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HUBS Q1 Earnings Call: AI Momentum, Platform Expansion, and New Monetization Models

HUBS Q1 Earnings Call: AI Momentum, Platform Expansion, and New Monetization Models

Yahoo10-06-2025
Sales and marketing software maker HubSpot (NYSE:HUBS) beat Wall Street's revenue expectations in Q1 CY2025, with sales up 15.7% year on year to $714.1 million. Guidance for next quarter's revenue was better than expected at $739 million at the midpoint, 2% above analysts' estimates. Its non-GAAP profit of $1.78 per share was 1% above analysts' consensus estimates.
Is now the time to buy HUBS? Find out in our full research report (it's free).
Revenue: $714.1 million vs analyst estimates of $699.9 million (15.7% year-on-year growth, 2% beat)
Adjusted EPS: $1.78 vs analyst estimates of $1.76 (1% beat)
The company lifted its revenue guidance for the full year to $3.04 billion at the midpoint from $2.99 billion, a 1.7% increase
Management raised its full-year Adjusted EPS guidance to $9.33 at the midpoint, a 2% increase
Operating Margin: -3.8%, in line with the same quarter last year
Customers: 258,258, up from 247,939 in the previous quarter
Billings: $766.8 million at quarter end, up 19.6% year on year
Market Capitalization: $31.96 billion
HubSpot's first quarter results reflected the company's focus on platform consolidation, upmarket expansion, and customer acquisition in the small and mid-sized business segment. CEO Yamini Rangan attributed recent growth to more customers choosing HubSpot's unified platform for cost savings and AI capabilities, with over 37% of Pro+ customers now using four or more hubs. Management also highlighted strong performance in landing large enterprise deals, aided by product innovation such as journey orchestration and enhanced sandbox features. The company's ongoing shift to seat-based pricing and improvements in onboarding contributed to a notable increase in customer additions.
Looking forward, HubSpot's updated guidance is underpinned by its AI-first strategy and the planned rollout of credit-based pricing for Customer Agent, a move designed to make AI adoption more predictable and accessible for customers. CFO Kate Bueker commented on the company's approach to monetizing new AI features, stating, 'Our philosophy is to deliver value, and once we see consistent repeat value, we begin to add monetization levers.' Management emphasized that while the broader macro environment remains uncertain, the company's diversified customer base and embedded AI solutions are expected to sustain momentum across multiple segments. The expansion of Customer Agent across all hubs and the development of agent-to-agent orchestration are central to HubSpot's growth outlook.
Management pointed to several operational and strategic factors supporting HubSpot's performance, including rapid AI feature adoption, expansion into new customer segments, and enhancements to its core platform.
AI adoption accelerates: The rapid increase in usage of HubSpot's Copilot and Customer Agent tools was a major highlight, with Copilot users more than doubling quarter-over-quarter and Customer Agent now serving over 2,500 clients. These AI features are integrated to support both marketing and sales teams, and are credited with speeding up ticket resolution and improving customer outcomes.
Platform consolidation trend: Management noted that more customers are consolidating their tech stacks onto HubSpot's platform, reducing complexity and cost. This trend was particularly evident among Pro+ customers, with a growing proportion adopting four or more modules (hubs) and more new customers starting with the full platform.
Upmarket and enterprise traction: The company reported strong momentum in landing larger deals, supported by new enterprise-grade features such as journey orchestration, multi-account management, and enhanced security. These capabilities have helped HubSpot win business from larger organizations seeking unified solutions.
Credit-based AI monetization: HubSpot is expanding its credit-based pricing model to Customer Agent, giving customers a monthly allotment of credits included in their subscription and the option to purchase more as needed. This approach is designed to provide flexibility and predictability for customers, aligning spend with usage and value delivered.
Internal AI use for efficiency: Management shared that AI is being used internally to improve support, sales, and marketing productivity. For example, up to 41% of support tickets are now resolved using AI, and AI-driven prospecting booked nearly 11,000 meetings for the sales team in Q1, contributing to operational efficiency gains.
