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Salesman 'deceived by false promises' over unpaid wages wins €27,000 at WRC
Salesman 'deceived by false promises' over unpaid wages wins €27,000 at WRC

Irish Times

time8 hours ago

  • Business
  • Irish Times

Salesman 'deceived by false promises' over unpaid wages wins €27,000 at WRC

A tech firm has been ordered to pay over €27,000 in wages illegally withheld from a salesman who told a tribunal he was 'consistently deceived by false promises' to pay him. In a decision published on Monday the Workplace Relations Commission (WRC) decided to redact the identity of the video company to 'encourage' it to 'bring the matter to a close without adverse publicity'. It follows a statutory complaint under the Payment of Wages Act 1991 by the salesman, who resigned last year with the company owing him some five months' salary and commission. The salesman joined the company in April 2023 on a contract which paid a base salary of €75,000 and commission of up to €55,000 annually. READ MORE The tribunal heard difficulties first arose when his wages were not paid in November 2023, but that this was rectified the following month. There was further non-payment in January and February 2024, the salesman told a hearing earlier this month, and in March, that he had 'less than half' his normal salary payment. His salary did come in April that year, but went unpaid in May and June 2024, he told the WRC. Bobby Healy on why Manna drone delivery could be the 'biggest technology company in the world for its space' Listen | 67:08 In July 2024, the salesman handed in notice of resignation effective 30 August, 2024. When he left on that date, he was owed €19,450 in salary and €7,979 in commission, net of tax and statutory deductions, the tribunal heard. The salesman presented the WRC with emails and WhatsApp messages he exchanged with senior executives in the company, all of whom had confirmed to him that he was owed the money, he said. The company had been able to pay him two months' wages prior to his resignation after applying for a loan in August 2024, the tribunal noted. Around 10 weeks after the claimant left, he had an email from the CEO confirming that half of the outstanding sum would be 'available by the end of the week' and that the rest would be 'available in December [2024]'. WRC adjudicator Catherine Byrne noted that when the case was first called on in April 2025, the salesman 'agreed to an adjournment when his former employer indicated that they would shortly be in funds'. When the salesman's case was heard earlier this month, he showed Ms Byrne correspondence from May 2025 in which an executive at the firm stated that the company was about to draw down funds which would allow it to pay him. 'However, no money was transferred to the complainant,' she said. The salesman told the WRC in a submission that he had suffered 'stress and inconvenience' because of the failure to pay the wages he was owed. He had spent an 'inordinate amount of time writing to various managers' and had been 'consistently deceived by false promises', he added. Adjudication officer Catherine Byrne decided to anonymise her decision on the case 'to encourage the [company] to bring the matter to a close without adverse publicity'. Ms Byrne wrote in her decision: 'It is extremely regrettable that the complainant had to spend so much time and energy trying to exert his basic entitlement to be paid his wages, an issue about which there is no dispute.' The company had made an 'illegal deduction' from the claimant's wages by failing to pay him the €27,429 owed to him when he resigned on 30 August last year, she found. Upholding the complaint, Ms Byrne directed the company to pay the salesman the sum as compensation under the Payment of Wages Act 1991.

Dealership Worker Is Oh-So-Close To Closing Car Sale. Then a Receptionist Ruins It In 1 Minute
Dealership Worker Is Oh-So-Close To Closing Car Sale. Then a Receptionist Ruins It In 1 Minute

Motor 1

time2 days ago

  • Automotive
  • Motor 1

Dealership Worker Is Oh-So-Close To Closing Car Sale. Then a Receptionist Ruins It In 1 Minute

