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Octopus Energy advert banned for misleading £500 claim
Octopus Energy advert banned for misleading £500 claim

Yahoo

time3 hours ago

  • Business
  • Yahoo

Octopus Energy advert banned for misleading £500 claim

An advertisement for Octopus Energy has been banned by the Advertising Standards Authority (ASA) for misleading consumers regarding the true cost of heat pump installations. The Facebook ad, seen in September, stated "Installs from £500", adding: "The government grant covers up to 90 per cent of the costs of a new heat pump. Replace your old broken boiler with an award-winning energy supplier and help stop our reliance on gas." The ASA received two complaints, including from the Energy and Utilities Alliance, challenging the "installs from £500" claim's substantiation and omitted material information. Octopus told the ASA their claim reflected what customers would pay, rather than the industry average. Sales data from April 2024 to January 2025 showed 13.9 per cent of Octopus Energy heat pump customers paid £500 or less. In these instances, the £8,000 total installation cost was reduced to £500 after the £7,500 Boiler Upgrade Scheme (BUS) funding. The ASA ultimately found the ad misleading. Octopus said they targeted the ad at consumers in their installation coverage area, which accounted for around 86 per cent of postcode districts. They referred to a consumer opinion survey they had commissioned from a third party after receiving notification of the complaints from the ASA, to see what people understood from the claim, finding that 58 per cent of respondents understood that the cost of having a heat pump installed by Octopus Energy could be as low as £500 with help from government funding. The ASA said advertising regulations required that price claims such as 'from' must not exaggerate the availability or amount of benefits likely to be obtained by the consumer. Competition and Markets Authority guidance similarly stated that 'from' prices should reflect what a significant proportion of consumers were likely to pay for the advertised product. The ASA said consumers would understand the claim 'Installs from £500″, in the context of the ad, to mean that a significant proportion of consumers could purchase a heat pump and have it installed by Octopus Energy for £500. However, its assessment of sales data showed that at the time the ad appeared, in September 2024, 5.8 per cent of heat pump sales had been made at or below the price claimed in the ad. In the preceding months for which Octopus held data, less than 5.8 per cent of sales made had been at or below the claimed price. For the final two months of 2024, the proportion of heat pumps sold at or below £500 stood between 23 per cent and 24 per cent. However, the data did not show that a significant proportion of sales, at the time the ad appeared, were at the claimed price of £500. The ASA said: 'We therefore considered the price did not reflect what a significant proportion of consumers were likely to pay at the time the ad appeared.' It added: 'We had not seen sufficiently robust evidence that a significant proportion of consumers to whom the ad was targeted could purchase a heat pump and have it installed by Octopus Energy for £500. We therefore concluded the ad was likely to mislead.' The ASA ruled that the ad must not appear again in the form complained about, adding: 'We told Octopus to ensure that suitably robust evidence was held to demonstrate that any claimed 'from' price could be achieved by a significant proportion of consumers. 'We further told them to ensure ads making price claims for heat pump installation included all material information, including clarification of any government grant included in the advertised price, and the existence of eligibility criteria.' Rebecca Dibb-Simkin, chief product and marketing officer at Octopus Energy, said: 'We disagree with this ruling. 13 per cent of all heat pumps sold by Octopus during the campaign were £500 or less, exceeding the ASA's guideline of 10 per cent. 'This clearly has the fossil fuel lobby worried, which is why they are relentlessly pressuring the authorities to undermine the clean energy sector.'

BUS: Turning gratitude into a movement of music
BUS: Turning gratitude into a movement of music

