Consumer commission fines photographers for deficient wedding services
The commission has ordered the photographers to pay compensation and costs for the deficient service.
According to consumer complaint No. 72/2024, Lekhana and Arpan from Koppal, hired Roshan Christopher and Emmanuel of Wedhoods Woollex, BTM Layout, Bengaluru, to provide photography and videography services for their pre-and post-wedding ceremonies.
A contract was signed for Rs 1.2 lakh to cover the wedding ceremonies in Sakleshpur and Chikkamagaluru from Nov 28 to Nov 30, 2022, with Rs 1 lakh paid through UPI transactions.
However, the couple later approached the consumer commission, alleging that the services provided by the company failed to meet the agreed terms.
The commission, chaired by GE Saubhagyalakshmi and member Raju N Maitri, directed the photographers to pay Rs 25,000 as compensation to the complainants, along with interest at 6% per annum from the date of the complaint until the amount was paid. Additionally, Rs 5,000 was ordered to cover complaint expenses.
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