I thought I was getting a tasty pizza from Too Good To Go but it was so bad people think it was ‘dine-in leftovers'

The Irish Sun

2 days ago

A WOMAN was left baffled after making her first Too Good To Go order – only to find her pizza chucked in a plastic bag when she went to collect it.
Victoria Scholes paid £3.70 to nab a bargain pizza from a local eatery, but the grub didn't look too appetising.
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Victoria picked up her pizza in a plastic bag, much to her surprise
Credit: Jam Press/@victoria.scholes
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Some people were convinced the food she picked up was leftovers from other diners
Credit: Jam Press/@victoria.scholes
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Victoria said she didn't realise the pizza wasn't in any other packaging inside the bag
Credit: Jam Press/@victoria.scholes
Rather tan using a carboard pizza box, as one might expect, the restaurant put loose slices in a plastic carrier bag for her instead.
After collection her meal, Victoria, 32, took to TikTok to show off her pizza - and the video soon went viral.
'I didn't realise until I got to the car that the bag had no other packaging and the pizza slices were just tossed inside,' she told What's The Jam.
'I was shocked but because it was my first time using the app, I didn't know if this was standard protocol – which is why I posted the TikTok asking other people about their experiences.'
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Sharing the video on TikTok, Victoria can be heard giggling in shock as she shows the pile of pizza slices in the bag.
One person commented: 'I'd be scared they're giving me peoples leftovers.'
'That's a left over pizza from dine in 1000%,' another user guessed.
Someone else wrote: 'Man my standards are so low I would've eaten it without a second thought.'
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'How my purse looks after the bar,' joked another viewer.
Another person added: 'This is unacceptable. Wtf.' [sic]
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Victoria, from Peterborough, Ontario, Canada, contacted Too Good To Go and was issued a refund and an apology.
She claims they told her it was a 'lapse in service' and called it 'absolutely unacceptable and not hygienic at all' to serve pizza in a plastic bag.
Victoria added: 'It's not a lot of
money
but I wanted a refund for the principle.'
Despite the experience, she says it hasn't put her off of the app – though she won't be ordering from that particular pizza place again.
The 'right' way to store food
1. Use Airtight Containers
This helps to prevent exposure to air which can cause your food to go off. A glass container can help to be more hygienic and a sustainable option.
2. Label Everything
By labelling your food it helps to keep track of expiry dates and avoid food waste.
3. Store Like Items Together
This makes it easier to find what you are looking for. Use fridge dividers or reusabale bags to help section your fridge.
4
. Use the Fridge and Freezer Wisely
Keep raw meat on the bottom shelf to avoid contamination, and use the freezer for longer-term storage.
5. Rotate Your Stock
Place newer items at the back and bring the older ones forward. This will mean you will be able to notice the foods that need eating first.
How does Too Good To Go work?
To use Too Good To Go, download its app on your smartphone and create an account.
You can then select your area by entering your location and drop the pin on where you'll be picking up your surplus
On the app, you can select the distance you'd be willing to travel, based on whether you'll be walking, using public transport or driving.
The app will then show you the Too Good To Go locations available in your area.
These are grouped in categories including
There are also options to collect food straight away, or later for dinner.
You can then scroll through the app to see what's available and click "see all" to check all the options within a category.
Too Good To Go will then tell you how much you can save with each surprise bag.
Prices usually range between £2 and £6, with
When clicking on a listing, you will get information on the exact location of the
The listing also shows the average rating other users have given that particular
Once you've decided what you want to pick up, simply click the "reserve" button to ensure it is assigned to you.
You'll be asked to add your bank details to confirm the reservation and you'll then receive an email including an invoice and a time window for your collection.
Then go to the shop at the assigned time, show your collection on the app to a staff member and enjoy your discounted surplus food.