Bangkok Post

time21-07-2025

  • Entertainment
  • Bangkok Post

BUS: Turning gratitude into a movement of music

Key Information Name: BUS (Because of You I Shine) Members: 12 Formed: 2023 via "789 SURVIVAL" show Debut: Dec 6, 2023 Fandom name: BEUS (Be with BUS) Origin: Thailand Instagram: @ From survival to stardom BUS was formed from a small survival show called '789 SURVIVAL' under the management of SONRAY MUSIC. The show featured 24 trainees with plans to debut seven, eight or nine finalists. Initially introduced as 789 DEBUT GROUP, the group officially rebranded as 'Because of You I Shine', which became both their name and concept. With their unity and great chemistry, the group ended up with 12 members: Alan (Pasawee Sriarunotai), Marckris (Kris Kanchanatip), Khunpol (Pongpol Panyamit), Heart (Chuthiwat Jankane), Jinwook (Kim Jin Wook), Thai (Chayanon Phakthin), Nex (Nattakit Chaemdara), Phutatchai (Tatchai Limpanyakul), Copper (Dechawat Phondechaphiphat), AA (Ashirakorn Suvitayasatian), Jungt (T Boonsermsuwong), and Peemwasu (Wasupon Pornpananurak). Debut era and concept BUS made their official debut on Dec 6, 2023 with their first single ' Because of You, I Shine '. Their first track quickly went viral, surpassing 10 million views. With their fandom name as BEUS (Be with BUS), the heart of BUS's concept is a message of gratitude, unity, and emotional connection, themes that resonate deeply with their growing fanbase. In an interview with GQ Thailand, Thai Chayanon explained that they don't see their fans as passive or distant, but rather as part of their family. The sense of closeness makes them feel supported, with BUS and BEUS on the same journey together. Mackris added that when they release something, whether it is music or a performance, it's not just for themselves. It's something their fans can deeply connect to, as it is a shared achievement altogether. Music and subunits From bright and energetic tunes to emotional songs, BUS covers a wide variety of genres. Their second track ' WATCH YOUR STEP ' (2024) follows a similar theme to their debut, whilst later tracks such as ' LIAR ' (2024) and ' TRANSFORMER ' (2024) focus more on a darker and more choreography-based concept. In April 2024, the renowned group decided to diversify and showcase individual members by splitting into subunits. BUS5 and BUS7 are two dynamic teams with distinct musical styles and member lineups. BUS5 – made up of Heart, Jinwook, Jungt, Marckris, and Phutatchai – released ' No Matter What ' (2024), a heartfelt track that explores themes of loyalty and enduring friendship. In contrast, BUS7 – featuring AA, Alan, Copper, Khunpol, Nex, Peemwasu, and Thai – debuted with ' Brother Zone ' (2024), a playful and upbeat song centred on young love. Having these two subunits actually reinforces the group members' relationships with one another. In an interview with WOODY, Heart said, 'I feel that in the past year, we have been through a lot together. We have been more united as a group, in terms of trust and relationship with one another.' Shining on stage BUS made an unforgettable impression in their first year. In September 2024, they held their first tour around the country called 'Knock Knock : BUS 1st THAILAND FANCON TOUR'. They brought their talents and personalities to fans across Thailand, selling out every show available. The tour was a preparation for their biggest concert yet: 'BUS The 1st Concert: LIGHT THE WORLD', held at IMPACT Arena, Muang Thong Thani, from March 14 to 16, 2025. The three-day event marked a major turning point in their career, showcasing their ability on a large-scale stage. Achievements and fame Alongside their performance milestones, BUS received awards from several major award shows. They won Best Music and Best Performance at the TOTY Music Awards 2023, earned Rookie of the Year at the Mint Awards 2024, and were recognised by both the Kazz Awards and the Thailand Social Awards. Their presence also led to a performance at the prestigious Korean AAA Awards, highlighting their reach beyond Thailand. Once a group of trainees with big dreams and ambitions, BUS has grown into one of the most successful rising boy bands in 2025. As they continue to shine and capture attention worldwide, they stand as proof that Thai pop groups can thrive with authenticity, unity, and gratitude.

Bus driver & his sick wife ‘who barely left home' died with 2 dachshunds when car plunged 300ft off cliff at UK landmark
Bus driver & his sick wife ‘who barely left home' died with 2 dachshunds when car plunged 300ft off cliff at UK landmark

Scottish Sun

time10-06-2025

  • Scottish Sun

Bus driver & his sick wife ‘who barely left home' died with 2 dachshunds when car plunged 300ft off cliff at UK landmark

The tragic couple have been named locally CLIFF TRAGEDY Bus driver & his sick wife 'who barely left home' died with 2 dachshunds when car plunged 300ft off cliff at UK landmark Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) A BUS driver and his "frail" wife who tragically died when their car plunged 300ft off a cliff have been identified by locals. John and Lynn King were reportedly with their two Daschshunds when they drove off a cliff on Alum Bay, near to the Needles, on the Isle of Wight last Friday. Sign up for Scottish Sun newsletter Sign up 6 The couple died instantly after their car plunged off the 300ft cliff Credit: Solent 6 The couple's silver Ford Mondeo left the road close to the world-famous coastal landmark Credit: Solent 6 It is understood that John, who drove for a local bus company, was a full-time carer for his wife Credit: Solent The couple's silver Ford Mondeo left the road close to the world-famous coastal landmark, killing the pair instantly. It is understood that John, who drove for local company Southern Vectis, was a full-time carer for his wife. According to locals, Lynn had rarely been seen out the house for two years. Speaking to the MailOnline, one neighbour said: "She wasn't well, I don't know exactly what she was suffering from but I think it was serious. "John was effectively her carer. He was helping his wife to the car and their two Dachshund dogs were with them. 'His wife looked really, really frail. I was surprised to see her out of the house. She was hunched over quite badly and was finding it very difficult to walk." Emergency services were scrambled to Alum Bay New Road, close to the coastal spot, shortly after 7.20pm on Friday. Hampshire and Isle of Wight Constabulary confirmed on Sunday that two people died in the tragedy. The force explained: "A car, which was being driven along Alum Bay New Road, left the road, came off the cliff top and came to rest in the water below." Cops also closed the neighbouring Needles Landmark Attraction while emergency crews attended the site. Responders were stood down in the early hours of Saturday morning. In a statement released on Saturday evening, a police spokesperson said: "Formal identification has yet to take place, but their next of kin have been notified. "As part of the ongoing investigation into the incident, on behalf of the coroner, officers have been carrying out enquiries at an address on Arctic Road, Cowes." 6 Cops closed the Needles Landmark Attraction while emergency crews attended the scene Credit: Solent 6 Emergency services were scrambled to Alum Bay New Road shortly after 7.20pm on Friday Credit: Solent

