Quantum Fiber experts answer developer and builder questions about deploying high-speed internet
What are builders and developers responsible for in the installation of fiber services?
Jeff Johnson, director of sales, West region: Every build is slightly different but we will have a detailed statement of work that will map out the installation. Fiber internet companies have streamlined the process to minimize the workload for builders and developers, and typically there is very little cost involved. However, developers will still need to help ensure a smooth installation by including their ISP in early design and preconstruction planning meetings and clearly communicating any changes to the construction plans. The goal is for residents to enjoy fast, reliable fiber internet service from the day they move in, and proper coordination and communication are key to making that happen.
Are there any upfront costs for fiber agreements?
Sarah Jordan, director of sales, East region: There are typically options where there's no upfront capital, depending on the type of agreement that you enter into with an ISP. It could be a shared marketing agreement, an exclusive marketing agreement, or a bulk agreement. There are also options where you can put your own capital down and amortize the rest of it over the course of the contract. So, the answer depends on what's best for your community, but fiber can often be more cost-effective than you may think.
Is fiber an eco-friendly and sustainable technology?
Tony St. Pierre, marketing director: Fiber is one of the fastest internet technologies on the market and its long lifespan and future-ready capabilities make it a sustainable connectivity solution. The Quantum Fiber network is passive, meaning it limits our use of electricity to maintain our network. Our instant internet solution does not require a truck roll for customers to get activated, which limits carbon emissions. As residents increasingly prefer sustainable options, fiber can set eco-friendly communities apart from the competition.
How does fiber internet impact property value?
Dan O'Connell, vice president of consumer sales: It's important to know that a fiber infrastructure helps generate long-term value and can help make properties more competitively attractive. This requires an ISP partner with industry intelligence, foresight, and adaptability to design a network that meets current and future needs. According to a 2023 consumer study by Fiber Broadband Association (FBA) and RVA LLC Market Research and Consulting, fiber-optic internet is the preferred connectivity technology for nearly two-thirds of surveyed internet users, and not having fiber internet can negatively impact property value. The study showed that on average, U.S. consumers would require a 4.9% reduction in price for a non-fiber-connected single-family home.
Why is fiber a good fit for master-planned communities?
Melonie Hooper, operations director: The benefits of fiber broadband go far and wide. Consider how residents rely on a fast internet connection for remote work and home entertainment. By the end of 2025, the number of connected devices is expected to reach 75 billion, which will open a new world of modern living. Without a robust connection, these devices can suffer from interruptions and latency issues. A fiber-optic network can easily handle Internet of Things (IoT) devices — including home automation systems, security systems, smart appliances, and more.
As the demand for high-speed internet continues to grow, incorporating fiber internet into single-family home developments can offer numerous benefits. By staying informed and understanding the advantages of fiber technology, developers and builders can make smart decisions that will benefit their communities and residents for years to come.
Contact a Quantum Fiber Connected Communities expert to learn about connectivity solutions tailored to your multifamily community.
Quantum Fiber represents a leap forward into the next generation of fully digital internet solutions. We open new possibilities for builders, developers and property owners ready to modernize their properties and future builds. Our expert Connected Communities team forms trusted, long-term partnerships by creating tailored solutions for residential properties.
Disclosure:
All content is for informational purposes only, may require user's additional research, and is provided 'as is' without any warranty, condition of any kind (express or implied), or guarantee of outcome or results. Use of this content is at user's own risk. All third-party company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Quantum Fiber. If Quantum Fiber products and offerings are referenced in the content, they are accurate as of the date of issue. Quantum Fiber services are not available everywhere. Quantum Fiber service usually means 100% fiber-optic network to your location but, in limited circumstances, Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds. ©2025 Q Fiber, LLC. All Rights Reserved. Quantum, Quantum Fiber and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. (usually the curb) to your location in order to provide the advertised download speeds. ©2025 Q Fiber, LLC. All Rights Reserved. Quantum, Quantum Fiber and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC.
