Latest news with #smartservices
Arabian Business
11 hours ago
- Automotive
- Arabian Business
RTA slashes Dubai vehicle licensing services by 74%
The Roads and Transport Authority (RTA) has reduced Dubai vehicle licensing services by 74 per cent in major digital transformation push. As part of an ongoing push toward delivering smarter and more efficient government services, the RTA reduced the number of vehicle licensing services from 54 to just 14, The 74 per cent reduction is aimed at streamlining operations, enhancing customer satisfaction, and accelerating the emirate's smart transformation goals. Dubai vehicle licences The move is part of the '360 Comprehensive Services' plan, an initiative designed to reengineer public services by integrating advanced digital technologies, simplifying processes, and aligning with the Dubai Government's vision to become the world's most digitally advanced city. Ahmed Mahboob, CEO of the Licensing Agency at RTA, said: 'The RTA remains committed to realising its vision and mission of establishing Dubai as a global leader in smart road and transport systems, and a benchmark for seamless, sustainable, and innovative mobility. 'This also aligns with efforts to elevate Dubai's standing in government service excellence and advance its ambition to become the world's most digitally advanced city'. 'The integration of services represents a positive advancement that has enabled the reengineering of vehicle licensing procedures. This approach simplifies the customer journey, reduces the number of steps and physical visits required, and shortens processing times. What's changing for Dubai drivers and vehicle owners? The reform significantly simplifies the vehicle licensing journey, with key highlights including: Request for Vehicle Registration Certificate: Previously involved 13 separate service steps — now consolidated into one streamlined process Export and transfer services: Six separate services have been merged into a single, simplified transaction under 'Vehicle Registration Cancellation' Plate delivery integration: Customers can now complete the plate collection process remotely, fully integrated with the UAE Pass and delivery systems The service overhaul is powered by advanced technologies and real-time data integration with local and federal government entities, enabling faster transaction times, reduced physical touchpoints, improved sustainability and operational efficiency and better service for both individual and corporate users.
Zawya
a day ago
- Business
- Zawya
Abu Dhabi Prosecution launches smart services package as part of ‘Zero Bureaucracy'initiative
ABU DHABI - The Abu Dhabi Public Prosecution has launched a comprehensive package of new smart services under the "Zero Bureaucracy and Enhanced Customer Experience" initiative, which aims to improve service quality accelerate procedures and provide an advanced system aligned with government efforts toward digital transformation. The new package includes 35 fully automated services and processes without any human intervention, ensuring faster processing, accurate data, and enabling customers to complete their transactions easily and conveniently through digital platforms available around the clock. The newly introduced services streamline several procedures related to the Public Prosecution's functions and enable the automatic issuance of various legal documents such as certificate of 'No Appeal', certificate of 'No Cassation', statement of Passport Retention Duration, Certificate "To Whom It May, Report of cases, Request for Copy of Judgment, Certificate of Detention or Imprisonment Duration, and Fine Payment. Counselor Ali Mohamed Al Balushi, Attorney-General of theemirate of Abu Dhabi, confirmed that the launch of smart solutions package aligns with the directives of His Highness Sheikh Mansour bin Zayed Al Nahyan, Vice President, Deputy Prime Minister and Chairman of the Presidential Court, and Chairman of the Abu Dhabi Judicial Department, who emphasised the shift toward a smart judicial system based on innovation and modern technologies. He clarified that these services are available via the Judicial Department's website and mobile application, without the need for any paperwork, Traditional signatures and stamps have been replaced with digitally signed and approved electronic documents, enhancing operational efficiency and service quality. Al Balushi stated that this step represents significant progress in developing judicial services, as it saves time and effort for users supports the principle of prompt justice through advanced digital solutions and reflects the Public Prosecution's commitment to supporting the sustainable development goals of Abu Dhabi and fostering institutional innovation. He added that Abu Dhabi Public Prosecution continues to expand its digital initiatives by developing innovative services that keep pace with rapid changes in the judicial and legal sectors efficiently meeting user needs and reinforcing Abu Dhabi's position as a leading centre for justice in the region.
