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Eater
3 hours ago
- Eater
How I Tripled Restaurant Sales by Streamlining the Lunch Rush
A version of this post originally appeared on August 20, 2025, in Eater and Punch's newsletter Pre Shift, a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world. This send is the final in a three-part series on high-volume restaurants, presented by Square — the technology company that makes commerce and financial services easy and accessible. Amba, according to Cambridge Street Hospitality Group chef and owner Will Gilson Where: Cambridge, Massachusetts The backstory: James Beard Award semifinalist Will Gilson launched Cambridge Street Hospitality Group in 2012 and now operates eight concepts in Cambridge, Massachusetts. In 2024, he opened his most recent restaurant, Amba, at a local farmers market. In the first year of business, the Mediterranean-inspired fast-casual restaurant has almost tripled its daily sales. Gilson discusses how he got here. On staffing during peak hours I wish I could tell you that there's a perfect science behind it, but sometimes we just try to make sure that we're not overstacking ourselves. We have one person on the line to get everything open in the morning to cook breakfast. To prepare for our busiest hours, we add another person on the line at about 10:30 a.m. and another at noon. Between catering and in-house orders and stuff that's hitting the delivery services, we're doing up to 400 items. On encouraging online orders Now people are really used to ordering their food online ahead of time and picking it up, which [keeps] the queue of people [from getting too busy]. We don't have the infrastructure of Starbucks or Dunkin' as far as their online ordering goes, but everything from our website to our Square site prompts people to be able to do that. Most of [our customers] are placing their orders ahead of time. We also have two [self-service] kiosks that we have set up inside. On the kiosks, we have a sign that says, 'Don't want to wait in line, use this kiosk right here.' That's a way to direct people if there is a queue that is forming. Staffers working the line at Amba. Lisa Nichols On the efficiency of premade ingredients Coming from a chef background, I was thinking about making absolutely everything ourselves. What ended up helping us grow faster was identifying two of the items that we were going to be using the most—pita and hummus—and trying to see if we could find the best vendor that we could that could supply us with those. I'm sure I could make a better hummus than the one that we get, but it would take forever [between soaking, boiling, blending, and storing]—and it would require a system that is so complicated that maybe only a couple people could do it. We're paying a little bit of a premium to be able to have somebody else's product. Daily, we're probably saving five hours of labor. On strategically opening new locations I have been able to go from one restaurant to eight concepts in the past five years. I always [want to] make sure that we're walking into the right deal. A lot of the brands that get acquired by venture capital end up going into high-profile spaces with very high rent as a way for marketing. Owning this ourselves without that sort of investment means that those deals are less attractive to us. [We consider factors like] foot traffic and parking. If so much of your food is going out the door via delivery apps, then you need to make sure that you're in a space where people aren't having to park far away. You [also] want to avoid scooters and bicycles and Uber cars just clogging up the front of your business. Customers eating at the Cambridge location. Lisa Nichols We want to make sure that we don't grow too fast until we really understand the nuance of the demand [we're supplying]. We spent a lot of time trying to find a concept where we can hit the right price points; [at Amba,] there's nothing on the menu that costs over $20. We felt as though this was the type of concept that would fit into this neighborhood where there are a lot of offices and residences, and not a place that was known for sit-down dining. In all the years that we've been doing this, we've never opened up a concept that made the people so happy so quickly. I'm never confident that any restaurant will work, but you take a leap of faith. This interview has been condensed and edited for clarity.


Bloomberg
3 hours ago
- Bloomberg
JPMorgan, MUFG to Lead $22 Billion Loan for Vantage Data Centers
JPMorgan Chase & Co. and Mitsubishi UFJ Financial Group are leading a $22 billion loan to support Vantage Data Centers ' plan to build a massive data-center campus, according to people with knowledge of the matter. The banks have committed the financing for the infrastructure loan, the people said, asking not to be identified discussing private details.


Axios
6 hours ago
- Axios
Iowa taxpayers expected to see average of $3,000 in savings
President Trump's "big, beautiful bill" is expected to save Iowans an average of $3,139 on their federal taxes next year, according to an analysis released last week by the Tax Foundation. Why it matters: The savings could free up money for people to spend on other things, potentially giving Iowa's economy a much-needed boost. Catch up fast: The bill also includes new tax breaks for tips and overtime income, a cut for seniors, and an expanded child-care tax cut, all of which expire in 2028. Trump called the bill " the greatest victory yet," signing it at a highly staged White House Independence Day celebration. Friction point: The bill also made steep cuts to social spending on food benefits and Medicaid, outweighing the benefits for many lower-income Americans. And it phases out some energy tax credits, which nonpartisan think tank Energy Innovation estimates will cost Iowans an additional $350 annually by 2035, the Register reports. By the numbers: The bill's passage will give the average American a federal tax cut of $3,752 in 2026 compared with what they would've paid if the 2017 tax cuts had expired, according to nonpartisan research group the Tax Foundation, Axios' Emily Peck and Jason Lalljee report. Wyoming ($5,375) and Washington ($5,372) will experience the biggest breaks. Mississippi ($2,401) and West Virginia ($2,503) will see the smallest. Zoom in: Iowa's average cuts in 2026 range from $2,311 in Appanoose County to $4,330 in Dallas County. What they're saying: Iowa's all-Republican congressional delegation supported the bill. The other side: The bill will kick 100,000 Iowans off Medicaid and put rural hospitals and nursing homes at risk, Iowa Democratic Party Chairperson Rita Hart said in a statement just after the bill passed last month.