
RBC's Avion Rewards scores hat trick at 2025 International Loyalty Awards Français
TORONTO, May 28, 2025 /CNW/ - Royal Bank of Canada's (RBC) Avion Rewards has once again been recognized on the global stage at the prestigious International Loyalty Awards, taking home multiple awards earlier this month. The awards recognize the pinnacle of excellence and innovation in loyalty on a global scale.
Avion Rewards received the following:
Winner of "2025 International Loyalty Program of the Year The Americas", for the third consecutive year, representing the pinnacle of achievement within the global loyalty industry, and the most coveted award in each region.
Winner of "Outstanding Customer Experience", recognizing companies that demonstrate a customer-first strategy and truly holistic customer experience.
Highly Commended for "Best Loyalty Program Marketing Campaign Worldwide", recognizing companies that bridged the gap between consumer and brand to deliver core business success.
"We're incredibly proud to have Avion Rewards recognized as program of the year (for the Americas) for the third year in a row, alongside two other noteworthy awards," said Vinita Savani, Executive Vice President, Cards and Loyalty, RBC. "We've built our loyalty program around a deep understanding of what matters most to our members—value, flexibility and experiences that feel truly rewarding. It's an honour to see this approach celebrated on a global stage."
Avion Rewards, Canada's largest proprietary loyalty program, has been a leader in loyalty for more than 20 years, providing consumers with a comprehensive rewards experience across their entire shopping journey. Available to all Canadians regardless of where they bank, Avion Rewards provides Canadians with the flexibility to shop, save, earn and redeem with more than 2,000 retail partners including some of Canada's leading brands.
Now in its 14 th year, the International Loyalty Awards honour excellence and innovation across the loyalty industry worldwide. Recognized as the premier global platform for customer loyalty, rewards and recognition, the prestigious awards program highlights consumer-centric businesses that are deeply committed to customer loyalty.
The 2025 International Loyalty Awards received submissions from more than 120 countries, with each category evaluated by a distinguished panel of over 50 respected loyalty experts from diverse markets and sectors. Winners were determined through a comprehensive judging process that included shortlisting, pre-scoring, and a detailed judging session where each entry was meticulously discussed.
For more information about Avion Rewards, visit: avionrewards.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 98,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 19 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/peopleandplanet.
About Avion Rewards
Avion Rewards is a loyalty and consumer engagement platform that provides Canadians with the flexibility to shop, save, earn and redeem for everyday merchandise, aspirational rewards and experiences. Its exclusive shopping companion, Avion Rewards ShopPlus, enables members to access offers seamlessly, saving them time and money right where they shop online. Additionally, as one of the largest travel providers in Canada, Avion Rewards makes it possible for members to benefit from the program's market-leading "any airline, any flight, any time" travel offering, as well as its flagship Avion credit cards and concierge service.
For more information, please contact:
Matt Trocchi, RBC Corporate Communications
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Cision Canada
24 minutes ago
- Cision Canada
BMO Recognized for Digital Innovation and Customer Experience Français
TORONTO, May 30, 2025 /CNW/ - BMO today announced it has received multiple recognitions for its leadership in delivering innovative digital solutions and experiences to help customers make real financial progress. Digital CX Awards from The Digital Banker: Outstanding Digital CX for Mobile Banking – Canada: Available in BMO's Mobile Banking app and Online Banking, the Enhanced Transaction Details feature provides customers with detailed information about credit and debit card transactions including merchant information and location. This provides customers a more comprehensive understanding of their transactions and spending habits. Excellence in Omni-Channel Customer Experience: BMO developed an approach to helping customers make progress towards the financial goals by delivering personalized and relevant multi-channel advice and guidance to support their journey. Customers are able to share their financial goals in-branch, over email, or on BMO Savings Goals, a feature available on the BMO Mobile Banking app and Online Banking. Editor's Choice Award from Banking Tech Awards: BMO was also recognized for its success in creating and integrating seamless digital experiences to meet customers where they are in their financial journey across four initiatives: InnoV8 Customer Feedback Assist: The large language model (LLM) powered tool is designed to help BMO address feedback received from customer reviews. Taking elements of a traditional dashboard and adding LLM powered data, this