All hands on deck: SASSA accelerates August grant review process
SASSA CEO Themba Matlou has called for a collective, hands-on approach to ensure that no beneficiary is left unattended or forced to return multiple times due to service delays.
'We are intent on helping all our clients have their grants reviewed as seamlessly as possible. No one should leave our offices unassisted or burdened with unnecessary back and forth,' said Matlou.
ALSO READ: Grant payments to continue during SASSA review process, agency confirms
To strengthen frontline capacity, SASSA has urged its executive and senior management teams to be present at local offices, personally engaging with beneficiaries and addressing concerns — particularly around the fourth payment date — with professionalism and urgency.
The agency acknowledged recent operational challenges caused by increased demand and foot traffic at service points but said steps are being taken to improve capacity and efficiency ahead of the review window.
Grant payments are scheduled from August 5 to 7.
'While the majority of payments will proceed without any hindrance, we want to ensure there is no room for delays at the expense of vulnerable individuals,' Matlou said.
ALSO READ: SASSA empowers women with leadership training
He also stressed the importance of the review process as a safeguard for public funds, preventing fraud and ensuring that only qualifying individuals continue to receive support.
'Grant reviews are the best tool to protect the government fiscus while maintaining the integrity of our system,' Matlou added.
SASSA has urged affected beneficiaries not to panic, but to respond to the review request and ensure their personal information is up to date.
What to bring to your local SASSA office:
Beneficiaries are advised to bring the following documents:
• Valid South African ID (13-digit barcoded green ID book or smart ID card)
• Proof of income (such as a payslip, pension slip, or affidavit if unemployed or retrenched)
• Bank statements (latest three months for all active bank accounts)
• Proof of residence (utility bill or letter from a local authority)
• Marriage certificate or divorce decree (if applicable)
• Death certificate (where applicable)
• Supporting documents related to the grant type (for example, a child's birth certificate or proof of school attendance for foster care grants)
For more information, visit www.sassa.gov.za, call the toll-free helpline at 0800 60 1011, or email [email protected].
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
eNCA
an hour ago
- eNCA
Tackling 2026 poll strategy, economic challenges
JOHANNESBURG - The ANC National Executive Committee is meeting in Johannesburg until Monday. The four-day meeting of the party's highest decision-making body is the first in four months. On the agenda is the 2026 local government election strategy and economic resilience. It comes as US President Donald Trump's 30 percent tariffs on South African goods comes into effect.
eNCA
an hour ago
- eNCA
eNCA leads the conversation with The Brief, in strategic partnership with Sunday Times
JOHANNESBURG – South Africa's leading independent news authority, eNCA, is proud to announce the launch of The Brief, premiering this Sunday at 8:30AM on eNCA (DStv Channel 403) a premium, fast-paced current affairs programme that brings together eNCA's broadcast power and the Sunday Times' editorial insight to deliver a bold new benchmark for Sunday morning journalism. "At eNCA, we pride ourselves on being the country's most trusted source for independent, impactful news," says Norman Munzhelele, Managing Director of eNCA."With The Brief, we are elevating Sunday viewing by combining our broadcast excellence with the Sunday Times' sharp editorial lens. It's a natural evolution in our mission to inform, engage, and lead." "We are proud to bring the excellence of South Africa's most influential Sunday read onto your screens," says Nwabisa Makunga, Managing Director News & Media, Arena Holdings. "This groundbreaking partnership with eNCA marks a significant step in our multi-platform strategy. It demonstrates our commitment to broaden our journalistic offering and to extend our trusted investigative voice." Designed for appointment viewing, The Brief blends real-time relevance with long-view insight. Each episode opens with rapid headline analysis – complete with live audience polling – before transitioning into deeper panel discussions between eNCA anchors and Sunday Times editors. The programme concludes with forward-looking perspectives and a weekly spotlight on high-impact South African stories. The collaboration amplifies eNCA's current affairs momentum, following its 2024 SAFTA win for Checkpoint as Best Current Affairs Programme – reinforcing the channel's leadership in investigative and analytical journalism. Together, the brands deliver more than 130 years of journalism expertise, eNCA's 17-year track record of credible, independent news coverage and the Sunday Times' 119-year legacy of holding power to account. The Brief also lives far beyond the television screen. Full episodes will be available on eNCA's YouTube channel, while highlight clips are tailored for social platforms. Viewers can engage with embedded content on TimesLIVE, and podcast versions will be available across major audio streaming services – creating one of the most dynamic and far-reaching news ecosystems in the country. In an era where trust, transparency, and truth matter more than ever, The Brief sets a new standard for South African journalism – powered by eNCA's commitment to lead.
