Latest news with #windowseats
Yahoo
6 hours ago
- Business
- Yahoo
Delta and United Sued Over Windowless 'Window Seats'
This article first appeared on GuruFocus. Delta Air Lines (DAL, Financials) and United Airlines (UAL, Financials) were hit with lawsuits Tuesday claiming they charged passengers extra for window seats that turned out to be next to blank walls. Warning! GuruFocus has detected 6 Warning Sign with UAL. Proposed class actions were filed in Brooklyn federal court against Delta and in San Francisco federal court against United. Each seeks millions of dollars in damages on behalf of more than 1 million passengers. The complaints cite Boeing 737s, Boeing 757s and Airbus A321s, where window rows are blocked by air-conditioning ducts or electrical conduits. Rivals including Alaska Airlines (ALK, Financials) and American Airlines (AAL, Financials) flag such seats during booking, but Delta and United allegedly do not. Passengers said they purchased window seats to ease fear of flying or motion sickness, entertain children, or simply enjoy the view. Had plaintiffs and the class members known that the seats they were purchasing were windowless, they would not have selected them much less have paid extra, one complaint said. The lawsuits add pressure on airlines already leaning on ancillary fees for revenue, from seat selection to baggage and cabin upgrades. United and Delta did not immediately respond to requests for comment. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
The Independent
7 hours ago
- Business
- The Independent
Delta and United airlines face class action suits for selling window seats
United and Delta Airlines are being sued by passengers who say they paid extra for window seats — only to be seated next to a barren wall during their flight. The proposed class action lawsuits, filed in federal courts Tuesday seek millions of dollars in damages for over one million customers who rode on each airline. While some Boeing 737, Boeing 757 and Airbus A321 planes have rows entirely without windows due to air conditioning ducts or other systems — Delta and United do not flag this to customers purchasing 'window seats,' the complaint claims. United and Delta charge hundreds of dollars for such seats and make no mention that they are without windows. Meanwhile, their competitors, American and Alaska Airlines, inform their customers that these types of seats do not have a window while booking, Reuters reported. The lawsuit notes that passengers often buy window seats for specific reasons, including for extra light or legroom, to occupy children or to calm traveling anxieties. United and Delta did not immediately return requests for comment from The Independent. 'A large proportion of airline travelers prefer window seats, and are willing to pay extra money to obtain them. For many, it is a special experience to see the world from 30,000 feet, or to watch a descent into LaGuardia,' each lawsuit states, according to The Hill. 'Windows can captivate or distract an antsy child. Many people have a fear of flying, or get claustrophobic or motion sick on planes, and windows give them a greater level of comfort in an otherwise stressful environment,' they continue. 'Others just want a burst of sunlight to brighten their days.' United and Delta, like many other airlines, offer basic fares that do not include seat selection. Passengers must pay extra to choose their seat, and some windowless rows are in upgraded sections. Both complaints specifically note that had the plaintiffs known the seats they were purchasing — and paying extra for — were windowless, they wouldn't have selected them. The Delta lawsuit was filed by Nicholas Meyer of Brooklyn, New York, while the United suit is led by Marc Brenman of San Francisco and Aviva Copaken of Los Angeles. While customers can do research online to see if their seat is without a window, Carter Greenbaum, a lawyer whose firm filed both lawsuits, told Reuters that doesn't excuse the airlines' bad behavior. 'A company can't misrepresent the nature of the products it sells and then rely on third party reviews to say a customer should have known that it was lying,' Greenbaum said.
New York Times
7 hours ago
- Business
- New York Times
Their Window Seats Lacked Windows, So Delta and United Passengers Sued
Two lawsuits filed Tuesday accuse Delta Air Lines and United Airlines of knowingly charging passengers extra for window seats that were not next to a window. The class action suits were filed against Delta in federal court in New York and against United in federal court in San Francisco, and accuse each carrier of selling more than one million window seats that were, in fact, windowless. 'We're seeking to hold United and Delta accountable for charging customers premiums for products that they didn't deliver, and misrepresenting the nature of the products that they did deliver,' Carter Greenbaum, an attorney whose law firm, Greenbaum Olbrantz LLP, filed the suits, said in an interview. 'They sold customers window seats and ended up seating them next to a wall.' Delta declined to comment. United did not immediately respond to a request for comment. The suits claim that some of the airlines' Boeing 737, Boeing 757 and Airbus A321 aircraft were built with at least one 'window seat' that is adjacent to a wall, not a window, generally because of the placement of air conditioning ducts or electrical components. Other carriers, such as American Airlines and Alaska Airlines, operate similar aircraft types but disclose during the seat selection process if a seat does not include a window. 'United and Delta could easily implement the same disclosures,' Mr. Greenbaum said. The suits say United and Delta 'affirmatively' describe 'every wall-adjacent seat as a 'window' seat,' even when they know certain seats do not include a window. Delta passengers may be charged more than $70 to select a window seat compared with a basic economy fare, and United passengers may pay more than $50 to select a window seat in basic economy on domestic flights, or $100 on international flights, according to the suits. Want all of The Times? Subscribe.