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How To Tell if Your Internet Provider is Throttling Your Speed
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Before we discuss internet throttling and how to stop it, review this checklist of other factors that may be contributing to your slow speeds. Locating local internet providers Start with these quick fixes: If that doesn't work, consider: If your equipment is already in top shape and your Wi-Fi setup is optimized, the next best solution may be upgrading to a faster speed tier, depending on how many heavy internet users are in the house. But if you've already run down the list of solutions and nothing is working, then the issue might be something your internet service provider is intentionally doing: bandwidth throttling. Wait, isn't internet throttling illegal? While technically considered an illegal practice, your ISP can still find ways to throttle your internet connection. The FCC's ruling on net neutrality was thrown out in the 6th Circuit Court of Appeals, along with other rules about regulating the internet as a utility. That means, in some states, the practice might still technically be illegal. That said, ISPs can still get around that legal ruling pretty easily. For instance, throttling is technically still allowed if your internet plan has a data cap or your ISP's network is overloaded. Additionally, if your ISP gives notice about slowing your internet speeds, it can legally do so. A proven way to avoid internet throttling is to use a virtual private network. Providers need to see your IP address to slow down your internet and a good VPN shields that identity. This comes with some limitations and downsides, which we'll discuss below. Quick tips to help speed up your Wi-Fi at home Quick tips to help speed up your Wi-Fi at home Click to unmute Video Player is loading. Play Video Pause Skip Backward Skip Forward Next playlist item Unmute Current Time 0:52 / Duration 4:25 Loaded : 22.63% 0:52 Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 3:33 Share Fullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Text Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Transparent Caption Area Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Drop shadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset Done Close Modal Dialog End of dialog window. Close Modal Dialog This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. Close Modal Dialog This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. Quick tips to help speed up your Wi-Fi at home Viva Tung, CNET / Getty Images Troubleshoot your slow internet connection So your Wi-Fi is slow, and you think your service provider is throttling your connection. Let's troubleshoot your internet connection first to absolutely rule out other possibilities: Restart your router properly, check that the router is centrally located in your home, reposition its antennas and double-check your network security. If your laggy internet is caused by your router being too weak to reach a particular room, you can spend as little as $15 on a Wi-Fi extender or invest in a high-functioning mesh network, which we recommend if you're trying to optimize coverage to the whole house. If you can get past the steep price tag, you may also invest in a good quality network switch to increase the bandwidth in your home. If you've run through the laundry list and your Wi-Fi is still chugging slowly, move on to the next step. Getty Images/Viva Tung/CNET Find a reliable VPN If you've researched your internet health and are still stumped, the next step is to start researching VPNs. CNET's top pick for the best VPN on the market is ExpressVPN due to its excellent privacy transparency, usability and consistently fast speeds. If your internet provider is actually throttling your internet speeds, a VPN is one of the only ways to get around it. While your ISP can still throttle VPN traffic, the VPN will encrypt that traffic using different protocols. You may have to try out different VPNs to find one that works effectively. There are many reasons to get a VPN and just as many factors to consider when settling for one, like security, price and server locations. 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But here are a few hopefully useful suggestions: If you do have options, consider switching to a better provider in your area. Not only will you potentially put speed throttling to rest but you may end up with faster speeds and a better deal. Check out our top picks for ISPs and high-speed ISPs in 2025. Use your VPN to maintain more consistent speeds. A VPN can't solve a bad connection or other reasons behind your slow service but it can mitigate throttling from unscrupulous ISPs. Call your provider and threaten to switch providers if they don't stop throttling your internet. This might seem old-fashioned and doesn't guarantee lasting results but some providers have responded positively to such tactics and you may be able to negotiate your way out of the throttling. What's the bottom line on internet throttling? It's never a complete guarantee that your ISP won't throttle your speeds down the line. If you've exhausted all the ways to improve your speeds and are still not noticing a significant change, we recommend switching to a different ISP available in your area. To learn more, check out our guide on the best internet providers near you. Bandwidth throttling FAQs What is bandwidth throttling and is it legal? If you're noticing a long buffering time when trying to stream your favorite television show, you might be experiencing bandwidth throttling. This happens when your ISP purposely slows down your internet speeds by controlling your bandwidth. The FCC's ruling on net neutrality was thrown out in the 6th Circuit Court of Appeals recently, along with other rules about regulating the internet as a utility. That means that although in some states, the practice might still technically be illegal, it is legal in other states. Plus, ISPs can easily get around that legal ruling. For instance, throttling is technically still allowed if your internet plan has a data cap or your ISP's network is overloaded. Additionally, if your ISP gives prior notice about slowing your internet speeds, they can legally do so. Why do ISPs throttle bandwidth? There's no exact answer to why ISPs limit some people's connections and not others. If a network is congested and you're using a lot of internet bandwidth, your provider might slow down your service to encourage you to pay for more data. Or, if you have a data cap and notice a laggy connection, your ISP might be limiting your service when you're near the end of the cap. DSL, cable and fixed wireless connections are more susceptible to network congestion. If available, we recommend going with a fiber connection. Read our top picks for the best fiber internet providers of 2025. In addition, check out our list of the best providers with no data caps. How can I check if my ISP is throttling my bandwidth? If you've checked your internet speed through an Ethernet connection and your results haven't improved, you might want to check if your provider is to blame. A simple connection speed test, like the one through Ookla or M-Lab, can show if your ISP is providing consistent performance no matter the content you're accessing.