Bus driver & his sick wife ‘who barely left home' died with 2 dachshunds when car plunged 300ft off cliff at UK landmark
Bus driver & his sick wife ‘who barely left home' died with 2 dachshunds when car plunged 300ft off cliff at UK landmark

The Irish Sun

time10-06-2025

  • The Irish Sun

Bus driver & his sick wife ‘who barely left home' died with 2 dachshunds when car plunged 300ft off cliff at UK landmark

A BUS driver and his "frail" wife who tragically died when their car plunged 300ft off a cliff have been identified by locals. John and Lynn King were reportedly with their two Daschshunds when they drove off a cliff on Alum Bay, near to the Needles, on the Isle of Wight last Friday. 6 The couple died instantly after their car plunged off the 300ft cliff Credit: Solent 6 The couple's silver Ford Mondeo left the road close to the world-famous coastal landmark Credit: Solent 6 It is understood that John, who drove for a local bus company, was a full-time carer for his wife Credit: Solent The couple's silver Ford Mondeo left the road close to the world-famous coastal landmark, killing the pair instantly. It is understood that John, who drove for local company Southern Vectis, was a full-time carer for his wife. According to locals, Lynn had rarely been seen out the house for two years. Speaking to the MailOnline, one neighbour said: "She wasn't well, I don't know exactly what she was suffering from but I think it was serious. Read more News "John was effectively her carer. He was helping his wife to the car and their two Dachshund dogs were with them. 'His wife looked really, really frail. I was surprised to see her out of the house. She was hunched over quite badly and was finding it very difficult to walk." Emergency services were scrambled to Alum Bay New Road, close to the coastal spot, shortly after 7.20pm on Friday. Hampshire and Isle of Wight Constabulary confirmed on Sunday that two people died in the tragedy . Most read in The Sun The force explained: "A car, which was being driven along Alum Bay New Road, left the road, came off the cliff top and came to rest in the water below." Cops also closed the neighbouring Needles Landmark Attraction while emergency crews attended the site. Responders were stood down in the early hours of Saturday morning. In a statement released on Saturday evening, a police spokesperson said: "Formal identification has yet to take place, but their next of kin have been notified. "As part of the ongoing investigation into the incident, on behalf of the coroner, officers have been carrying out enquiries at an address on Arctic Road, Cowes." 6 Cops closed the Needles Landmark Attraction while emergency crews attended the scene Credit: Solent 6 Emergency services were scrambled to Alum Bay New Road shortly after 7.20pm on Friday Credit: Solent 6 Responders were stood down in the early hours of Saturday morning Credit: Getty

Bus company offering free travel for mums on Mother's Day
Bus company offering free travel for mums on Mother's Day

Yahoo

time28-03-2025

  • Yahoo

Bus company offering free travel for mums on Mother's Day

A BUS company is offering free travel for mums on Mother's Day. Salisbury Reds will allow mothers to travel for free on Sunday, March 30, as long as they are with a child who has bought a dayrider ticket through the Salisbury Reds app. Nikki Honer, head of communications at Salisbury Reds, said: "Mother's Day is about spending time together as a family - and many children like to treat their mums to a well-deserved day out - perhaps to the cinema, or for a meal. READ MORE: Viral sweet shop celebrated 'unbelievable' first year with hundreds of free sweets "Not only is this a chance to spend time together but it's also an opportunity to be green, leave the car at home, and use sustainable transport for this special day out. "The bus is the perfect solution for easing congestion and helping to improve air quality - so we're very happy to be offering it for free here on Mother's Day. "Our team is looking forward to seeing lots of mums out-and-about, being treated by their children on 30 March - and we hope they all have a brilliant day together." For more information about the Mother's Day offer, visit the Salisbury Reds website.

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