Over 35,000 new companies join Dubai Chamber of Commerce in H1 2025
The value of members' exports and re-exports reached Dhs171.9 billion during H1 2025, representing an 18 percent increase compared to the same period last year.
The chamber also issued 409,083 Certificates of Origin, up 10 percent from H1 2024, and issued and received 2,961 ATA Carnets for goods valued at around Dhs1.94 billion.
Eng. Sultan Bin Saeed Al Mansoori, Chairman of Dubai Chambers, commented, 'Guided by the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, the emirate continues to strengthen its position as a leading global centre for trade and investment. Dubai's integrated business ecosystem plays a pivotal role in reinforcing investor confidence in the positive outlook of the national economy.'
He added, 'We are committed to empowering the local business community by shaping a regulatory and legislative environment that fosters growth, creates opportunities, and supports the development of priority sectors. The chamber will continue to strengthen its efforts to enhance public-private partnerships, which form a key pillar in achieving the goals of the D33 Agenda.'
The chamber successfully supported the expansion of 60 local companies into new global markets during H1 2025, achieving 76 percent growth compared to 34 companies supported during the same period in 2024.
As part of its 'New Horizons' initiative, which enables Dubai-based companies to join targeted trade missions and explore opportunities in global markets, the chamber organised two missions to Southeast Asia and Africa.
Encompassing visits to Thailand, the Philippines, Angola, and Mozambique, these resulted in 1,076 B2B meetings between Dubai companies and their counterparts in the four markets.
During H1 2025, the chamber reviewed 27 laws and draft laws in collaboration with Business Groups. The private sector's recommendations achieved a 60 per cent adoption rate, up from 46 per cent in H1 2024. It also arranged 98 meetings with Business Groups and Business Councils, representing YoY growth of 104 per cent.
In addition, the chamber established five new Business Councils during the first half of the year, representing the interests of investors from Brazil, Slovakia, Peru, Indonesia, and Hungary.
The chamber also organised 19 legal events attended by 1,414 participants from the business community. These included a series of seminars and workshops highlighting the latest developments in the legislative landscape.
The chamber received a total of 94 mediation cases during H1, representing YoY growth of 19 percent. The combined value of these cases exceeded Dhs213.5 million.
The Dubai Centre for Family Businesses, which operates under the umbrella of Dubai Chambers, continued its mission to ensure the sustainability and growth of family enterprises.
In partnership with Dubai's Department of Economy and Tourism, the centre released 'Family Businesses in the Emirate of Dubai: A Guidebook,' an informative guide outlining best practices for preserving family wealth and ensuring long-term continuity and growth.
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Its pre-built APIs include net promote score (NPS), customer effort score (CES), and customer satisfaction (CSAT) surveys, allowing marketers to strengthen their customer loyalty strategy. VISIT WEBSITE Medallia is a comprehensive platform, enabling marketers to capture feedback from all customer touch points. Some of its popular feedback management software capabilities include Sense360 for analysing consumer spending, Medallia Video to automatically extract meaningful insights from customer's feedbacks and Agile Research for creating branded surveys in real-time. VISIT WEBSITE Zeotap lets brands integrate, unify, segment and orchestrate customer data, fostering a cookieless future. It offers a 'Non-Customer Entity Data' feature that helps marketers to integrate both customer and non-customer entity data. VISIT WEBSITE Twilio provides, Twilio Segment, an AI-powered CDP, enabling marketers to streamline their personalised customer engagement journeys. It brings together clean, consented customer data for real-time insights with 450+ pre-built connectors. VISIT WEBSITE Syntasa provides data-ready CDP capabilities, equipping marketers with essential tools to prepare their customer data. It offers real-time sentiment analytics capabilities, helping enterprises derive behavioural insights from unified user profiles to foster hyper-personalised experiences. VISIT WEBSITE SAP is a company-wide customer data management platform, helping marketers improve engagement, conversion, and retention. It offers a genAI-powered data model, enabling enterprises to unify their B2B and B2C customers' profiles to reach their personalisation goals. VISIT WEBSITE Oracle is a global database management company, providing CDP solutions, under