HubSpot's guidance emphasizes continued investment in AI capabilities, further adoption of its credit-based pricing model, and sustained customer acquisition across segments.
AI feature expansion: Management plans to further embed AI into every hub, with Customer Agent set to be available across all Pro and Enterprise customers. This expansion is expected to drive additional customer engagement and provide new avenues for monetization, though significant revenue impact is anticipated over a longer time horizon.
Platform and pricing model evolution: The shift to a seat-based and credit-based pricing structure is expected to support net revenue retention, as existing customers migrate and adopt more features. Management highlighted that these changes are designed to make adoption easier and better match customer needs, with seat upgrades and credit pack purchases contributing to predictable revenue streams.
Macroeconomic uncertainty: While HubSpot has not seen significant demand changes across industries or regions, management acknowledged a continued focus on value among customers and higher economic uncertainty. The company's broad customer base and recurring revenue model are cited as sources of resilience, but management remains cautious in its outlook given the external environment.
Over the coming quarters, the StockStory team will be monitoring (1) adoption rates of Customer Agent and other AI-driven features across various customer segments, (2) the impact of credit-based pricing on customer expansion and retention, and (3) the pace of migration to seat-based models. Continued progress in multi-agent orchestration and execution on product innovation will also be key indicators of HubSpot's ability to sustain growth.
HubSpot currently trades at a forward price-to-sales ratio of 10×. Should you double down or take your chips? The answer lies in our full research report (it's free).
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NEW YORK--(BUSINESS WIRE)--Sphere Entertainment Co. (NYSE: SPHR) ('Sphere Entertainment' or the 'Company') today reported financial results for the second quarter ended June 30, 2025. Second quarter highlights for the Company's Sphere segment included: In early June, The Sphere Experience featuring Postcard from Earth surpassed four million total tickets sold since opening in October 2023; Kenny Chesney – the venue's first country act – completed a fifteen-show run during May and June, which followed the continuation of residencies from the Eagles and Dead & Company earlier in the quarter; and Sphere hosted multiple corporate events, including Hewlett Packard Enterprise for the second consecutive year. For the three months ended June 30, 2025, the Company reported revenues of $282.7 million, an increase of $9.3 million, or 3%, as compared to the prior year quarter. 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Event-related revenues increased $26.7 million as compared to the prior year quarter, primarily due to an increase in the number of corporate events as well as nine additional concert residency shows held at Sphere in Las Vegas as compared to the prior year quarter. This increase was partially offset by the absence of one marquee sporting event held in the prior year quarter. Other revenues increased $4.8 million as compared to the prior year quarter, primarily due to the impact of revenues related to bringing the world's second Sphere to Abu Dhabi, United Arab Emirates. Revenues related to The Sphere Experience decreased $6.7 million as compared to the prior year quarter, primarily due to lower average per-show revenues, partially offset by an increase in the number of overall performances as compared to the prior year quarter. In the current year quarter, The Sphere Experience included 215 performances of Postcard from Earth and V-U2 An Immersive Concert Film as compared to 208 performances of Postcard from Earth in the prior year quarter. Revenues from sponsorship, signage, Exosphere advertising and suite license fees decreased $0.5 million as compared to the prior year quarter, primarily due to lower Exosphere advertising revenues, partially offset by an increase in sponsorship revenues and suite license fee revenues. For the three months ended June 30, 2025, the Sphere segment had direct operating expenses of $76.4 million, an increase of $8.5 million, or 12%, as compared