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Logicalis launches Cisco XDR managed service in Asia Pacific

Logicalis launches Cisco XDR managed service in Asia Pacific

Techday NZ22-04-2025

Logicalis has become the first partner in the Asia Pacific (APAC) region to launch Cisco's Extended Detection and Response (XDR) solution as a Global Managed Service (MXDR), expanding its cybersecurity capabilities through its APAC Security Operations Center (SOC) in Malaysia.
Customers across Australia, Hong Kong, and Singapore will be the first in the region to access the Cisco MXDR service, which offers advanced, AI-driven cybersecurity monitoring and response through a unified incident management platform. The solution is designed to address increasing cyber threats faced by organisations across APAC.
According to the Logicalis APAC CIO report, 91 percent of organisations surveyed experienced cybersecurity incidents in the past 12 months, with more than half of those experiencing multiple breaches.
"Security is the number one concern for our customers and we're seeing a tidal wave of demand for services amidst a growing skills gap," said Lee Chong-Win, CEO of Logicalis Asia Pacific.
"Logicalis is investing heavily in our regional SOC capabilities to meet this demand. Cisco XDR provides the AI-driven automation customers need, combined with the 24/7 SOC capabilities and global threat intelligence that Logicalis can provide, addressing both the security coverage and skills gap concerns, at a compelling price point for the APAC market."
Delivered as a managed service, Cisco XDR integrates with a range of existing security tools and complements an organisation's endpoint protection systems. It leverages AI-driven automation to enhance incident detection and response, enabling faster mitigation of threats across environments.
The service is delivered through Logicalis's regional SOC in Malaysia and is supported by its broader network of global SOCs across Europe, the Middle East and Africa (EMEA), and the Americas.
Dave West, President of Cisco Asia Pacific, Japan, and Greater China, said the collaboration with Logicalis exemplifies the potential of technology partnerships to deliver meaningful outcomes for businesses.
"Together with Logicalis, Cisco is helping customers transform their security operations to be more responsive, intelligent, and aligned to business outcomes," West said.
"This launch represents the best of what technology partnerships can deliver: next generation, AI-driven cybersecurity solutions that provide tangible value for customers."
Logicalis's Cisco XDR as a Managed Service is currently undergoing validation as a global Cisco Powered Service (CPS), which the company says will further strengthen its position as a preferred managed security provider for Cisco technologies.
The Malaysian SOC plays a key role in Logicalis's regional cybersecurity capabilities, combining local expertise with global threat intelligence. The centre provides continuous monitoring, high levels of threat visibility, and compliance support, helping customers respond to and manage cyber risks effectively.
Logicalis says its global SOC framework allows it to deliver consistent service standards while tailoring its cybersecurity offerings to regional needs.
Customers in EMEA are already live on the service, and Logicalis expects its APAC rollout to set a new standard for managed cybersecurity services in the region.

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