Sarawak Metro tightens protocols after utility disruptions during KUTS works
KUCHING (July 25): Sarawak Metro Sdn Bhd is reviewing and tightening operational protocols to improve coordination with contractors, boost on-site supervision, and prevent further disruptions to utility services during construction works.
In a statement today, the company said it remains committed to minimising service interruptions as the Kuching Urban Transportation System (KUTS) project enters its peak construction phase.
'We are fully committed to minimising disruptions to utility services, especially at this critical stage of the KUTS project,' said Sarawak Metro.
The statement was issued in response to recent pipeline damage incidents by the Kuching Water Board (KWB), involving underground pipelines along Jalan Datuk Muhammad Musa in Kota Samarahan and Jalan Wan Alwi in Kuching.
The damage, caused by excavation works linked to the KUTS project, had disrupted water supply to nearby residential areas.
Sarawak Metro expressed regret over the incidents and extended its sincere apologies to the affected communities in the inconvenience caused.
The company said it had worked closely with the involved contractors and KWB to carry out immediate repair works and restored water supply as quickly as possible.
Sarawak Metro also reiterated that it continues to engage closely with all relevant utility providers and their contractors – particularly prior to excavation activities near underground utility assets – to ensure preventive measures are in place.
'We are taking steps to enhance coordination and oversight to prevent similar issues in the future,' the company stressed.
It also expressed appreciation to government agencies and utility providers for their cooperation, as well as to the public for their patience and support in realising a green public transport system for Greater Kuching. KUTS operational protocols Sarawak Metro utility disruptions
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Sarawak Metro tightens protocols after utility disruptions during KUTS works
In a statement, Sarawak Metro said it remains committed to minimising service interruptions as the KUTS project enters its peak construction phase. – File photo KUCHING (July 25): Sarawak Metro Sdn Bhd is reviewing and tightening operational protocols to improve coordination with contractors, boost on-site supervision, and prevent further disruptions to utility services during construction works. In a statement today, the company said it remains committed to minimising service interruptions as the Kuching Urban Transportation System (KUTS) project enters its peak construction phase. 'We are fully committed to minimising disruptions to utility services, especially at this critical stage of the KUTS project,' said Sarawak Metro. The statement was issued in response to recent pipeline damage incidents by the Kuching Water Board (KWB), involving underground pipelines along Jalan Datuk Muhammad Musa in Kota Samarahan and Jalan Wan Alwi in Kuching. The damage, caused by excavation works linked to the KUTS project, had disrupted water supply to nearby residential areas. Sarawak Metro expressed regret over the incidents and extended its sincere apologies to the affected communities in the inconvenience caused. The company said it had worked closely with the involved contractors and KWB to carry out immediate repair works and restored water supply as quickly as possible. Sarawak Metro also reiterated that it continues to engage closely with all relevant utility providers and their contractors – particularly prior to excavation activities near underground utility assets – to ensure preventive measures are in place. 'We are taking steps to enhance coordination and oversight to prevent similar issues in the future,' the company stressed. It also expressed appreciation to government agencies and utility providers for their cooperation, as well as to the public for their patience and support in realising a green public transport system for Greater Kuching. KUTS operational protocols Sarawak Metro utility disruptions
