Latest news with #Telephony
Channel Post MEA
14-07-2025
- Business
- Channel Post MEA
Google Cloud And Intelcia Partner To Deploy MyData
Google Cloud and Intelcia have entered into a strategic partnership to deploy MyData, a powerful, cloud-native data platform that is transforming how the company operates, measures, and innovates across all functions. MyData is Intelcia's enterprise-wide data platform, designed to transform data into a shared language across the group. Built on Google Cloud Platform (GCP) and powered by technologies like BigQuery and Looker, MyData standardizes strategic KPIs, ensures real-time data availability, and enables every team—from operations to HR and finance—to manage their activities with autonomy, accuracy, and impact. Through intuitive dashboards, Connected Sheets, and AI-powered tools such as ConverseQuery, MyData empowers both technical and non-technical users alike, bridging the gap between business and data. The platform supports a wide range of use cases, including SLA and churn monitoring, client reporting, workforce steering, and natural language access to analytics. 'With Google Cloud, we are building more than a data platform—we're creating a foundation for performance, innovation, and empowerment across the group,' said Amine Trabelsi, Chief Technology Officer at Intelcia. 'MyData gives our teams across HR, Finance, Operations, and beyond the ability to steer their activities with clarity, autonomy, and impact.' Supporting Business Agility at Scale Launched as a key pillar of Intelcia's digital transformation, MyData was developed to modernize the group's decision-making ecosystem by replacing outdated OLAP cubes with a modern, cloud-native architecture. The platform is anchored around four foundational pillars: Cloud-native architecture on GCP, enabling fast, scalable, and secure access to enterprise data; Progressive migration from legacy systems, using a 'cube-by-cube' approach to preserve business continuity; Embedded data governance, including unified KPI definitions, data quality controls, and lineage tracking; Adoption and training programs to democratize access to data through no-code tools like Connected Sheets and Looker. Value Delivered Across Five Strategic Dimensions Performance: MyData delivers near-instant response times and real-time dashboards. For example, the data freshness of Telephony performance indicators has improved by 30 minutes compared to the legacy cube, enabling quicker and more informed decision-making. Transversality: The platform supports both structured and unstructured data in all formats. It now processes the full historical depth of operational files—beyond the previous two-month limitation—including essential KPIs such as SLAs and churn rate. Simplicity: With intuitive, no-code interfaces designed for business users, MyData makes data accessible to all. Looker dashboards are now available directly via the web, without the need for VPN access, making adoption seamless across teams. Attractiveness: MyData's modern tech stack helps attract and retain top digital talent. The initiative has fostered stronger collaboration within data communities and serves as a key differentiator when recruiting profiles interested in cloud-native analytics environments. Innovation: The platform is built to support advanced analytics use cases through native integration with Google Cloud's AI and ML tools. One standout example is ConverseQuery, an AI chatbot developed by Intelcia and embedded within MyData, which has already generated over 11,600 automated responses—allowing users to access data using natural language, with no technical skills required. This initiative builds on the successful deployment of Google Workspace across Intelcia's 40,000+ employees and reinforces a long-term partnership aimed at building a connected, agile, and innovation-driven digital environment. 'At Google Cloud, we are proud to support Intelcia on their data transformation journey. MyData is a powerful example of what can be achieved when bold vision meets the right cloud technologies. Together, we've built a platform that empowers teams, breaks down silos, and puts data at the core of every decision. This initiative also builds on Intelcia's successful adoption of Google Workspace, powered by AI, which continues to enhance collaboration and productivity across their global teams,' states Ichraq Oubrahem, Regional Cloud Leader-Google Cloud.
Al-Ahram Weekly
30-01-2025
- Business
- Al-Ahram Weekly
NTRA to deactivate non-compliant new mobile phones in Egypt starting February
The National Telecommunications Regulatory Authority (NTRA) announced Wednesday it will implement technical measures to prevent the activation of any new mobile phones that do not meet approved international standards, particularly those set by the GSM Association (GSMA), starting 1 February. The GSMA is a global organization representing mobile network operators and establishing international mobile technology and telecommunications standards. The move followed the Egyptian government's introduction of new taxes, estimated at 38.5 percent, on imported mobile phones on 1 January. The NTRA's decision aligns with its commitment to safeguarding users' rights and safety and maintaining high-quality telecommunication services in the Egyptian market. According to the NTRA, non-compliant mobile phones directly undermine service quality, pose potential risks to public health, and negatively impact telecommunications infrastructure. The authority took this action as nearly 95 percent of mobile phones entering Egypt are smuggled. Moreover, Egypt can now provide 80 percent of the domestic market's mobile phone needs through newly established local firms, reflecting significant progress in localizing the electronics industry and promoting digital transformation. The NTRA also encourages consumers to verify mobile devices' compliance with international technical standards before purchasing. Consumers can do this by checking the 15-digit IMEI number through the Telephony application, which helps users identify non-compliant devices before purchase. In December, the Egyptian Customs Authority (ECA) introduced the Telephony (MY Phone) application to facilitate the registration of mobile phones imported from abroad. Furthermore, the NTRA advises consumers to request an official tax invoice when purchasing any new device and report violations through the authority's official channels. Reports can be submitted to NTRA through the call centres of mobile operators, the authority's call centre, hotline 155, the My NTRA mobile app, or the dedicated online platform. The authority has strongly warned retailers and distributors against selling non-compliant mobile phones. In collaboration with the Consumer Protection Agency, it will take legal action against violators. Under the Telecommunications Regulation Law No. 10 of 2003, the import, manufacturing, assembly, marketing, or sale of telecommunication equipment are prohibited without prior approval from the NTRA and adherence to its approved standards. Short link:
Egypt Today
29-01-2025
- Business
- Egypt Today
NTRA to block activation of non-compliant mobile devices starting February
Cairo – January 29, 2025: Starting February 1, 2025, the National Telecom Regulatory Authority (NTRA) will introduce technical measures aimed at blocking the activation of mobile phones that do not comply with internationally recognized standards, particularly those established by the Global System for Mobile Communications Association (GSMA). This initiative is part of the NTRA's ongoing efforts to enhance the telecom market in response to concerns about the detrimental effects of non-compliant devices on service quality and public health. The NTRA stressed that devices that fail to meet international specifications directly affect the quality of services provided to users, and could also pose potential health risks. The authority urged consumers to check whether new phones meet the required standards before making a purchase by verifying the device's 15-digit International Mobile Equipment Identity (IMEI) number using the "Telephony" app. This follows the recent implementation of new customs duties on imported mobile phones, which went live in January. Citizens were also advised to ensure they receive a tax invoice when purchasing any new mobile device and to report any violations through the authority's official channels, such as the My NTRA app, the hotline 155, or through customer service centers of mobile network providers. The NTRA has warned traders and distributors against selling non-compliant devices, stating that legal action will be taken against those who violate the regulations in coordination with the Consumer Protection Authority. The NTRA also reminded the public that Egypt's Telecommunications Regulation Law No. 10 of 2003 prohibits the import, manufacturing, marketing, or sale of any telecommunications equipment without an official license from the authority.