to the prior year quarter. Event-related expenses increased $6.4 million, primarily due to an increase in the number of concert residency shows and corporate events as compared to the prior year quarter, partially offset by lower average per-show expenses for concerts. Expenses related to Holoplot increased $1.4 million, reflecting the impact of consolidating the business' results following its acquisition by the Company in April 2024. Expenses associated with The Sphere Experience increased $0.6 million as compared to the prior year quarter, primarily due to an increase in the number of overall performances. For the three months ended June 30, 2025, selling, general and administrative expenses of $96.4 million decreased $5.7 million, or 6%, as compared to the prior year quarter, primarily due to lower employee compensation and related benefits of $8.7 million and lower professional fees of $1.9 million, partially offset by other cost increases. 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For the three months ended June 30, 2025, direct operating expenses of $55.0 million decreased $26.7 million, or 33%, as compared to the prior year quarter, primarily due to lower rights fees expense of $25.6 million and lower other programming and production costs of $1.1 million. On June 27, 2025, MSG Networks completed the restructuring of its credit facilities, described below, which included amendments to its media rights agreements for certain professional sports teams. The decrease in rights fees expense primarily reflects reductions in media rights fees as a result of such amendments, including retroactive adjustments for the 2024-25 NBA and NHL seasons recorded during the current year quarter. For the three months ended June 30, 2025, selling, general and administrative expenses of $16.6 million increased $11.7 million as compared to the prior year quarter. The increase was primarily due to higher advertising and marketing costs of $6.0 million and higher professional fees of $5.5 million, mainly due to the absence of litigation-related insurance recoveries recognized in the prior year quarter. For the three months ended June 30, 2025, operating income increased by $0.1 million to $33.3 million as compared to the prior year quarter, primarily due to lower direct operating expenses, mostly offset by the decrease in revenues and higher selling, general and administrative expenses. Adjusted operating income increased by $5.4 million to $36.5 million as compared to the prior year quarter, primarily due to lower direct operating expenses, partially offset by the decrease in revenues and higher selling, general and administrative expenses. Other Matters On June 27, 2025, MSG Networks completed a restructuring of its credit facilities. The restructuring included, among other things: (i) MSG Networks' $804 million term loan being replaced with a new $210 million term loan facility; and (ii) MSG Networks making a cash payment of $80 million to the lenders upon closing, comprised of $65 million from MSG Networks and a $15 million capital contribution from the Company. The new term loan continues to be non-recourse to Sphere Entertainment Co. For the three months ended June 30, 2025, the Company recorded a gain on extinguishment of debt of $346.1 million, reflecting the net impact of the restructuring. In connection with the restructuring, MSG Networks entered into amendments to the local media rights agreements with the New York Knicks ('Knicks') and the New York Rangers ('Rangers'), which included: (i) 28% and 18% reductions in annual rights fees payable to the Knicks and the Rangers, respectively, effective January 1, 2025; (ii) an elimination of annual rights fee escalators; and (iii) a change to the contract expiration dates to the end of the 2028-29 seasons, subject to a right of first refusal in favor of MSG Networks. Concurrent with the amendments to the Knicks' and Rangers' local media rights agreements, MSG Networks also issued penny warrants to Madison Square Garden Sports Corp. exercisable for 19.9% of the equity interests in MSG Networks. MSG Networks also entered into amendments with certain other professional sports teams that provide for, among other matters, reductions in the annual rights fees payable to such teams. The terms and conditions of the restructuring and other related transactions are described more