Yahoo
a day ago
- Business
- Yahoo
Delta, United sued for selling windowless 'window seats'
By Jonathan Stempel NEW YORK (Reuters) -Delta Air Lines and United Airlines were sued on Tuesday by passengers who claimed they paid extra money to sit in "window" seats, only to find themselves placed in seats next to a blank wall. Proposed class actions were filed against United in San Francisco federal court and against Delta in Brooklyn, New York federal court, seeking millions of dollars of damages for more than 1 million passengers at each carrier. The complaints say some Boeing 737, Boeing 757 and Airbus A321 planes contain seats that would normally contain windows, but lack them because of the placement of air conditioning ducts, electrical conduits or other components. Passengers said Delta and United do not flag these seats during the booking process, unlike rivals such as Alaska Airlines and American Airlines, even when charging tens or occasionally hundreds of dollars for them. The lawsuits say people buy window seats for several reasons including to address fear of flying or motion sickness, keep a child occupied, get extra light or watch the world go by. "Had plaintiffs and the class members known that the seats they were purchasing (were) windowless, they would not have selected them — much less have paid extra," the United complaint said. The Delta complaint contained similar language. Delta is based in Atlanta, and United in Chicago. Neither immediately responded to requests for comment. Ancillary revenue from seat selection, baggage fees, cabin upgrades, airport lounges and other services help carriers generate more cash when they fly while keeping base fares lower. The Delta lawsuit is led by Nicholas Meyer of Brooklyn, and the United lawsuit is led by Marc Brenman of San Francisco and Aviva Copaken of Los Angeles. Copaken said United refunded fees for her windowless seats on two flights, but not a third. Passengers can use websites such as SeatGuru to find pluses and minuses of specific seats, including those lacking windows. Carter Greenbaum, a lawyer whose firm filed the two lawsuits, said the ability to find information from third party websites doesn't excuse Delta's and United's conduct. "A company can't misrepresent the nature of the products it sells and then rely on third party reviews to say a customer should have known that it was lying," he said in an email. The cases are Meyer v Delta Air Lines Inc, U.S. District Court, Eastern District of New York, No. 25-04608; and Brenman et al v United Airlines Inc, U.S. District Court, Northern District of San Francisco, No. 25-06995. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
a day ago
- Business
- Yahoo
Delta, United sued for selling windowless 'window seats'
By Jonathan Stempel NEW YORK (Reuters) -Delta Air Lines and United Airlines were sued on Tuesday by passengers who claimed they paid extra money to sit in "window" seats, only to find themselves placed in seats next to a blank wall. Proposed class actions were filed against United in San Francisco federal court and against Delta in Brooklyn, New York federal court, seeking millions of dollars of damages for more than 1 million passengers at each carrier. The complaints say some Boeing 737, Boeing 757 and Airbus A321 planes contain seats that would normally contain windows, but lack them because of the placement of air conditioning ducts, electrical conduits or other components. Passengers said Delta and United do not flag these seats during the booking process, unlike rivals such as Alaska Airlines and American Airlines, even when charging tens or occasionally hundreds of dollars for them. The lawsuits say people buy window seats for several reasons including to address fear of flying or motion sickness, keep a child occupied, get extra light or watch the world go by. "Had plaintiffs and the class members known that the seats they were purchasing (were) windowless, they would not have selected them — much less have paid extra," the United complaint said. The Delta complaint contained similar language. Delta is based in Atlanta, and United in Chicago. Neither immediately responded to requests for comment. Ancillary revenue from seat selection, baggage fees, cabin upgrades, airport lounges and other services help carriers generate more cash when they fly while keeping base fares lower. The Delta lawsuit is led by Nicholas Meyer of Brooklyn, and the United lawsuit is led by Marc Brenman of San Francisco and Aviva Copaken of Los Angeles. Copaken said United refunded fees for her windowless seats on two flights, but not a third. Passengers can use websites such as SeatGuru to find pluses and minuses of specific seats, including those lacking windows. Carter Greenbaum, a lawyer whose firm filed the two lawsuits, said the ability to find information from third party websites doesn't excuse Delta's and United's conduct. "A company can't misrepresent the nature of the products it sells and then rely on third party reviews to say a customer should have known that it was lying," he said in an email. The cases are Meyer v Delta Air Lines Inc, U.S. District Court, Eastern District of New York, No. 25-04608; and Brenman et al v United Airlines Inc, U.S. District Court, Northern District of San Francisco, No. 25-06995. Sign in to access your portfolio
