Latest news with #loyaltyplatform
Yahoo
22-07-2025
- Business
- Yahoo
STARFLYER Inc. Partners with IBS Software to transform its STAR LINK Loyalty platform
TOKYO, July 22, 2025 /PRNewswire/ -- STARFLYER Inc., Japan's premium airline, has successfully upgraded its STAR LINK loyalty platform by adopting IBS Software's iLoyal solution. This move marks a significant step in STARFLYER's strategy to modernise its customer engagement systems and deliver a more seamless, personalised travel experience. The transition from a legacy in-house system to IBS Software's cloud-native, scalable loyalty solution enables tighter integration with both domestic and international Passenger Service Systems (PSS), positioning STAR LINK for ongoing growth. The new loyalty platform enhances functionality across mobile and web, offering real-time flight updates, digital membership cards, and access to exclusive tier-based rewards. A major highlight of the upgrade is the launch of a completely overhauled mobile app and member portal, which enables a seamless self-service experience. Members also benefit from a unified platform that simplifies their journey—from managing loyalty status to accessing personalised services. Thanks to iLoyal's Partner Integration Hub, STARFLYER has been able to form innovative partnerships, offering their members the benefits of a broader earn ecosystem. Powered by IBS Software's advanced customer-centric engine, STARFLYER gains insights that enable personalised communications and targeted engagement. The flexibility of iLoyal allows STARFLYER to dynamically adapt its loyalty offering, improving the experience for passengers and business for their partners while supporting the airline's broader digital transformation Goto, Senior Vice President of Innovation Promotion at STARFLYER Inc., comments, "Partnering with IBS Software to upgrade our STAR LINK platform is a major step in enhancing the customer experience. This transformation not only strengthens how we engage with members but also sets the foundation for modernising other legacy systems across our business. It's the first move in a broader digital overhaul that will elevate every stage of the passenger journey."Marcus Puffer, Vice President & Head of Loyalty Solutions at IBS Software, says, "This collaboration with STARFLYER highlights iLoyal's adaptability for mid-size carriers as well as larger airlines. We're proud to support STARFLYER's vision for modernisation and delighted to expand our footprint in the Japanese and broader Asia-Pacific market."To find out more about the cloud-based iLoyal management platform, visit here. About IBS SOFTWARE IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise, hospitality, and energy resources industries. IBS Software's solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel, and air cargo management. Across the hospitality sector, IBS Software offers a cloud-native, unified platform for hotels and travel sellers, including central reservation (CRS), property management (PMS), revenue management (RMS), call centre, booking engine, loyalty, and distribution. For the tour & cruise industry, IBS provides a comprehensive, customer-centric, digital platform that covers onshore, online and on-board solutions. Across the energy & resources industry, we provide logistics management solutions that cover logistics planning, operations & accommodation management. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software operates from 17 offices across the world. Further information can be found at Follow us: Blog | LinkedIn | Facebook | Instagram About STARFLYER Inc. STARFLYER Inc. is a Japanese airline headquartered at Kitakyushu Airport in Fukuoka Prefecture. Established in December 2002, the company began operations in 2006 and has positioned itself as "an airline, nowhere in the world", offering premium services at competitive prices. STARFLYER is known for its sleek black aircraft livery and spacious leather seats equipped with power outlets on all domestic flights. The airline operates a fleet of Airbus A320s and serves key destinations across Japan, including Tokyo (Haneda), Fukuoka, Osaka (Kansai), Nagoya (Chubu), and Yamaguchi Ube. With a strong focus on customer comfort and stylish branding, STARFLYER aims to deliver a refined travel experience. The company also maintains strategic partnerships, including code-sharing agreements with ANA, enhancing its network and accessibility. STARFLYER continues to grow as a distinctive and customer-focused airline in Japan's aviation industry. Further information can be found at Photo: View original content to download multimedia: SOURCE IBS Software
Finextra
14-07-2025
- Business
- Finextra
Bilt hits $10.75bn valuation
Neighbourhood loyalty platform Bilt has raised $250 million in primary funding, sending its valuation soaring to $10.75 billion. 0 The round was led by General Catalyst and GID with further investment from United Wholesale Mortgage and more than triples Bilt's valuation from a $150 million round just a year ago. Launched in 2021, Bilt began as the first platform enabling US consumers to earn rewards on their largest monthly expenditure - rent - and then use the rewards via a card at local merchants. The firm's network of homes has now signed one in four apartment buildings across the United States and partnered with over 40,000 merchants nationwide. It has also grown from a card business into a full loyalty ecosystem, with more than 85% of members now using its platform via ACH, debit cards, credit cards, and more. Meanwhile, it drives business to merchants in its local network through an AI-powered 'neighbourhood concierge' that introduces members to those merchants and offers personalized recommendations. With new funding in place, Bilt is now expanding to all housing categories: condo, student housing and mortgage payments. Says CEO Ankur Jain: "What makes Bilt special isn't just our scale—it's our flywheel effect. More properties in our network attract more merchants, which creates more value for residents, which attracts more properties. This virtuous cycle, powered by our AI-driven commerce platform and comprehensive merchant integrations, creates an ecosystem that becomes stronger with each new participant."