fully in the Company's Current Report on Form 8-K filed with the Securities and Exchange Commission on June 27, 2025. About Sphere Entertainment Co. Sphere Entertainment Co. is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue opened in Las Vegas in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at Non-GAAP Financial Measures We define adjusted operating income (loss), which is a non-GAAP financial measure, as operating income (loss) before (i) depreciation, amortization and impairments of property and equipment, goodwill and intangible assets, (ii) amortization for capitalized cloud computing arrangement costs, (iii) share-based compensation expense, (iv) restructuring charges or credits, (v) merger, debt work-out and acquisition-related costs, including merger-related litigation expenses, net of insurance recoveries, (vi) gains or losses on sales or dispositions of businesses and associated settlements, (vii) the impact of purchase accounting adjustments related to business acquisitions, and (viii) gains and losses related to the remeasurement of liabilities under the Company's Executive Deferred Compensation Plan. We believe that the exclusion of share-based compensation expense or benefit allows investors to better track the performance of our business without regard to the settlement of an obligation that is not expected to be made in cash. We eliminate merger, debt work-out and acquisition-related costs, including merger related litigation expenses, net of insurance recoveries, when applicable, because the Company does not consider such costs to be indicative of the ongoing operating performance of the Company as they result from an event that is of a non-recurring nature, thereby enhancing comparability. In addition, management believes that the exclusion of gains and losses related to the remeasurement of liabilities under the Company's Executive Deferred Compensation Plan, provides investors with a clearer picture of the Company's operating performance given that, in accordance with U.S. generally accepted accounting principles ('GAAP'), gains and losses related to the remeasurement of liabilities under the Company's Executive Deferred Compensation Plan are recognized in Operating income (loss) whereas gains and losses related to the remeasurement of the assets under the Company's Executive Deferred Compensation Plan, which are equal to and therefore fully offset the gains and losses related to the remeasurement of liabilities, are recognized in Other income (expense), net, which is not reflected in Operating income (loss). We believe adjusted operating income (loss) is an appropriate measure for evaluating the operating performance of our business segments and the Company on a consolidated basis. Adjusted operating income (loss) and similar measures with similar titles are common performance measures used by investors and analysts to analyze our performance. Internally, we use revenues and adjusted operating income (loss) as the most important indicators of our business performance, and evaluate management's effectiveness with specific reference to these indicators. Adjusted operating income (loss) should be viewed as a supplement to and not a substitute for operating income (loss), net income (loss), cash flows from operating activities, and other measures of performance and/or liquidity presented in accordance with GAAP. Since adjusted operating income (loss) is not a measure of performance calculated in accordance with GAAP, this measure may not be comparable to similar measures with similar titles used by other companies. For a reconciliation of operating income (loss) to adjusted operating income (loss), please see page 6 of this release. Forward-Looking Statements This press release may contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Investors are cautioned that any such forward-looking statements are not guarantees of future performance or results and involve risks and uncertainties, and that actual results, developments or events may differ materially from those in the forward-looking statements as a result of various factors, including financial community perceptions of the Company and its business, operations, financial condition and the industries in which it operates and the factors described in the Company's filings with the Securities and Exchange Commission, including the