Audi India rolls out 10-year warranty and 15-year RSA across all models: Details
has introduced a major enhancement to its customer support strategy by launching a long-term ownership program that includes up to 10 years of extended warranty and 15 years of Roadside Assistance (RSA). This new offering is available across all Audi models and is designed to provide greater confidence, convenience, and long-term value for buyers. Depending on the vehicle's age and coverage period selected, the RSA package is priced between Rs 3,999 and Rs 8,000. Both new buyers and existing Audi owners are eligible, with the latter able to upgrade to these new services based on eligibility criteria.
The extended warranty plan safeguards against manufacturing defects for up to a decade or 2,00,000 kilometres, whichever comes first. Customers can choose between one or two-year extensions, which are available at the time of vehicle purchase or before their current warranty runs out. This coverage applies uniformly across Audi's lineup in India.
On the roadside assistance front, Audi offers round-the-clock support for up to 15 years. Services include towing for breakdowns or accidents, jump start assistance, emergency fuel delivery (up to 10 litres), tyre replacement aid, lockout services, and spare key delivery. For incidents that require extended repairs, particularly those occurring more than 100 km from the customer's base. The company also said it offers additional support, like hotel stays or alternative travel options. The experience is further enhanced by real-time service notifications, vehicle protection covers, and support via WhatsApp.
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With this initiative, Audi India reinforces its commitment to delivering a premium and worry-free ownership experience, placing reliability, innovation, and customer care at the core of its luxury promise.
Mr. Balbir Singh Dhillon, Head of Audi India, said, 'At Audi India, we believe that our relationship with customers extends far beyond the point of purchase. Our extended warranty and Audi Roadside Assistance Program are an extension of our unwavering commitment to customer satisfaction and establish new industry standards for luxury automotive service in India. With a 10-year extended warranty and
15-year roadside assistance
, we intend to offer our customers an unparalleled peace of mind, knowing that support is always available.'
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