its flagship product: Oracle Unity. Its AI-powered models enable marketers to create hyper-personsalised campaigns with predictive insights by streamlining real-time customer data from heterogeneous sources. VISIT WEBSITE Growthloop is a composable CDP platform, allowing marketing and sales team to action their data at scale. It offers GrowthLoop Audience Builder, enabling marketers to initiate their lead generation functions. VISIT WEBSITE Adobe Experience Cloud offers a real-time CDP, letting users create high-value audience segments for B2C and B2B use cases across their marketing funnel. It follows a cookieless marketing approach to automatically unify customer data across various online and offline channels in real-time. VISIT WEBSITE ActionIQ is a composable CDP platform that offers audience segmentation, acquisition marketing, and Customer 360 capabilities. It integrates analytical tools, enabling marketers to collect and analyse their first-party customer data at scale. VISIT WEBSITE Zoho CRM leverages automation and comprehensive analytics to empower any sales team, fostering stronger customer loyalty. Ideal for both small businesses and enterprises, this software enables enhanced productivity and tailored solutions through predictive intelligence. VISIT WEBSITE Zendesk offers Zendesk Sell, an easy-to-deploy CRM platform that is simple to deploy and navigate, catering to businesses of any scale. Its mobile-friendly Sell app has the functionalities of geolocation, helping sales and marketing teams. Offering an all-in-one CRM platform, organisations can implement use cases like prospecting, engagement, lead generation and communication capabilities. VISIT WEBSITE SugarCRM is a global CRM software provider, helping marketing, sales, and service teams improve efficiency through automation, data, and intelligence in near real-time. It offers Sugar Market, an all-in-one marketing automation platform that helps marketers to automate their campaign with higher ROI. VISIT WEBSITE Salesforce is a one-stop sales and support CRM software that regularly updates customer records, tracks emails and calls, and creates organised support processes for quicker customer responses. Its simple and scalable infrastructure is ideal for businesses of all sizes. VISIT WEBSITE Pipedrive stands out with its emphasis on automation, tailorability, and seamless integration. Purposefully built to enhance the efficiency and productivity of sales professionals, this CRM solution has an intuitive setup and robust capabilities. It facilitates lead generation, comprehensive sales analytics, and seamless business expansion. VISIT WEBSITE Oracle NetSuite CRM, a component of Oracle's business software suite, is for all midsize and booming businesses that want a comprehensive, integrated CRM solution with ERP capabilities. Using it, customers and partners can directly interact with the platform, freeing the additional work load for their sales team. VISIT WEBSITE Microsoft Dynamics 365 Sales represents a robust cloud-based CRM solution brimming with features such as pipeline assessment, relationship analytics, and conversational intelligence. It utilises AI-powered insights to provide actionable intelligence via predictive analytics, lead scoring and sentiment analysis. VISIT WEBSITE Less Annoying is a CRM software that utilises a straightforward search feature within its contact management system, making it easy to track contacts. It is ideal for small-sized businesses and offers a highly intuitive and user-friendly interface. VISIT WEBSITE Insightly offers CRM software solutions for enterprises looking to understand their audience data across various marketing functions. It integrates seamlessly with third-party apps, streamlining workflow automation, including bulk emailing and report generation. VISIT WEBSITE HubSpot's sleek dashboard with consolidated CRM tools simplify complex customer data, further transforming it into meaningful insights. Complementing typical CRM functionalities, HubSpot provides tailored options, including conversation intelligence and email monitoring. VISIT WEBSITE Apptivo delivers adaptable and web-based CRM solutions, enabling marketing and sales teams to streamline all customer service requirements across various devices and browsers. Despite its focused feature set, it encompasses over 65 interconnected applications alongside a robust sales pipeline management tool, ensuring efficient tracking of potential leads without any downtime. VISIT WEBSITE Sitecore offers composable cloud solutions with its flagship products, Sitecore Experience Platform(XP) and Sitecore Experience Manager (XM). They help marketers to overcome scalability challenges. Some of its features include intuitive visual editing, headless delivery, marketing automation, scalable personalisation, data and machine learning