sections titled 'Risk Factors' and 'Management's Discussion and Analysis of Financial Condition and Results of Operations' contained therein. The Company disclaims any obligation to update any forward-looking statements contained herein. Conference Call Information: The conference call will be Webcast live today at 10:00 a.m. ET at Conference call dial-in number is 888-800-3155 / Conference ID Number 8089430 Conference call replay number is 800-770-2030 / Conference ID Number 8089430 until August 18, 2025 ADJUSTMENTS TO RECONCILE OPERATING INCOME (LOSS) TO ADJUSTED OPERATING INCOME (LOSS) (In thousands) (Unaudited) The following is a description of the adjustments to operating loss in arriving at adjusted operating income as described in this earnings release: Share-based compensation. This adjustment eliminates the compensation expense relating to restricted stock units, performance stock units and stock options granted under the Sphere Entertainment Employee Stock Plan, MSG Sports Employee Stock Plan, MSG Networks Employee Stock Plan, as amended and assumed by Sphere Entertainment, and Sphere Entertainment Non-Employee Director Plan. Depreciation and amortization. This adjustment eliminates depreciation and amortization of property and equipment and intangible assets. Restructuring charges. This adjustment eliminates costs related to termination benefits provided to employees as part of the Company's full-time workforce reductions. Impairment and other losses (gains), net. This adjustment eliminates non-cash impairment charges and the impact of gains or losses from the disposition of assets or businesses. Merger, debt work-out, and acquisition-related costs, including merger-related litigation expenses, net of insurance recoveries. This adjustment eliminates costs related to mergers, debt work-outs and acquisitions, including litigation expenses. Amortization for capitalized cloud computing arrangement costs. This adjustment eliminates amortization of capitalized cloud computing arrangement costs. Remeasurement of deferred compensation plan liabilities. This adjustment eliminates the impact of gains and losses related to the remeasurement of liabilities under the Company's executive deferred compensation plan. SEGMENT RESULTS (In thousands) (Unaudited) BUSINESS SEGMENT RESULTS Three Months Ended June 30, 2025 Sphere MSG Networks Total Revenues $ 175,587 $ 107,090 $ 282,677 Direct operating expenses (76,351 ) (54,967 ) (131,318 ) Selling, general and administrative expenses (96,389 ) (16,634 ) (113,023 ) Depreciation and amortization (81,707 ) (2,200 ) (83,907 ) Impairments and other losses, net (3,641 ) — (3,641 ) Restructuring charges (947 ) — (947 ) Operating (loss) income $ (83,448 ) $ 33,289 $ (50,159 ) Reconciliation to adjusted operating income: Share-based compensation 17,953 897 18,850 Depreciation and amortization 81,707 2,200 83,907 Restructuring charges 947 — 947 Impairments and other losses, net 3,641 — 3,641 Merger, debt work-out, and acquisition related costs, net of insurance recoveries 2,351 131 2,482 Amortization for capitalized cloud computing arrangement costs 1,579 — 1,579 Remeasurement of deferred compensation plan liabilities 219 — 219 Adjusted operating income $ 24,949 $ 36,517 $ 61,466 Three Months Ended June 30, 2024 Sphere MSG Networks Total Revenues $ 151,217 $ 122,178 $ 273,395 Direct operating expenses (67,870 ) (81,649 ) (149,519 ) Selling, general and administrative expenses (102,109 ) (4,931 ) (107,040 ) Depreciation and amortization (80,121 ) (2,216 ) (82,337 ) Impairments and other losses, net (5,735 ) — (5,735 ) Restructuring charges 88 (229 ) (141 ) Operating (loss) income $ (104,530 ) $ 33,153 $ (71,377 ) Reconciliation to adjusted operating (loss) income: Share-based compensation 12,337 984 13,321 Depreciation and amortization 80,121 2,216 82,337 Restructuring charges (88 ) 229 141 Impairments and other losses, net 5,735 — 5,735 Merger, debt work-out, and acquisition related costs, net of insurance recoveries 910 (5,473 ) (4,563 ) Amortization for capitalized cloud computing arrangement costs — 21 21 Remeasurement of deferred compensation plan liabilities 42 — 42 Adjusted operating (loss) income $ (5,473 ) $ 31,130 $ 25,657 Expand SEGMENT RESULTS (Continued) (In thousands) (Unaudited) Six Months Ended June 30, 2025 Sphere MSG Networks Total Revenues $ 333,132 $ 230,119 $ 563,251 Direct