CNET
3 days ago
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Is Your Internet Moving Slow? Your Internet Provider Might Be Throttling Your Speed
Nobody wants to deal with slow internet speeds. It can make it hard to stream, game with friends or attend those zoom meetings you can't miss. If you've already done a speed test to check your upload and download speeds, then the next step is to try some quick fixes that might handle the issue. Throttling by your internet service provider is technically illegal, but it can still happen. TL;DR: If you suspect this is happening to you, get a good VPN. What is internet throttling and what are the signs that you're experiencing it? Don't miss any of CNET's unbiased tech content and lab-based reviews. Add us as a preferred Google source on Chrome. How can you tell if your ISP is actually throttling your speeds? Before we discuss internet throttling and how to stop it, review this checklist of other factors that may be contributing to your slow speeds. Start with these quick fixes: Locating local internet providers If that doesn't work, consider: If your equipment is already in top shape and your Wi-Fi setup is optimized, the next best solution may be upgrading to a faster speed tier, depending on how many heavy internet users are in the house. But if you've already run down the list of solutions and nothing is working, then the issue might be something your internet service provider is intentionally doing: bandwidth throttling. Wait, isn't internet throttling illegal? While technically considered an illegal practice, your ISP can still find ways to throttle your internet connection. The FCC's ruling on net neutrality was thrown out in the 6th Circuit Court of Appeals, along with other rules about regulating the internet as a utility. That means, in some states, the practice might still technically be illegal. That said, ISPs can still get around that legal ruling pretty easily. For instance, throttling is technically still allowed if your internet plan has a data cap or your ISP's network is overloaded. Additionally, if your ISP gives notice about slowing your internet speeds, it can legally do so. A proven way to avoid internet throttling is to use a virtual private network. Providers need to see your IP address to slow down your internet and a good VPN shields that identity. This comes with some limitations and downsides, which we'll discuss below. Quick tips to help speed up your Wi-Fi at home Quick tips to help speed up your Wi-Fi at home Click to unmute Video Player is loading. Play Video Play Skip Backward Skip Forward Next playlist item Unmute Current Time 0:02 / Duration 4:25 Loaded : 6.72% 0:02 Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 4:23 Share Fullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Text Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Transparent Caption Area Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Drop shadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset Done Close Modal Dialog End of dialog window. Close Modal Dialog This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. Close Modal Dialog This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. Quick tips to help speed up your Wi-Fi at home Viva Tung, CNET / Getty Images Troubleshoot your slow internet connection So your Wi-Fi is slow, and you think your service provider is throttling your connection. Let's troubleshoot your internet connection first to absolutely rule out other possibilities: Restart your router properly, check that the router is centrally located in your home, reposition its antennas and double-check your network security. If your laggy internet is caused by your router being too weak to reach a particular room, you can spend as little as $15 on a Wi-Fi extender or invest in a high-functioning mesh network, which we recommend if you're trying to optimize coverage to the whole house. If you can get past the steep price tag, you may also invest in a good quality network switch to increase the bandwidth in your home. If you've run through the laundry list and your Wi-Fi is still chugging slowly, move on to the next step. Getty Images/Viva Tung/CNET Find a reliable VPN If you've researched your internet health and are still stumped, the next step is to start researching VPNs. CNET's top pick for the best VPN on the market is ExpressVPN due to its excellent privacy transparency, usability and consistently fast speeds. If your internet provider is actually throttling your internet speeds, a VPN is one of the only ways to get around it. While your ISP can still throttle VPN traffic, the VPN will encrypt that traffic using different protocols. You may have to try out different VPNs to find one that works effectively. There are many reasons to get a VPN and just as many factors to consider when settling for one, like security, price and server locations. Keep in mind that using a VPN will still slightly slow your speeds, but you may experience less congestion and slowdown overall while using one. Compare your speed with the VPN Next, test your internet speed again using a service like or Compare the results with the same test when your VPN is active. Using any VPN will slow your speed considerably, so the speed tests should show a discrepancy, with the VPN-active speed being notably slower than the VPN-inactive speed. But a VPN also hides the IP address that providers use to identify you so if your speed test with the VPN is faster than without the VPN, that may mean your ISP is targeting your IP address for throttling. Fix your internet OK, this is the hard part because