capabilities. VISIT WEBSITE Salesforce Experience Cloud is a platform that helps enterprises link clients, partners, and employees to securely exchange information and documents. Built on its Customer 360 platform, Salesforce's DXP ensures seamless integration with any solution in the Salesforce ecosystem. VISIT WEBSITE Oracle Cloud offers a comprehensive suite of platform-based marketing automation solutions for personalised B2B and B2C automation campaigns. Some of its featured products are Eloqua Marketing Automation, CrowdTwist Loyalty and Engagement, and Unity Customer Data Platform. VISIT WEBSITE Optimizely is a digital experience platform (DXP) provider that offers Optimizely One, an easy-to-use and fully integrated suite. It provides a single, unified workflow with thoughtfully embedded AI and machine-learning algorithms, accelerating work across the entire marketing lifecycle. VISIT WEBSITE OpenText offers a cloud-native, scalable platform for enterprises to streamline their marketing functions. It provides fully composable content management, digital asset management, creative workflows, personalisation, targeting and customer data technologies in one place, ensuring a holistic approach to B2B, B2E and B2C experiences. VISIT WEBSITE Neptune DXP is a PaaS(Platform-as-a-Service) provider, helping marketing teams build custom apps based on modular, reusable application building blocks. The company offers flexible environments to businesses across different verticals, further providing personalised digital solutions at scale. VISIT WEBSITE Magnolia is a composable DXP that comes with no-code connector packs and low-code micro-frameworks for third-party integrations. It also offers an open-source version alongside its commercial plans enabling enterprises to build tailored use cases. VISIT WEBSITE Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market. VISIT WEBSITE Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle. VISIT WEBSITE HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals. VISIT WEBSITE Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales. VISIT WEBSITE Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics. VISIT WEBSITE Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage. VISIT WEBSITE Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio. VISIT WEBSITE
Web Release
a day ago
- Web Release
Dubai Chamber of Commerce supports expansion of logistics company Al Sharqi Shipping into Kenya and Uganda
Dubai Chamber of Commerce, one of the three chambers operating under the umbrella of Dubai Chambers, has supported the expansion of Al Sharqi Shipping, a Dubai-based logistics company, into the Kenyan and Ugandan markets. The chamber's office in Kenya played a vital role in enabling Al Sharqi Shipping to establish its operations in both countries. The office provided valuable market insights, facilitated local partnerships, and offered strategic advice on navigating regulatory environments and fulfilling legal and administrative requirements. Salem Al Shamsi, Vice President of International Relations at Dubai Chambers, commented: 'We are committed to enabling local companies to expand globally by strengthening their ties with promising international markets and strategic partners. This supports sustainable business growth and underlines our continued commitment to strengthening the competitiveness of Dubai's private sector, enabling it to capitalise on high-potential opportunities both locally and internationally.' Kashif Rafiq, CEO of Al Sharqi Shipping and Board Member of Al Sharqi Holding, said: 'Al Sharqi Shipping has been connecting businesses with trade through logistics and freight solutions since 1989. With the UAE-Kenya Comprehensive Economic Partnership Agreement (CEPA) and the Dubai Chamber of Commerce's efforts to support international business growth, we are working to expand our presence in East Africa—strengthening regional ties and contributing to Dubai's wider trade aspirations.' Al Sharqi Shipping offers supply chain management, freight forwarding, and cargo consolidation services. By establishing offices in Kenya and Uganda, the company aims to expand the reach of its products and solutions across African markets, from customs clearance to investing in local trucking infrastructure. The move forms part of the company's broader strategy to diversify and grow its presence in key emerging markets. Dubai Chamber of Commerce plays a vital role in supporting Dubai-based companies to expand and grow in promising global markets. The chamber offers in-depth market and sectoral intelligence, practical guidance on doing business, and support in navigating local regulations. It also facilitates connections with strategic partners, identifies growth opportunities, and organises targeted trade missions to help businesses forge valuable partnerships in key international markets.