operating expenses (146,887 ) (142,754 ) (289,641 ) Selling, general and administrative expenses (192,793 ) (34,499 ) (227,292 ) Depreciation and amortization (163,712 ) (4,424 ) (168,136 ) Impairments and other losses, net (4,162 ) — (4,162 ) Restructuring charges (2,788 ) — (2,788 ) Operating (loss) income $ (177,210 ) $ 48,442 $ (128,768 ) Reconciliation to adjusted operating income: Share-based compensation 37,907 2,538 40,445 Depreciation and amortization 163,712 4,424 168,136 Restructuring charges 2,788 — 2,788 Impairments and other losses, net 4,162 — 4,162 Merger, debt work-out, and acquisition related costs, net of insurance recoveries 3,339 3,934 7,273 3,158 — 3,158 240 — 240 Adjusted operating income $ 38,096 $ 59,338 $ 97,434 Six Months Ended June 30, 2024 Sphere MSG Networks Total Revenues $ 321,581 $ 273,144 $ 594,725 Direct operating expenses (130,164 ) (173,395 ) (303,559 ) Selling, general and administrative expenses (211,085 ) (19,104 ) (230,189 ) Depreciation and amortization (157,827 ) (4,377 ) (162,204 ) Impairments and other losses, net (5,735 ) — (5,735 ) Restructuring charges (4,798 ) (10 ) (4,808 ) Operating (loss) income $ (188,028 ) $ 76,258 $ (111,770 ) Reconciliation to adjusted operating income: Share-based compensation 25,610 4,435 30,045 Depreciation and amortization 157,827 4,377 162,204 Restructuring charges 4,798 10 4,808 Impairments and other losses, net 5,735 — 5,735 Merger, debt work-out, and acquisition related costs, net of insurance recoveries 1,326 (5,381 ) (4,055 ) Amortization for capitalized cloud computing costs — 43 43 Remeasurement of deferred compensation plan liabilities 168 — 168 Adjusted operating income $ 7,436 $ 79,742 $ 87,178 Expand CONDENSED CONSOLIDATED BALANCE SHEETS (In thousands, except per share data) (Unaudited) As of June 30, December 31, 2025 2024 ASSETS Current Assets: Cash, cash equivalents, and restricted cash $ 368,927 $ 515,633 Accounts receivable, net 151,224 154,624 Related party receivables, current 10,957 25,729 Prepaid expenses and other current assets 64,317 65,007 Total current assets 595,425 760,993 Non-Current Assets: Investments 41,311 40,396 Property and equipment, net 2,851,978 3,035,730 Right-of-use lease assets 88,765 93,920 Goodwill 410,172 410,172 Intangible assets, net 25,129 28,383 Other non-current assets 186,281 145,706 Total assets $ 4,199,061 $ 4,515,300 LIABILITIES AND EQUITY Current Liabilities: Accounts payable $ 14,775 $ 33,606 Accrued expenses and other current liabilities 346,925 388,370 Related party payables, current 5,758 9,504 Current portion of long-term debt, net 58,799 829,125 Operating lease liabilities, current 17,455 19,268 Deferred revenue 83,227 91,794 Total current liabilities 526,939 1,371,667 Non-Current Liabilities: Long-term debt, net 830,535 524,010 Operating lease liabilities, non-current 111,823 116,668 Deferred tax liabilities, net 250,579 148,870 Other non-current liabilities 165,498 152,666 Total liabilities 1,885,374 2,313,881 Commitments and contingencies Equity: Class A Common Stock (1) 291 290 Class B Common Stock (2) 69 69 Additional paid-in capital 2,463,345 2,428,414 Accumulated deficit (149,984 ) (219,846 ) Accumulated other comprehensive loss (34 ) (7,508 ) Total stockholders' equity 2,313,687 2,201,419 Total liabilities and equity $ 4,199,061 $ 4,515,300 _________________ (1) Class A Common Stock, $0.01 par value per share, 120,000 shares authorized; 29,133 and 28,960 shares issued and outstanding as of June 30, 2025 and December 31, 2024, respectively. (2) Class B Common Stock, $0.01 par value per share, 30,000 shares authorized; 6,867 shares issued and outstanding as of June 30, 2025 and December 31, 2024. Expand SELECTED CASH FLOW INFORMATION (In thousands) (Unaudited) Six Months Ended June 30, 2025 2024 Net cash (used in) provided by operating activities $ (52,711 ) $ 28,570 Net cash provided by (used in) investing activities 16,441 (46,156 ) Net cash used in financing activities (111,059 ) (36,242 ) Effect of exchange rates on cash, cash equivalents, and restricted cash 623 (776 ) Net decrease in cash, cash equivalents, and restricted cash $ (146,706 ) $ (54,604 ) Cash, cash equivalents, and restricted cash at beginning of period 515,633 627,827 Cash, cash equivalents, and restricted cash at end of period $ 368,927 $ 573,223 Expand

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