Latest news with #refund
The Sun
7 hours ago
- Business
- The Sun
Holiday warning for anyone with a Haven or Butlins holiday booked this summer as you could be owed cash
A HOLIDAY warning has been issued for anyone with a Haven or Butlins holiday booked this summer. Customers have taken to social media to remind sun seekers about a chance to claim money back as part of the chains price promise. 1 That means if the price of your break goes down after you have booked, you can get a refund for the difference. To be eligible, customers must have booked a break with Haven by early 2025 and have proof of this. If you can prove that you have found a cheaper holiday, Haven will pay you back the difference. A savvy customer said on social media they have saved over £200 by using the price promise. One Haven Holiday goer shared that they were refunded £289, adding it "only took a few days to receive." While another said: "We got £75 during a half term. I check it daily." A third person described the service as a "great thing" with the customer claiming £104 back. And a fourth said:" I really didn't think this would work. I've just got £150 back." When you book a holiday with Haven, an email confirmation should tell you if you are eligible for the scheme or not. Once you have seen your holiday at a cheaper price, head to the Haven website and click the chat bot and request price promise. The perfect Haven holiday park for a kid-friendly break - with direct beach access, indoor waterpark and neighbouring seaside theme park The automated process is available 24/7 and will ask some security questions before resolving your Price Promise request. Haven cannot retroactively match prices you have seen previously, so if you notice your holiday has dropped in price, act quickly. Plenty of other holiday groups offer similar schemes, such as Butlins. The budget holiday provider said customers who find the same break offered for sale at a lower price any time before they arrive on resort will be eligible for a refund of the price difference. They could also get a reduction in cost to meet the new price. But the break must be for the same resort, dates, duration, accommodation, number of guests and any extras. You can find out more by visting, COULD YOU GET A REFUND? If you booked a holiday with Haven at the star of the year, it may be worth looking online to see if the same holiday you booked is now cheaper. You can also do the same with Butlin's, but be sure to reach out quickly to ensure you don't lose out on the extra cash. Sarah Cole, personal finance expert at Hargreaves Lansdown told The Sun customers should take advantage of the offer. "If it's cheaper at any stage after you book, you can get in touch and ask for a refund for the difference." She said: "It means it's worth putting regular dates in your diary to check – especially at the last minute when there might be some decent discounts on offer. "In both cases, make sure you check the terms and conditions to make sure it applies in your circumstances. If you have changed any details of the booking, for example, you may have voided the guarantee." Cheap holiday essentials IF you're jetting abroad this summer, here are the cheap holiday essentials you won't want to miss. PACKING CUBES: They're loved by mum-of-22 Sue Radford and not only do they save space in your luggage, but they'll ensure that your case is super neat and tidy. TAG TRACKER: There's nothing worse than loosing your luggage, but thanks to this handy £15 buy from B&M, you won't have to worry about that on your next trip. KIDS' CABIN BAG: Don't worry if you can't afford to splash the cash on a Trunki, as Aldi are selling an alternative dupe buy for just £29.99 - and it's great for children. HAND LUGGAGE CASE: For those that are opting to go hand luggage instead of paying a fortune for a check-in bag, Morrisons are selling extra small cases, that are perfect for taking on a flight, for only £7.99.