The Citizen
2 hours ago
- The Citizen
Ramokgopa dismisses claims US tariffs target BEE policy but admits it needs ‘tweaking'
Electricity minister said 'South Africa is not being targeted and isolated as a country'. Electricity and Energy Minister Kgosientsho Ramokgopa has denied allegations that the United States (US) imposed a 30% tariff on South Africa due to its broad-based black economic empowerment (B-BBEE) policy. The tariffs on South African goods are set to take effect on 7 August, after the South African government failed to secure a trade agreement with the US ahead of President Donald Trump's deadline. In response, the government is preparing a support package for companies expected to be affected by the 30% tariffs. Experts have warned that the automotive industry, as well as citrus farmers, will be the hardest hit by the US tariffs. ANC NEC meeting focuses on economy, US tariffs On Friday, the ANC's national executive committee (NEC) commenced its much anticipated four-day meeting at the Lakewood Conference Centre in Ormonde, south of Johannesburg. The committee last met in February. Key issues on the agenda include the state of the economy, the functioning of the government of national unity (GNU), and preparations for the 2026 local government elections. The NEC is also set to receive reports from both the national working committee (NWC) and the integrity commission. The ANC's economic transformation committee (ETC) held a media briefing on Saturday to update the public on discussions thus far. ALSO READ: US tariff of 30%: Rand weakest in 3 months, thousands of jobs in danger Ramokgopa said there had been a focused discussion on the US tariffs, describing it as 'spirited and robust'. Given that the US remains South Africa's second-largest trading partner, Ramokgopa stressed the importance of maintaining the relationship. 'It has got huge economic implications to South Africa and the most direct is in relation the number of jobs that potentially could be lost as a result of these tariffs,' the ANC NEC member said. He said negotiations between South Africa and the US were ongoing, expressing hope that both countries would be able to 'find each other'. Ramokgopa highlighted the tariffs had accelerated South Africa's efforts to diversify its trade markets. Watch the briefing below: ANC defends B-BBEE Ramokgopa rejected suggestions that the US tariffs were a reaction to domestic policies such as B-BBEE or the Expropriation Act. 'South Africa is not being targeted and isolated as a country; there's over 90 countries that are subjected to these tariffs and some of them are historic.' The minister also emphasised that B-BBEE remains a core government policy, though he acknowledged it might require 'some degree of tweaking'. 'As is the case with any other policy, there are moments of reflecting on the efficacy of that policy and how we are discharging that policy. 'It remains a central pillar of our request to ensure that we fundamentally alter the economic relations of society. READ MORE: 'Is it greed or jealousy?': Ramaphosa fires back at critics of BEE, Transformation Fund 'It's a major part of that work, but we do accept that there is a case for us to rethink how it's going to be implemented going into the future, but we are not about to abandon it.' Ramokgopa added that B-BBEE has often been misinterpreted, which has led to exploitation. 'It's important that we are able to distinguish a criminal enterprise that abuses what we mean by black economic empowerment and the honest intentions of how we want to incorporate the participation of local communities.' Furthermore, he made it clear that economic growth and the implementation of B-BBEE were not mutually exclusive. 'You can achieve both.' ALSO READ: Government is failing to comply with its own B-B-BBEE policies Reserve Bank's 3% inflation target Ramokgopa also weighed in on the recent announcement by South African Reserve Bank (Sarb) Governor Lesetja Kganyago regarding a proposed inflation target of 3%. The proposal, made public on Thursday, drew swift criticism from Finance Minister Enoch Godongwana the following day. The finance ministry criticised Sarb for making what it described as 'unilateral announcements that pre-empt legitimate policy deliberation'. The ministry clarified that there had been no official change to the inflation target and that such decisions would not be made during the upcoming medium-term budget policy statement (MTBPS). The Ministry emphasised the need for broad consultation involving the National Treasury, Cabinet, the Reserve Bank and others. Minister of Finance, Mr Enoch Godongwana's Statement on Inflation Targeting.#NationalTreasury — National Treasury RSA (@Treasury_RSA) August 1, 2025 On Saturday, Ramokgopa reiterated that the current inflation targeting policy – within a range of 3% to 6% – remains in place. 'What the Reserve Bank has been doing historically since the introduction of the tariff ban was to pursue a mid-point of 4.5%,' he said. While acknowledging Kganyago's suggestion to shift the inflation target ceiling closer to 3%, Ramokgopa said the ANC welcomes the debate. 'I must say we did not have sufficient time to conclude on that because it's something that has become topical and the ETC never had an opportunity to discuss that in its completeness,' he said. He confirmed that the NEC has tasked the ETC with conducting a more in-depth discussion and formulating a recommendation. 'The NEC has assigned the ETC to have a much deeper conversation and provide guidance on how best we can respond to these proposals. Ultimately, it will the minister of finance, comrade Enoch, who will make that determination.' NOW READ: Reserve Bank cuts repo rate despite US Fed decision
