Hair Syrup owner 'shouted at for 20 minutes' at festival

Western Telegraph

5 days ago

Lucie Macleod, from Newport, Pembrokeshire, is the owner of Hair Syrup and went to the In It Together festival at Old Park Farm, Margam to give out samples of her products.
However, after arriving at the festival, a group of people sat outside the tent that Lucie and her best friend, Lucy, were staying in, causing a "massive invasion of privacy".
Lucie posted on Tik Tok: 'We've just had a really weird experience this morning, so we were obviously supposed to be at In It Together Festival until tomorrow.
"But we basically had a big group of people sit outside our tent for about 20 minutes, shouting, looking through the windows, being like 'come and speak to us, we want to try your hair oil, we've seen you on TikTok. We found out where you were staying.
"That's obviously not cool, we love meeting people of course but you cannot turn up where we're staying, it's like really a massive invasion of privacy coming to our tent. It's really not cool.
"So, we're not going to stay here again tonight. So, we're not going to be here tomorrow. We just don't feel comfortable, like we've got all our stuff in here, this is where we sleep and it's just not really the vibe and there's no other places we can move to. So, yeah we're actually going to leave this evening."
Following the incident, Lucie and Lucy, otherwise known as the 'The Two Luc's' spent their day without wearing any merchandise or branded t-shirts.
This came after the pair gave out thousands of free samples and had to deal with a four-hour long queue.
Lucie added in a separate post: "We love meeting you guys, but pretty please don't turn up outside where we are staying for 20 minutes shouting at us."
The Newport native appeared on Dragons Den in January 2025 where she appealed for a £190,000 investment from the panel to help her in her quest for 'mass global expansion', in return for a three per cent share in her business which she runs out of Fishguard and Goodwick.
Lucie started her business during the Covid lockdown after looking for something that would keep her hair in good condition for a long time, having found a number of products only had the desired effect for a short period of time.