Globe asks LGUs, HOAs for help in connectivity, restoration works
In a statement Sunday, Globe said it is facing delays in restoring network services due to access restrictions and costly fees.
These include permit requirements, per-entry charges, and construction bonds, some of which are recurring, excessive, or undefined in scope.
Globe cited an example where their workers were required to pay P100,000 for access with no clear validity period, while another village required an access fee of P5,000 per day.
The company added that other subdivisions do not allow the extension of fiber facilities.
'Timely access to our infrastructure is critical in preventing service disruptions and maintaining a seamless experience for our customers,' said Joel Agustin, Globe's head of Service Planning and Engineering.
'We recognize the importance of village security protocols and are committed to working in full coordination with HOA representatives,' he added.
Citing the Department of Human Settlements and Urban Development's Order No. 22, Globe said, 'Consent [is] not required for laying cables on existing poles, underground fiber ducts, and other physical telecommunications infrastructure.'
Meanwhile, the Magna Carta for Homeowners and Homeowners' Associations prohibits the prevention of access or restriction to 'the entry of utility service providers, in order to install, maintain, or disconnect services pursuant to an approved contract or application.'
'We seek the support of HOAs as partners in connectivity. These restoration activities are for the benefit of their own residents, ensuring that families continue to enjoy reliable service amid growing demand,' Agustin said. — Mariel Celine Serquiña/RF, GMA Integrated News
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Globe asks LGUs, HOAs for help in connectivity, restoration works
Telecommunications firm Globe has urged local government units and homeowners' associations (HOAs) to support its connectivity restoration works in gated communities amid its ongoing expansion, restoration, and maintenance works. In a statement Sunday, Globe said it is facing delays in restoring network services due to access restrictions and costly fees. These include permit requirements, per-entry charges, and construction bonds, some of which are recurring, excessive, or undefined in scope. Globe cited an example where their workers were required to pay P100,000 for access with no clear validity period, while another village required an access fee of P5,000 per day. The company added that other subdivisions do not allow the extension of fiber facilities. 'Timely access to our infrastructure is critical in preventing service disruptions and maintaining a seamless experience for our customers,' said Joel Agustin, Globe's head of Service Planning and Engineering. 'We recognize the importance of village security protocols and are committed to working in full coordination with HOA representatives,' he added. Citing the Department of Human Settlements and Urban Development's Order No. 22, Globe said, 'Consent [is] not required for laying cables on existing poles, underground fiber ducts, and other physical telecommunications infrastructure.' Meanwhile, the Magna Carta for Homeowners and Homeowners' Associations prohibits the prevention of access or restriction to 'the entry of utility service providers, in order to install, maintain, or disconnect services pursuant to an approved contract or application.' 'We seek the support of HOAs as partners in connectivity. These restoration activities are for the benefit of their own residents, ensuring that families continue to enjoy reliable service amid growing demand,' Agustin said. — Mariel Celine Serquiña/RF, GMA Integrated News
