All Netflix customers urged to delete 'concerning email' now
Netflix viewers have been issued an alert as another scam is doing the rounds. Users of the streaming service have been urged to "stay safe", as "fake emails" are circulating claiming to be Netflix, and it's recently been brought to people's attention.
Advice was shared on TikTok by tech guru hustlewithchips who works to alert people to scams circulating online, and one of the latest targeting people at the moment comes in the form of an email.
Brits have been urged to look out for the warning signs and "ignore it" if they think it looks suspicious in any way at all. In the clip, he said it's likely you'll receive an email if you haven't already, so you need to be vigilant as one woman previously explained.
He said it's crucial people keep an eye on their inboxes to ensure they don't fall for any scams, explaining: "It could cost you all of your personal data. Scammers are now pretending to be Netflix, and they're sending emails that look incredibly real and totally legit.
"Now, they're claiming that your payment failed, and they're asking for you to update your account." He then showed a picture of what the emails look like.
He added: "Netflix will never, and I mean never, ask for your personal information through an email. So, if you get one of these emails, my recommendation is to delete it immediately."
Over the past few months, people have reported issues with Netflix scams, and the streaming giant has issued advice on how to handle such situations. There are various types of scams that you might encounter.
The Netflix website advises: "If you get an email or text message (SMS) asking for your Netflix account email, phone, password or payment method it probably didn't come from Netflix. Below are tips for identifying and handling suspicious emails and texts to keep your account safe."
Netflix will never request personal information via text or email. This includes credit or debit card numbers, bank account details or Netflix passwords.
The service also won't ask for payment through a third-party vendor or website. It further warns: "If the text or email links to a URL that you don't recognise, don't tap or click it. If you did already, do not enter any information on the website that opened."
Scammers can only obtain information if you provide it, so avoid clicking any links in the messages and refrain from replying. If you're worried about an email, forward it to phishing@netflix.com for further guidance, and then delete the email.
If you've already clicked a link, there are some steps you need to take. Netflix recommends: "Change your Netflix password to a new one that is strong and unique to Netflix.
"Update your password on any other websites or apps where you used the same email and password combination. To help keep your accounts secure, it's best not to use the same email and password combinations for any websites or apps.
"Contact your financial institution if you entered any payment information, as it may have been compromised. Forward the message to phishing@netflix.com with the steps above."
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