cohesive solution improves employees' workflow and helps support the continuous improvement efforts for customers. BMO SmartProgress: BMO SmartProgress is a free, online financial education platform accessible to all Canadians to help them learn about personal finance topics and make real financial progress. With over 40 interactive, customized modules on financial planning topics, including budgeting and credit management, homeownership and investing, Canadians can conveniently build their financial literacy anywhere and at any time. Digital Card Controls: A quick solution for customers facing time sensitive issues, BMO's Digital Card Controls feature suite helps customers when dealing with a lost wallet, damaged cards, or forgotten PINs. With this convenient solution, customers are empowered to manage their cards anywhere and at any time. BMO's Bank of the West Integration: Following BMO's 2021 acquisition of Bank of the West, BMO successfully integrated its systems in 2023, maintaining existing login credentials, converting digital profiles and guiding customers through an individualized onboarding journey. BMO's innovative approach included converting all money movement transactions, providing customized guidance and enhancing foundational technology for scale. The project successfully converted 1.8 million customers and over 500 branches. "At BMO, our commitment to elevating our customers' everyday banking experiences drives our digital and innovation agenda," said Mat Mehrotra, Chief Digital Officer and Head of Canadian Products, BMO. "These recognitions reinforce how we are empowering our customers by meeting them where they are with differentiated experiences that help them make real financial progress." The Digital CX Awards is the world's only program dedicated to recognizing pioneering innovation in the Digital Customer Experience across the Financial Services ecosystem. The awards honour excellence in the use of digital assets within the financial services industry and celebrates contributions to innovations, technological enhancements and commitments to digital transformation. The Editor's Choice Award is chosen by the editorial team of FinTech Futures, a globally trusted resource recognizing banking and fintech innovation. The award recognizes a financial services organization that has successfully delivered innovative and impactful technology projects, with tangible results and perceptible, positive impact. BMO continues to pave the way as a digitally enabled, future-ready bank, focused on delivering leading digital experiences that help customers make real financial progress. These recognitions demonstrate BMO's Digital First journey and build on the bank's strong track record of industry credits. For more information about the Digital CX Awards, please visit: BMO Financial Group is the seventh largest bank in North America by assets, with total assets of $1.4 trillion as of April 30, 2025. Serving customers for 200 years and counting, BMO is a diverse team of highly engaged employees providing a broad range of personal and commercial banking, wealth management, global markets and investment banking products and services to 13 million customers across Canada, the United States, and in select markets globally. Driven by a single purpose, to Boldly Grow the Good in business and life, BMO is committed to driving positive change in the world, and making progress for a thriving economy, sustainable future, and inclusive society.


CTV News
2 hours ago
- CTV News
Own an EV and going on a road trip this summer? Watch out for expensive charging fees
A new survey by J.D. Power found many Canadians are still not interested in purchasing an electric car with only 28 per cent saying the are 'very likely'


Canada Standard
12 hours ago
- Canada Standard
Travel with intention: Here's a guide to 'soft adventure' experiences across Canada this summer
A growing number of Canadian travellers are embracing "soft adventure" travel. This trend blends a desire for active engagements in nature and educational and culturally relevant experiences with the chance to reset and relax. Low-risk outdoor activities such as wine tasting, canoeing, fishing, whale-watching and cycling are all examples of this growing trend. This shift reflects a "growing desire for peace of mind and rejuvenation" among Canadians in their travel experiences. A recent survey found 61 per cent of Canadians plan to focus on "soft travel" or "calm-cations" in 2025. While this trend spans all age groups, it's particularly strong among Gen Z, with 81 per cent showing a preference for it. At the same time, many Canadians are searching for travel opportunities closer to home amid tensions between the two countries. In these times of global uncertainty, soft adventure tourism offers affordable options for Canadians and international visitors to explore and experience all that Canada has to offer. As tourism experts, we have some suggestions for destinations that provide travellers with a chance to pause, breathe and recharge. Along the coast of Vancouver Island, orcas, humpback whales, sea lions, seals and porpoises draw visitors each summer. Tourism operators offer whale-watching tours all over the island, giving