Latest news with #onlineorders
CTV News
5 days ago
- Business
- CTV News
Small business owners brace for possible Canada Post strike
It was business as usual at The Comic Hunter in downtown Moncton Tuesday and business is pretty good these days. The Comic Hunter The Comic Hunter in Moncton says they are concerned about another potential Canada Post Strike. (CTV Atlantic/ Derek Haggett) But the possibility of another strike from Canada Post could slow down a portion of their sales. Store manager Rémi Vienneau LeClair said they ship a lot of online orders every day. 'The parcels will ship between Canada Post and UPS and FedEx and whatever is going to get their fastest for cheapest, but Canada Post wins a lot,' said Vienneau LeClair. Last week, unionized workers from Canada Post rejected the latest round of offers from their employers. The Canadian Union of Postal Workers said on Friday that their roughly 55,000 members shot down the Canada Post's latest proposal in a vote. That deal would have seen wage hikes of about 13 per cent over four years. Canada Post workers went on a month-long strike over peak shipping time during the holiday season in 2024. Vienneau LeClair said if they do go on strike again, The Comic Hunter's saving grace is the fact that every store doing what they do is in the same boat. 'Letter mail stops,' said Vienneau LeClair. 'No one is buying a $5 card and paying $20 to send it parcel. So it does affect us, it does slow us down a little bit, but the customers realize it's happening and they know there's very little we can and they can do about it.' A potential strike could also impact an artisanal chocolate shop just down the street from the comic book store, but in a mostly different way. LaRouère Chocolat co-owner Robin Streb said she uses Canada Post for shipping, all of their Canada Revenue Agency documents and they receive their credit card bills through the mail as well. Robin Streb LaRouère Chocolat co-owner Robin Streb. (CTV Atlantic/ Derek Haggett) Streb said they've paused their shipping for the summer, so that aspect of their business won't be harmed, at least not right now. 'If it were to continue on into the fall we would have to start looking at what our options are other than Canada Post for shipping our products,' said Streb. During the last strike, Streb found a lot of paper work was getting mixed up and coming very late. 'For us, as a small business, we're our own accounting department. So the bookkeeping became quite a disaster,' said Streb. 'Next time I'll have to keep more on top of things or find a different way.' That could mean going paperless, staying on top of payments and making more phone calls. 'We're going into a move to a new location right now, so there's other expenses coming up. Of course we're very preoccupied with that. So, the simpler, the better for us,' said Streb. Corinne Pohlmann, executive vice-president, Advocacy for the Canadian Federation of Independent Business, said Canada Post is a very important service for small business owners who use it for many different reasons. 'However, given all the uncertainty seen over the last year, strike again, maybe strike, maybe not striking, whatever, this has become much more difficult as a service to be relied on. So many small businesses have been starting to turn away from Canada Post,' said Pohlmann. Web sales at The Comic Hunter went down around 25 per cent over the holidays last year, so another work stoppage, no matter the season, is a concern for Vienneau LeClair. 'We warn customers that it will ship when it ships. Offer them the parcel option if they want one, but obviously it's a lot more,' he said. With files from the Canadian Press Canada Post Canada Post retail location on St. George Street in Moncton. (CTV Atlantic/Derek Haggett) For more New Brunswick news, visit our dedicated provincial page.
Yahoo
01-07-2025
- Business
- Yahoo
People warned to watch out for scam emails following cyber attack on M&S
Scammers could use the cyber attack on Marks & Spencer to send scam emails trying to trick people out of their cash, Which? is warning. In April, the high street giant was forced to halt online orders after it was targeted by hackers, and, as it continues to recover, the store hopes its online operations will be running 'fully' within four weeks. Which? said criminals often use current events to make scams seem more plausible. It suggested that if someone receives an email from a brand they have an account with and they are not sure it is genuine, they should log into their account using a website they have used before that they know can be trusted. Lisa Webb, a consumer law expert at Which?, said: 'It's only a matter of time before scammers start using the M&S cyber attacks as a way to part people from their hard-earned cash. 'M&S has sent gift cards to some customers but scammers are also sending fraudulent emails offering afternoon tea hampers if you complete a survey. 'If you receive an email out of the blue from M&S, check the email address it's sent from to see if it ends in ' before clicking on any links and if you are still in doubt, contact M&S directly to verify if it's legitimate. 'If you think the email is a scam, don't click on anything and forward it to report@ before deleting it. If you've given any card details, contact your bank immediately using the number on the back of your card.' Sign in to access your portfolio
Zawya
23-06-2025
- Business
- Zawya
Regional tensions ‘disrupt' online orders to Jordan, ‘boost' local retailers
