BBC vows to take 'immediate action' to improve workplace culture
The report from Change Associates, led by Executive Chairman and Founder Grahame Russell, found no evidence of a toxic culture, but in a series of detailed findings and recommendations it highlighted key areas for improvement. The review heard from around 2,500 employees and freelancers; through one-to-one meetings, group discussions, a survey and written submissions. The review was commissioned by the BBC Board in August 2024, with work beginning in October.
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'Even though they are small in number, their behaviour creates large ripples which negatively impact the BBC's culture and external reputation,' the report concludes.
The BBC Board has fully accepted the report and its findings, as has BBC management. Both view it as a catalyst for meaningful change - to reinforce expectations around behaviour and act more decisively when standards are not met.
BBC Chair Dr Shah told staff today: 'There is a minority of people whose behaviour is simply not acceptable. And there are still places where powerful individuals – on and off screen – can abuse that power to make life for their colleagues unbearable.
'The report makes several recommendations that prioritise action over procedural change – which is exactly right. It also addresses some deep-seated issues: for example, the need to make sure everyone can feel confident and not cowed about speaking up.
'I support the idea that we need to reinforce the behavioural expectations and standards we have for everyone who works with or for the BBC.'
He added: 'In the end, it's quite simple: if you are a person who is prepared to abuse power or punch down or behave badly, there is no place for you at the BBC.'
Director-General Tim Davie said: "This report represents an important moment for the BBC and the wider industry. It provides clear, practical recommendations that we are committed to implementing at pace. I'm grateful to everyone who took part and contributed.
'The action we are taking today is designed to change the experience of what it is to be at the BBC for everyone and to ensure the values we all sign up to when we arrive here – the values that, for most of us, are what made us want to come to the BBC in the first place – are lived and championed by the whole organisation each and every day.'
The corporation are taking action by launching a refreshed and strengthened Code of Conduct, implementing a more robust Disciplinary Policy and requiring all TV production partners to meet Creative Industries Independent Standards Authority standards.
They're also rolling out a new 'Call It Out' campaign which aims to challenge poor conduct and introducing clear pledges for anyone raising concerns.
The BBC also have a long-term plan for changes, including changing how they manage concerns and cases, conducting regular culture checks, expanding HR support and more.
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