Phone Arena
2 days ago
- Business
- Phone Arena
It's hard to believe that T-Mobile supposedly treated a 20-year customer like this
A woman named Isabella recently posted a TikTok video explaining how her mother, a customer of T-Mobile for 20 years, wanted to cancel her service so that she could switch to Mint Mobile. At the time of the cancellation, the customer made it clear that all three lines with T-Mobile were to be canceled. At this point, Isabella's mom stopped receiving paper bills which made her think that T-Mobile had correctly pulled the plug on all three lines. But last February the mother realized that she had been paying started receiving bills from T-Mobile charging her $120 each month. T-Mobile had mistakenly left one of the three lines active even though the customer had made it clear that all three of her lines were supposed to be canceled. Surprisingly, T-Mobile admitted to the mistake and promised to pay back the former customer $120 immediately and said the remaining $351 that the carrier owed her would be approved in just a few days. As it turned out, what T-Mobile promised its former 20-year customer was not what happened. Instead of sending a refund, T-Mobile billed Isabella's mom stating that the charges from September to February were valid. Just when you thought T-Mobile couldn't screw up this matter and make it any worse, they charged the woman late charges even though they were withdrawing the invoice amount directly from her bank account each month. @bubbleteabella Let me tell you how T-Mobile quietly drained almost $500 from my mom's bank account after she canceled her service. If you have gone through something similar with T-mobile please share your experience. They should be held accountable for their shady practices. #tmobile#shady#storytime#fyp#phone#phoneservice#duetthis♬ original sound - Isabella Not only is T-Mobile no longer returning to the former customer the $351 she already paid them, the carrier also raised the additional amount it says she owes from $202 to $270 and sent the account to collections. As Isabella points out about her mom, "This is happening after being a loyal customer for over 20 years." She also says that her mom has filed a complaint with the FCC and if others are having a similar problem with T-Mobile , "some legal action" is the only solution. Remember, T-Mobile admitted that it made the mistake of closing only two lines, not the three requested. Yet, the carrier continued to bill the former customer, lied about returning the payments that this 20-year T-Mobile customer made, and even charged her a late fee even though T-Mobile withdrew the funds directly from the ex-customer's bank account each month. If the story as relayed by Isabella on TikTok is correct, T-Mobile has, as Ricky Ricardo might have said, " a lot of 'splaining to do." We've reached out to T-Mobile for a response. If the company responds, we will update this article. Switch to Total 5G+ Unlimited 3-Month plan or Total 5G Unlimited and get a free iPhone. We may earn a commission if you make a purchase Buy at Total Wireless
The Sun
2 days ago
- General
- The Sun
I thought I was getting a tasty pizza from Too Good To Go but it was so bad people think it was ‘dine-in leftovers'
A WOMAN was left baffled after making her first Too Good To Go order – only to find her pizza chucked in a plastic bag when she went to collect it. Victoria Scholes paid £3.70 to nab a bargain pizza from a local eatery, but the grub didn't look too appetising. 3 3 3 Rather tan using a carboard pizza box, as one might expect, the restaurant put loose slices in a plastic carrier bag for her instead. After collection her meal, Victoria, 32, took to TikTok to show off her pizza - and the video soon went viral. 'I didn't realise until I got to the car that the bag had no other packaging and the pizza slices were just tossed inside,' she told What's The Jam. 'I was shocked but because it was my first time using the app, I didn't know if this was standard protocol – which is why I posted the TikTok asking other people about their experiences.' Sharing the video on TikTok, Victoria can be heard giggling in shock as she shows the pile of pizza slices in the bag. One person commented: 'I'd be scared they're giving me peoples leftovers.' 'That's a left over pizza from dine in 1000%,' another user guessed. Someone else wrote: 'Man my standards are so low I would've eaten it without a second thought.' 'How my purse looks after the bar,' joked another viewer. Another person added: 'This is unacceptable. Wtf.' [sic] The Sun tries Wetherspoons' new menu Victoria, from Peterborough, Ontario, Canada, contacted Too Good To Go and was issued a refund and an apology. She claims they told her it was a 'lapse in service' and called it 'absolutely unacceptable and not hygienic at all' to serve pizza in a plastic bag. Victoria added: 'It's not a lot of money but I wanted a refund for the principle.' Despite the experience, she says it hasn't put her off of the app – though she won't be ordering from that particular pizza place again. The 'right' way to store food 1. Use Airtight Containers This helps to prevent exposure to air which can cause your food to go off. A glass container can help to be more hygienic and a sustainable option. 2. Label Everything By labelling your food it helps to keep track of expiry dates and avoid food waste. 3. Store Like Items Together This makes it easier to find what you are looking for. Use fridge dividers or reusabale bags to help section your fridge. 4. Use the Fridge and Freezer Wisely Keep raw meat on the bottom shelf to avoid contamination, and use the freezer for longer-term storage. 5. Rotate Your Stock Place newer items at the back and bring the older ones forward. This will mean you will be able to notice the foods that need eating first. How does Too Good To Go work? To use Too Good To Go, download its app on your smartphone and create an account. You can then select your area by entering your location and drop the pin on where you'll be picking up your surplus food bags. On the app, you can select the distance you'd be willing to travel, based on whether you'll be walking, using public transport or driving. The app will then show you the Too Good To Go locations available in your area. These are grouped in categories including supermarkets, groceries and baked goods. There are also options to collect food straight away, or later for dinner. You can then scroll through the app to see what's available and click "see all" to check all the options within a category. Too Good To Go will then tell you how much you can save with each surprise bag. Prices usually range between £2 and £6, with shoppers saving at least 30% on every order. When clicking on a listing, you will get information on the exact location of the cafe, restaurant or supermarket, as well as collection times available, and the price of the bag. The listing also shows the average rating other users have given that particular business. Once you've decided what you want to pick up, simply click the "reserve" button to ensure it is assigned to you. collection. Then go to the shop at the assigned time, show your collection on the app to a staff member and enjoy your discounted surplus food.