AMMAN — Online orders to Jordan have faced unexpected disruptions in recent days, as rising tensions between Israel and Iran ripple across regional logistics networks. While no official suspension of deliveries to Jordan has been announced by global e-commerce platforms, many Jordanians are reporting delays, particularly with popular services. Social media platforms have been flooded with comments from customers expressing confusion and frustration. 'My order has been stuck in customs for days,' one user wrote. 'There are so many people saying the same thing… orders from many applications just stopped arriving.' Another customer commented, 'Everything is delayed. Although many official retail websites still show that they deliver to Jordan, customers are facing disruptions due to changes in air freight routes or temporary blocks in regional airspace, particularly affecting carriers that transit through or near Israeli territory. On the ground, Jordanian retailers are already feeling the effects of this shift. 'We have definitely noticed more customers coming in recently,' said Ibtisam Azzam, manager of a women's boutique in Amman. 'Some of them would normally wait for their online orders, but with all the delays, they are buying locally instead. It is a strange situation, but it is helping shops like ours,' Azzam noted. This sudden rerouting of demand towards domestic retailers has been welcomed by many in the 'struggling' retail sector, which has faced 'stiff' competition from international platforms offering cheaper prices and broader selections, Sultan Allan, President of the Textile and Readymade Clothes Syndicate, told The Jordan Times. Some local businesses have responded with discounts and improved service, while others have raised prices in response to increased demand. Economist Said Hussein, told The Jordan Times that the disruption is a double-edged sword. 'Local retailers are benefiting in the short term, but whether this will lead to a long-term behavioural shift among consumers depends on how competitive and reliable the local offering becomes. People still want value and variety,' Hussein highlighted. © Copyright The Jordan Times. All rights reserved. Provided by SyndiGate Media Inc. (
Phone Arena
17-06-2025
- Phone Arena
This Verizon customer followed all the rules – and still got burned
When it comes to online phone orders and trade-ins, especially pricey ones like iPhones, the risk of something going wrong seems higher than ever. T-Mobile users have long complained about devices disappearing during transit, but they are not the only ones dealing with this mess. Now, Verizon customers are sharing similar stories and they are just as Verizon customer recently vented online about a returned device that mysteriously vanished. It all started with a simple online order. The user bought an Apple device (which always seem to be the ones vanishing), decided to exchange it for another model, and followed the return process... or so they thought. – mark1210a, Reddit, June 2025 About 10 days after sending back the device using the emailed label, tracking showed it had been received. But Verizon didn't send any confirmation emails about the return or refund. So, the user called customer service. The reps said they had no record of the return and pointed out that the two mailed labels were unused. The customer explained that was because they used the emailed one – just like they had requested. The tracking number showed it was received, but Verizon said they'd have to check with the warehouse and opened a ticket. – mark1210a, Reddit, June 2025 Seven days went by and still no update. When the customer called again asking for a supervisor, they were reportedly told nothing could be done – the return period had expired. End result? No phone, no refund, no way to escalate. Another phone lost in this wasn't an isolated case. – AFunkinDiscoBall, Reddit, June 2025 So, where do all these missing phones actually end up? In someone's hands, that is for sure. For example, not too long ago, a $500,000 iPhone theft ring was uncovered, with T-Mobile 's missing devices at the center of it. Meanwhile, over in Shenzhen, China, there's an actual building nicknamed "The stolen iPhone building." It has been linked to a global black market network trafficking stolen iPhones. Who knows – some of these vanished devices might've ended up there. And it is not always international crime rings – sometimes, the trouble starts closer to home. Earlier this year, a UPS employee in Florida was arrested and charged with stealing 171 iPhones worth more than $175,000. It is not just phones going missing, either – tablets and other tech are disappearing, too and customers are clearly fed up. So, if you want to avoid getting caught in a mess like this, there are a few things you can do. One of the safest moves is buying your device in-store, especially when you are spending over a grand on it. It is not always the most convenient, but at least you walk out with the phone in smart move? Record yourself unboxing the phone as soon as it arrives. That footage could be a lifesaver if you ever need to prove something went missing or was never delivered. Same goes for trade-ins – before you drop your device in the return envelope, grab a quick video of you packing and sealing it. That extra step could be the difference between a smooth process and a drawn-out fight with customer service. We've reached out to Verizon for a comment and will update the story when we have a response. Switch to Total 5G+ Unlimited 3-Month plan or Total 5G Unlimited and get a free iPhone. We may earn a commission if you make a purchase Buy at Total Wireless
The Independent
11-06-2025
- Business
- The Independent
Everything we know about the two hacker groups who carried out M&S cyberattack
Marks & Spencer has resumed online orders after a cyberattack that is expected to cost the retailer £300 million in profits this year. The cyberattack, which M&S disclosed on April 22, disrupted online operations and halted contactless payments, potentially compromising customer data. Two hacker groups, DragonForce and Scattered Spider, have been linked to the attack; DragonForce reportedly demanded ransom, while Scattered Spider is known for social engineering tactics. M&S revealed last month that the attack was caused by 'human error'. The National Cyber Crime Unit (NCA) is investigating the cyber incidents affecting the retail sector and encourages businesses to implement effective cybersecurity measures.
