Man Claims Family's Restaurant Experience Sparked a Viral Debate in Town's 100,000-Person Facebook Group
On the popular Reddit thread 'Am I The A------,' a man shared that he called out a restaurant's poor service on a town Facebook Group
The man alleged that the server took a long time to seat his family on a quiet evening and scoffed at request for a high seat
The story sparked debate among Reddit users over whether or not the man should have brought up the issue with the restaurant's manager first before posting on FacebookA husband is wondering if he's in the wrong for leaving a negative review on a town's local Facebook group after a restaurant server allegedly ignored seating his family — including his 9-month-old baby.
User vodkahustle posted on the popular Reddit thread 'Am I The A------" where he shared a story about how he chose to take his wife and baby out to a restaurant on a Saturday night, where they allegedly saw a few people getting drinks at the bar and only one table seated.
'We walked in with our 9-month-old and stood by a sign that said 'Please wait to be seated',' the man wrote. 'For over six minutes, we stood there, clearly visible, holding a baby, while two employees casually walked around and at times leaned against the bar casually chatting. They both made eye contact with us at some point, but no one said a word.'
Then, the main claimed that an employee walked past the family and mentioned that someone would seat them shortly. To the couple's surprise, the employee never came back.
The man said that a different server then approached them and even thought they were a different family.
'It wasn't a huge deal, but it was just awkward and embarrassing, especially since both staff had seen us standing there for several minutes,' he continued. 'He just said 'sit wherever' with no greeting, no help, and walked away.'
After seating themselves at a table, the man then claimed that the waiter approached the family with menus and then quickly headed for the kitchen — until the husband got the waiter's attention, and asked the waiter if he could get a high chair for his baby.
The man alleged that the waiter scoffed at them and said 'I'll bring one in a minute." At this point, the family had enough and chose to leave the restaurant. The husband claimed that he saw the server and a manager crossly stare them down as they drove away from the restaurant.
In the same evening, the husband claims that he shared his experience at the restaurant to the town's 100,000 member Facebook Group. He claims to have not said anything personally attacking the employees, and was advised to go to Facebook after leaving both a negative Yelp and Google review.
The man did not provide the name of the restaurant or the Facebook group in his Reddit post.
'Most folks appreciated the heads-up, and several shared similar experiences at the restaurant,' he wrote. 'But a few got annoyed, saying I should've asked for a manager instead of posting publicly.'
An employee from the restaurant allegedly even left a comment expressing his frustration with the man's decision to post on Facebook, but 'did eventually back down and admit my experience was bad after a few comments back and forth."
Those on the Reddit thread were in unanimous agreement that the man had acted accordingly in sharing his bad experience online.
'NTA. Even if you had talked to the manager you'd still be free to post your experience,' a user with the most upvoted comment wrote. 'The staff had poor attitudes for people who are working in a literal service industry, and the manager should have been on top of that before customers even walked into the establishment.'
Another Redditor, who claims to be a business owner, argued business owners need to accept that there are going to be negative reviews online and that they just need to 'deal with it,' as long as the reviews are 'accurate and complete.'
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