Happiness At Work Is Overrated: Why Happy Employees Aren't The Goal

Forbes

27-04-2025

Just as the weather changes, seasons shift, and the stock market fluctuates, happiness is similarly volatile for the typical person. Pursuing happiness isn't just a personal quest anymore. It's also become a common corporate talking point. "Happy employees" is a well-intentioned goal, but often a misguided leadership, well-being, and talent strategy. Happiness at work is frequently mistaken for engagement. Yet, while they share similarities, they are distinct. Confusing the two can leave organizations and individuals alike feeling disappointed.
The American Psychological Association (APA) defines happiness as "an emotion of joy, gladness, satisfaction, and well-being." In simpler terms, happiness is fleeting. It's a short-term emotion, not a long-term foundation. Many companies offer perks and financial incentives to boost short-term moods. These initiatives may create momentary spikes in satisfaction, but they don't build a strong, sustainable workplace culture. True happiness at work is born from culture, not surface-level perks.
There's no question that happiness is vital for people's well-being. In the workplace, it can lead to higher productivity, improved talent retention, and better mental health. But here's the paradox: pursuing happiness often makes people more unhappy. Research published in Emotion found that "valuing happiness could be self-defeating because the more people value happiness, the more likely they will feel disappointed."
Happiness is intangible. It's not a measurable target like quarterly revenue, miles run, or weight loss. When organizations fixate on happiness as a goal, they set themselves up for inevitable disappointment. When challenges arise, as they always do, employees may question their capabilities or the organization's leadership, ultimately fueling feelings of burnout, disengagement, and dissatisfaction.
Worse yet, overemphasizing happiness can create a performative culture where employees feel pressured to fake positive emotions. Research published in the British Medical Journal found that faking happiness at work increased stress levels and was associated with greater risks of depression and various cardiovascular issues. The desire for satisfied employees is commendable. Every CEO and high-level leader should care about the well-being of their people. However, the way many organizations chase happiness is imbalanced and unsustainable. Happiness at work is the byproduct of something deeper.
Happiness at work can't be bought. It must be cultivated, starting with building a culture of fulfillment and meaning. Think of fulfillment as the experience of growth, mastery, and contribution. Think of meaning as the belief that your work matters beyond yourself. Movements like the Great Resignation and Quiet Quitting weren't driven solely by financial factors. They were also responses to a lack of purpose and connection at work. Research shows that meaningful work improves mental health, resilience, engagement, and overall performance. Here's how leaders can start building cultures rooted in fulfillment and meaning:
Growth doesn't happen in comfort. In sports, nobody remembers the games that teams won easily. They remember the hard-fought victories against tough opponents that required every ounce of effort. In marathons, it's not the 26.2 miles themselves that matter most. It's the transformation needed to cross the finish line. The same principle applies at work. Challenging your people may create short-term discomfort, but overcoming obstacles creates lasting fulfillment and impact. Employees become more resilient and engaged when pushed to grow, not shielded and coddled from struggle. Raise your standards and set higher expectations. Your team will rise to meet them.
Investing in your people isn't just about compensation. It's about growth. In areas like artificial intelligence, leadership development, and career advancement, providing skill-building opportunities signals that you see your employees as long-term assets, not short-term expenses. Too often, organizations invest heavily in technology and infrastructure but neglect the development of those who use them. Shifting even a portion of that investment toward human development delivers a far greater payoff over time. After all, technology doesn't innovate—people do.
Recognition fuels meaning and fulfillment. Invite your employees to co-create initiatives, from wellness programs to cultural improvements. Acknowledge their contributions authentically and consistently. Too many employees feel invisible, like easily replaceable parts rather than valued pieces. According to a Gallup analysis, under recognized employees are twice as likely to say they'll leave their organization within a year.
Recognition doesn't have to be complicated: honest, specific, and individualized acknowledgment is what matters most. Recognition from leadership carries exceptional weight. The same Gallup analysis found that acknowledgment from an employee's direct manager or the CEO is among the most powerful retention drivers. Even a simple, handwritten note, as Chevron CEO Mike Wirth frequently does for team members, can impact loyalty and morale.
For CEOs and senior leaders, the temptation can be high to manufacture happiness. But happiness isn't something you can orchestrate from the top down. Your role is to create an environment where people can maximize their potential, contribute meaningfully, and grow. When that happens, happy employees follow—naturally and authentically. Happiness isn't given. It's built. As Viktor E. Frankl wrote in Man's Search for Meaning, 'It is the very pursuit of happiness that thwarts happiness.' Focus on building fulfillment and meaning. Happiness will take care of itself.