knowing where to start could be tricky. Even if you find out your provider is throttling your internet, there may not be much you can do. Many people in the US live in regions with ISP monopolies or duopolies, making finding a better provider difficult. But here are a few hopefully useful suggestions: If you do have options, consider switching to a better provider in your area. Not only will you potentially put speed throttling to rest but you may end up with faster speeds and a better deal. Check out our top picks for ISPs and high-speed ISPs in 2025. Use your VPN to maintain more consistent speeds. A VPN can't solve a bad connection or other reasons behind your slow service but it can mitigate throttling from unscrupulous ISPs. Call your provider and threaten to switch providers if they don't stop throttling your internet. This might seem old-fashioned and doesn't guarantee lasting results but some providers have responded positively to such tactics and you may be able to negotiate your way out of the throttling. What's the bottom line on internet throttling? It's never a complete guarantee that your ISP won't throttle your speeds down the line. If you've exhausted all the ways to improve your speeds and are still not noticing a significant change, we recommend switching to a different ISP available in your area. To learn more, check out our guide on the best internet providers near you. Bandwidth throttling FAQs What is bandwidth throttling and is it legal? If you're noticing a long buffering time when trying to stream your favorite television show, you might be experiencing bandwidth throttling. This happens when your ISP purposely slows down your internet speeds by controlling your bandwidth. The FCC's ruling on net neutrality was thrown out in the 6th Circuit Court of Appeals recently, along with other rules about regulating the internet as a utility. That means that although in some states, the practice might still technically be illegal, it is legal in other states. Plus, ISPs can easily get around that legal ruling. For instance, throttling is technically still allowed if your internet plan has a data cap or your ISP's network is overloaded. Additionally, if your ISP gives prior notice about slowing your internet speeds, they can legally do so. Why do ISPs throttle bandwidth? There's no exact answer to why ISPs limit some people's connections and not others. If a network is congested and you're using a lot of internet bandwidth, your provider might slow down your service to encourage you to pay for more data. Or, if you have a data cap and notice a laggy connection, your ISP might be limiting your service when you're near the end of the cap. DSL, cable and fixed wireless connections are more susceptible to network congestion. If available, we recommend going with a fiber connection. Read our top picks for the best fiber internet providers of 2025. In addition, check out our list of the best providers with no data caps. How can I check if my ISP is throttling my bandwidth? If you've checked your internet speed through an Ethernet connection and your results haven't improved, you might want to check if your provider is to blame. A simple connection speed test, like the one through Ookla or M-Lab, can show if your ISP is providing consistent performance no matter the content you're accessing.
Yahoo
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AOL to pull the plug on dial-up internet after more than 30 years
AOL will pull the plug and end its dial-up internet service after more than 30 years. The ISP said it will discontinue dial-up — along with its memorable, high-pitched connecting noise and 'You've got mail' greeting — and 'associated software' on Sept. 30. 'AOL routinely evaluates its products and services and has decided to discontinue Dial-up Internet,' the company said in statement. 'This service will no longer be available in AOL plans. As a result, on September 30, 2025 this service and the associated software, the AOL Dialer software and AOL Shield browser, which are optimized for older operating systems and dial-up internet connections, will be discontinued.' Free AOL email accounts or other services will not be affected. Roughly 163,000 households (about 0.1 percent of the nation's household internet subscriptions) had dial-up as of 2023— the most-recent year data available — according to the U.S. Census Bureau. The 2019 census revealed that 265,331 people solely went online through dial-up. The company said it would provide connectivity options based on location for customers still using the service. America Online launched its dial-up service in 1991. In the late 1990s and early 2000s, America Online had over 25 million subscribers in the U.S. The service was synonymous with the internet and became a mainstay in pop culture in movies like 'You've Got Mail' and TV shows like 'Sex and the City.' Dial-up technology was developed by Usenet in the late 1970s and connects to the internet through landline phone service. The relic of the early internet age has been mostly replaced by high-speed broadband, which can be thousands of times faster than the top dial-up speed of 56 kilobits per second in ideal conditions. America Online, the internet pioneer of the early 1990s known for its free trial discs, changed its name to AOL in 2006. It shut down the popular instant messaging service AIM in 2017. AOL was part of a high-profile merger with Time Warner, which sold the company off in 2009. Verizon bought the company in 2015. The telecom company sold the AOL and Yahoo businesses to private equity firm Apollo Global Management in 2021.