After a potential deal was purportedly ruined by a coworker, a car salesman shared what he describes as 'the number one golden rule' for all dealership employees: 'Zip it and go on about your business' when it comes to other salespeople's customers. Salesman Costa (@costacreatescardeals) is clearly peeved in his TikTok. He starts the video by saying, 'When someone is working a deal with a customer, do not ever, and I mean ever, go talk to that customer.' Get the best news, reviews, columns, and more delivered straight to your inbox, daily. back Sign up For more information, read our Privacy Policy and Terms of Use . Costa says that a receptionist essentially snatched a sale from the dealership at the last minute. 'We had a receptionist today go up to a customer—after they signed at the desk, ready to go into finance—telling the customer that she was able to lower her payment when trading out of her vehicle with $12,000 of negative equity,' he alleges. Anyone who's rolled a car loan with negative equity into another car loan knows that the outcome of that is usually, but not always, a higher monthly payment. This was apparently the case with Costa's customer. 'Her payment went up,' he says. 'Not down. And then the customer decided not to do the deal and left while waiting for finance.' He notes that the new payment after trading in a car with negative equity will be determined by multiple factors. 'Every case is different,' he says. 'And it also depends on credit. It depends on many factors.' His bottom line is that if it isn't your sale, you need to butt out. 'Don't ever go and talk to another customer while another salesperson is working a deal with that customer,' Costa says. His advice has people coming for him specifically and car salespersons generally. America's Most Loathed Profession? It's no secret that car salespeople—perhaps especially used car salesmen —are widely reviled. A list of the most hated professions describes used car salesmen as ' fast-talking liars who do it all with smiles on their faces.' While this is just a stereotype and, as with any profession, there are good and bad actors throughout, Costa's TikTok put the taste of scummy car salesmen in many viewers' mouths. Trending Now 'I'm Not [an] Expert:' Man Gets in a Honda Civic. Then It Starts Making This Mystery Noise When He Puts It in Reverse Man Fills Up His Truck. Then He Pulls Out a Trick for When the Handle Clicks and Stops Pumping "Seems like the receptionist was honest with the customer," wrote one user. "Who in their right mind is going to roll $12k negative equity into another loan at probably 10-12%. She did them a favor." "Man, car sales people really do get on here and tell the world how shady they are," wrote a second user. "Wow, an ethical employee working at a dealership! Good for her! She is probably too good to work there," a third user said. Why Would a Newer Model Have Negative Equity? In response to the commenter who claimed that the receptionist was simply being honest with his customer, Costa explained why his colleague may have led the potential buyer astray. It's actually inflation. As he explains in a follow-up TikTok , the increased cost of living due to inflation is making it harder for people to make ends meet on one income. This, he alleges in a text overlay on the post, is 'indirectly' wrecking the car market. Many people, he explains, are using their vehicles for a second source of income, often in the gig economy. While gigging for a rideshare or delivery service can be a flexible way to make ends meet, it also typically puts a lot of miles on your car. This often translates into negative equity. 'They're stacking over 200,000 miles on a car that they bought in 2020,' he explains. 'And now we're in 2025, the depreciation is through the roof.' This is why he cautions, 'you should never use a personal vehicle as a commercial vehicle.' He says that the customer the receptionist talked out of the sale was trading in their vehicle for just this reason. Their vehicle, Costa claims, had become utterly unreliable due to high mileage and the wear and tear this causes. 'It was costing them way too much money,' he says. Costa frames the role of people in his line of work as helping people like his lost customer get a reliable vehicle, 'rather than screwing them.' 'What we're doing is actually losing money on some deals just to trade a customer out of the vehicle so we maintain a long-term relationship with them,' he says. If the business maintains that relationship, he says dealerships realize that the customer is likely to keep coming back for maintenance and repairs. So ultimately, taking a loss on a sale can translate into a profit in the long term. 'It's actually a very smart decision to sell them a car,' he says. "And if you can make money, hey, that's what we're in it for. But sometimes you'll actually lose money and sell them a car." Motor1 reached out to Costa via TikTok comment and direct message for comment. We'll be sure to update this if he responds. More From Motor1 Toyota Salesman Finds Thousands of Dollars of 'Missing' Keys. Now He's Exposing Dealerships for Failing to Give Buyers the Spare 'We Get It Fixed': Woman Says Her 2020 Ram's Steering Wheel 'Randomly' Locks Up. The Dealership Says It's Fine 'Lawyer Up': Woman Drops Off Mercedes At Dealership For Oil Change. Then She's Told It's Totaled, Costs $27K To 'Fix 5 Wires' Woman Visits Toyota Dealership. Then a Salesman Refuses to Give Her a Pricing Breakdown When She's Quoted $27,500 Share this Story Facebook X LinkedIn Flipboard Reddit WhatsApp E-Mail Got a tip for us? Email: tips@ Join the conversation ( )

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