travellers a chance to experience its marine life firsthand. Just a day trip from Victoria, the Kinsol Trestle is a chance to walk or cycle through nature. For a closer look at the region's wildlife, travellers can join sea kayaking tours in Port McNeill on Vancouver Island with Kingfisher Wilderness Adventures. Here, visitors might spot grizzly bears and they can hear stories from Kwakwaka'wakw First Nations guides and interpreters. British Columbia is home to more than 200 distinct Indigenous communities that offer tourism experiences ranging from pristine beaches to savouring cuisine in award-winning restaurants and more. On the mainland, Harrison Hot Springs, B.C. offers visitors the chance to relax in mineral hot springs for a nominal fee. Other soft adventure experiences include beach-front maintained trails for walking and hiking, as well as picnicking locations. Visitors can take the short drive to Rosedale, B.C., where a brief hike brings them to the base of Bridal Veil Falls Park. Alberta's landscapes have served as the backdrop for many films and television series, including Brokeback Mountain , Game of Thrones , The Last of Us and The Revenant . For film tourism enthusiasts, the province offers no shortage of iconic film locations to explore. Some scenes of Game of Thrones' final season were shot in Banff National Park. In Saskatchewan, Lake Diefenbaker is known for golfing, boating and walleye fishing. It's the largest body of water in the southwest of the province, and it offers an opportunity to traverse a picturesque parkland while witnessing wildlife like elk, caribou, cougar and lynx. In Manitoba, Churchill offers sightings of both beluga whales and polar bears. Each summer, hundreds of belugas enter the Churchill River, and the town offers kayaking, boat tours and paddleboarding to see them. While you're in Churchill, you can also see the northern lights up to 300 nights a year, along with numerous historic sites like the Prince of Wales Fort. With 250,000 freshwater lakes, remote canyons, more than 1,200 canoe routes and 22 diveable historic shipwrecks, Ontario is filled with soft adventure travel opportunities. Travellers have countless ways to connect with nature and history in the province. In Tobermory, a harbour village on the province's Bruce Peninsula, travellers can take guided tours to explore underwater shipwrecks, as well as visit the region's distinctive "flowerpot" rock formations and natural grottos. Quebec offers an experience that at times feels distinctly European. In Old Montreal and the Old Port, cobblestone streets and artisan vendors make it feel like you're stepping into the past. Both locations are steeped in history and culinary excellence. In New Brunswick, Hopewell Rocks Provincial Park, nestled along the Bay of Fundy, offers guided tours for travellers. Visitors are encouraged to check the tidal wave schedule to see the rock formations known as sea stacks, which are caused by tidal erosion. Nova Scotia's capital, Halifax, is a vibrant coastal city known for its lively nightlife and flourishing culinary scene. Across the harbour in Dartmouth-Cole Harbour, visitors can go bird watching or take part in a cycling adventure on the easy-to-moderate Salt Marsh Trail. A visit to Peggy's Cove is a must. The province is also home to tourism initiatives that reflect the region's diverse cultural heritage. Among these is Elevate and Explore Black Nova Scotia, which is designed to enrich the travel experience for Black people visiting or living in the province. Over on Prince Edward Island, visitors can explore Lucy Maud Montgomery's birthplace, the author of beloved childhood classic Anne of Green Gables , in Cavendish. Nearby at the museum, visitors can reimagine Anne Shirley's iconic adventures in a return to the magic of storytelling and place, before making their way to Greenwich Beach via the boardwalk through P.E.I.'s largest sand dunes. In Newfoundland and Labrador, Gros Morne National Park offers visitors views of "soaring fjords and moody mountains" alongside the chance to spot puffins in their natural habitat. Recognized as a UNESCO World Heritage Site, the park also provides opportunities for fishing. If closer to historical Gander, take a ferry excursion to Fogo Island, which offers bird watching and boat trips. In the Yukon, travellers can engage with Indigenous tourism, arts and culture through experiences offered by the Yukon First Nation and Tourism Industry Association. Visitors to the Yukon can cool their feet in the cold mountain streams while trying their hand at gold panning in historic Dawson City. Once a hub of the 19th-century Klondike Gold Rush, it still features several preserved frontier-style buildings. In the Northwest Territories, travellers can witness the aurora borealis and take guided photography tours to see wildlife up close. Further east, Nunavut offers a range of adventure tourism opportunities, including sea kayaking, whitewater kayaking and canoeing. Together, these northern destinations offer travellers a chance to immerse themselves in the natural beauty, history and living cultures of Canada's North while embracing the slower pace and meaningful experiences at the heart of soft adventure travel.