Is Google's AI revolution a threat to website traffic for digital publishers? Here are strategies to stay ahead
:
Google is pushing back against recent reports that its AI-powered search features are hurting website traffic, as per a report. The tech giant published a blog post on Wednesday, which was written by VP and Head of Google Search
Liz Reid
, that said click volume across the platform has remained 'relatively stable' compared with the same time last year, though some types of websites are seeing gains while others are seeing declines.
Is Google's AI Overviews Causing a Drop in Website Traffic?
Reid's comments come just weeks after a
Pew Research report
suggested that users are 'less likely' to click on links when presented with
Google's AI-generated summaries
, known as
AI Overviews
, which appear at the top of search results, as reported by The Verge. Google disputes those findings, arguing that many third-party studies rely on 'flawed methodologies,' according to the report.
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News Outlets and Media Feel the Pressure From Google Search Changes
The findings matter because changes to Google Search have already sent ripples through the
digital media industry
, as per the Verge report. A Wall Street Journal report detailed how outlets like Business Insider, The Washington Post, and HuffPost have seen
traffic declines
following the rise of AI features such as
ChatGPT, Gemini, and Copilot,
which has forced some media organisations to reduce staff, as per the report. Independent websites have also struggled to maintain visibility in search results due to Google's algorithms, according to The Verge report.
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Traffic Shifts: Who's Gaining and Who's Losing
According to Reid, AI is changing how users search, but not necessarily reducing engagement, reported The Verge. She pointed out that there are 'decreased traffic to some sites and increased traffic to others,' while "websites with forums, videos, podcasts, and authentic voices benefitting the most," as per the report.
As per The Verge report, users are also more likely to visit websites that contain in-depth reviews, original posts, or thoughtful analyses.
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Valuable Clicks: Why AI Responses Still Drive Engagement
Reid highlighted that, 'We continue to send billions of clicks to websites every day and believe that Search's value exchange with the web remains strong,' as quoted in The Verge report.
Reid also noted that while some users might not click on citations in AI Overviews, those who do tend to spend more time on the site exploring a topic in depth, according to the report. She explained that, 'An AI response might provide the lay of the land, but people click to dive deeper and learn more, and when they do, these clicks are more valuable,' as quoted by The Verge.
AI Mode Launch: Changing How We Search
The tech giant's comments come as Google rolled out AI Mode to all users in the United States, a feature that functions like a chatbot within search, according to the report. Despite concerns from digital publishers, Google is pressing ahead, testing new AI-curated search results pages that aim to reshape how people discover information online, as per The Verge report.
FAQs
What are AI Overviews in Google?
AI Overviews are AI-generated summaries that appear at the top of search results to provide quick insights.
How has AI affected news outlets?
Some media organizations like Business Insider, The Washington Post, and HuffPost have seen declines in traffic, partly due to AI-driven changes in search, as per The Verge report.
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