and everything in between, so I need a base sunscreen that can do it all. While I loved and used the original Unseen Sunscreen, the new version layers underneath face makeup much better. I have extremely dry and sensitive skin on my face, so I love that the new formula is nearly weightless, hydrates the dry patches on my face, and doesn't leave any residue or grease behind. The texture feels like coconut oil at first, but when it dries after about 20 seconds, it completely disappears without a trace. This is ideal for placing tinted moisturizer or foundation on top. I've also reapplied the sunscreen over makeup, and to my surprise, it really didn't change the look or coverage on my face—an improvement I noticed from the original formula that was less convenient to layer. Besides the dry skin-friendly and SPF 50 formula, I love that there are multiple bottle size options that stay under the 3.4-ounce TSA limit for liquids. Although this isn't new with the launch of the product, it helps immensely to be able to pick from the 1.7 (which I use most for travel), 2.5, and 0.68 ounce options. I also have the smallest bottle in the old formula, and I keep it in my purse 24/7 since it's so compact. Additionally, the formula is water- and sweat-resistant for up to 40 minutes, and the brand recommends re-applying after drying off or every two hours in general. An important thing to note is that this sunscreen is not reef-safe since it includes ingredients like homosalate and octisalate. The sheer formula has a mattifying and pore-blurring effect, whereas other sunscreens can sometimes clog my pores and prevent sweat from beading. I appreciate that the sunscreen is still lightweight enough that my pores can breathe without getting dirty or clogged. I've tried 10-plus products from Supergoop, and the Unseen Sunscreen is the one beauty product I use the most for traveling and in my day-to-day life. The practically invisible formula makes it easy to reapply every two hours, and the travel-friendly bottles ensure there's no travel purse too small to stash it in. As someone who used the old formula, I can confidently say that the newer Unseen Sunscreen has noticeable improvements that specifically help my busy, frequent-flier lifestyle. I highly recommend picking up any of the travel-size bottles and trying it yourself, especially if you have summer travels on the horizon. Anna Popp is an associate editor at Travel + Leisure , where she covers apparel, beauty, shoes, and more. She owns various products from Supergoop, and has been using their popular Unseen Sunscreen for three years. She tested the reformulated version for four months while laying by the pool in Arizona and skiing in France (where the UV index was even higher than in Arizona!) Love a great deal? Sign up for our T+L Recommends newsletter and we'll send you our favorite travel products each week.
The Independent
29-05-2025
- Business
- The Independent
Jet Blue and United Airlines have announced a partnership. Here are the benefits for fliers
United Airlines and JetBlue Airways have announced a new partnership and it includes some big benefit for those heading to the skies. The deal was announced Thursday and still needs federal approval. It will allow passengers to earn and redeem frequent flyer miles across both airlines and book flights on each other's websites. United's MileagePlus and JetBlue's TrueBlue members will gain access to each other's loyalty perks, including priority boarding, free checked bags, preferred seating, extra legroom and same-day changes when flying on either carrier. The agreement also involves United's return to New York's JFK Airport, where it ceased operations in 2022. Starting as early as 2027, JetBlue will give up to seven daily round-trip slots at JFK to United. In exchange, JetBlue will gain additional space at Newark Liberty International Airport. Despite the close collaboration, both airlines will maintain independent operations, managing their own flight schedules and pricing. United will shift its website and mobile app travel booking features, including hotels, rental cars, cruises and insurance, to JetBlue's Paisly platform. If approved, elements of the "Blue Sky" alliance could begin as early as fall 2025. "United's global reach perfectly complements JetBlue's East Coast leisure network, and significantly expands the options and benefits for TrueBlue members, no matter where in the world they are traveling," Joanna Geraghty, CEO of JetBlue, said in a news release. "We're always looking for ways to give our MileagePlus members even more value and benefits and this collaboration gives them new, unique ways to use their hard-earned miles and find options that fit their schedule," United CEO Scott Kirby added. The new alliance follows JetBlue's previous partnership with American Airlines, known as the Northeast Alliance, which ended in 2023 after the Department of Justice filed an antitrust lawsuit against the two companies. The DOJ argued that JetBlue and American's partnership reduced competition and harmed consumers by effectively merging operations in key markets like New York and Boston. A federal judge ruled in favor of the DOJ, leading to its termination.