The Sun
4 days ago
- Business
- The Sun
Marks & Spencer urgently recalls popular baby product due to ‘safety complaints' & warns ‘return it immediately'
MARKS & Spencer has urgently recalled a popular baby product due to customer "safety complaints". The retail giant has warned buyers that they must return the item immediately. 1 Polarn O. Pyret Branded Poppy Print Rompers have been recalled due to safety complaints. Parents and carers of little ones have been asked to check their homes to see if they have the affected product. The recall has been made for the T94 8409A model in size 1-12 months old, which was sold online at M&S. The company said: "Polarn O. Pyret has issued a Product Recall due to safety complaints with their Poppy Print Romper, T94 8409A in the specified sizes 1-12 Months". The online-only product means that affected items were not available to purchase from physical M&S stores during the original purchase period. Those who bought the romper or received it as a gift have been urged to "return it immediately" at any M&S Clothing store. A full refund will be issued upon return. M&S have said that further support is also being offered and if customers have further questions, they can call the company's customer service line at 0333 014 8555. M&S has apologised for any inconvenience caused to shoppers. The news comes after a popular car seat has been banned by trading authorities over "serious" suffocation fears. And an urgent warning was issued about tumble dryers sold in the UK that pose a fire risk as owners are told to 'stop using immediately'. Milk is urgently pulled from shelves over traces of deadly bacteria which kills one in 20 In another product recall - milk was urgently pulled from shelves over traces of deadly bacteria which kills one in 20. There was also an urgent recall of popular product bought on TikTok over the possibility of an electric shock risk. And Asda urgently recalled £12 baby clothing over a 'risk of injury' to tots as parents were warned to 'stop using immediately'. A Health food brand also urgently recalled a popular snack over fears as shoppers warned 'do not eat'. Your product recall rights Chief consumer reporter James Flanders reveals all you need to know. Product recalls are an important means of protecting consumers from dangerous goods. As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action. But it's often left up to supermarkets to notify customers when products could put them at risk. If you are concerned about the safety of a product you own, always check the manufacturer's website to see if a safety notice has been issued. When it comes to appliances, rather than just food items, the onus is usually on you - the customer - to register the appliance with the manufacturer as if you don't there is no way of contacting you to tell you about a fault. If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer. They should usually provide you with more information and a contact number on its safety notice. In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected. You should not be charged for any recall work - such as a repair, replacement or collection of the recalled item It came after Lidl recently told shoppers not to eat one of its savoury snacks over fears it could contain salmonella. And just last month, Iceland recalled its Vegetable Lasagne after the possible presence of hard plastic pieces was discovered in packs with best-before dates of 23 July 2026 and 30 July 2026. A popular pasta sauce was also urgently recalled from supermarket shelves after fears emerged that some jars contained shards of glass.
Yahoo
5 days ago
- Business
- Yahoo
Wells Fargo Bank refunds customer's money after FOX 26 starts asking questions
The Brief A third customer from Wells Fargo received $142,000 back after FOX 26 started asking questions. The first customer received $4,000 back after the bank told her she unknowingly participated in a fraud scheme. The second customer received $40,000 that the bank initially thought was fraud after it was stolen. HOUSTON - The latest amount refunded by Wells Fargo Bank is $142,000. The backstory When Heather Sanders contacted us back on February 1, Wells Fargo told her she unknowingly participated in a fraud scheme, and she was out more than $4,000. "At no point in this call did I feel like I was lied to," Heather told us in our first interview. A few days later, Heather got her money back. "I don't believe that if you wouldn't have ran the story they would have stuck with their decision," she said.. When Jose and Amanda Vasquez contacted FOX 26 on February 13, thieves had stolen $40,000 out of their Wells Fargo business account. "Three days later, they sent us a letter stating the case was closed. They didn't think it was fraud," Jose said. That changed soon after our report aired. The couple got their $40,000 back. "Thank you so much, really appreciate you. You're the voice for the people. I appreciate what you do," said Jose. A Houston businessman contacted us about a $142,000 insurance check Wells Fargo withdrew from his account for what the bank called "security reasons." "All of a sudden, having check in hand, because of you guys. I can't express enough the gratitude and appreciation. I was really starting to lose hope," he said. The Source FOX 26 Reporter Randy Wallace spoke with a Houston businessman about a check that was withdrawn from his account and previous FOX 26 reporting.
