Contactless payments rise as ATM use declines, Bank of Ireland reports
Contactless card transactions, which include payments using digital wallets like Apple Pay and Google Pay, increased by 2pc in the second quarter of this year.
Tap-and-go contactless payment levels remained flat compared the second quarter last year.
The two busiest days for contactless tap-and-go transactions were May 31 and June 27 this year.
More than 830,000 contactless transactions were made on June 27, Bank of Ireland said.
In contrast to these numbers, ATM usage continued to decline.
Transactions fell by 11pc in the second quarter of this year compared with the same period as last year
The continued decrease in ATM withdrawals points to the growing preference among customers for digital banking solutions, the bank said.
Mobile banking usage also showed an upward trend.
The total number of log-ins to Bank of Ireland's mobile app rose by 3pc in the second quarter compared with the same period in 2024.
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Biometric log-ins, which uses technology to scan and verify a user's unique characteristics, such as fingerprints, facial features, or voice patterns, saw a 26pc increase.
Nearly 12.5 million biometric log-ins where recorded in the quarter.
The busiest day for app access was May 1, with more than 1.6 million log-ins across both Apple and Android platforms.
Bank of Ireland group chief operating officer Ciaran Doyle said: 'There is a steady trend in consumers increasingly engaging with digital payments options, as the ease and flexibility of making both eCommerce transactions and digital wallet payments suits their busy lives.
"We continue to invest in and enhance our digital banking services offering payment speed and security around the clock.'
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