logo
Why are electricity prices going up in Guernsey?

Why are electricity prices going up in Guernsey?

BBC News14-06-2025
The price of electricity in Guernsey is going up with tariffs rising next month. As prices in the UK are dropping, what is behind the increase in the island?
The BBC used information from Guernsey Electricity Ltd's (GEL) tariff calculator and data from Uswitch to estimate annual costs for low-usage and high-usage households in different regions of England, Scotland and Wales.Using the analysis, a typical low-usage household in Guernsey would spend £637 a year on electricity from July. Depending on the region, in Britain they could expect to save between £7 and £123 a year - between 1% and 19% less than Guernsey.
However, heavy electricity users are better off in Guernsey, with a high-usage household to spend on average £1,503 a year from July. The analysis showed British households could expect to spend between £42 and £244 more a year - up to 16% more.GEL said direct comparisons between the UK and Guernsey were "challenging due to the different tariff structures and pricing models" as well as "the relative economies of scale".Note: The figures do not include special tariffs, such as those for heat pumps or selling renewable energy back to the grid. Low-usage household calculations were based on 1,408 units a year and high-usage based on 5,517 units. Figures include discounts for paying with Direct Debit in UK and Standing Order in Guernsey.
Why are prices rising in Guernsey?
Guernsey's electricity prices stayed the same from 2012 to 2019, but have since risen significantly.These price rises mean the average Guernsey household will spend between 47% and 117% more on electricity from July compared with 2021.Unlike electricity companies in the UK, GEL is responsible for all aspects of electricity on the island, including generating or importing it, distributing it and billing customers.Most of Guernsey's electricity - about 90% - comes from France through a subsea cable to Jersey, supplying the island with low-carbon energy.However, the island also has 10 generators at its Vale power station, using a combination of natural gas, diesel and oil.The price of electricity was kept "artificially low" through most of the 2010s, according to GEL chief executive Alan Bates.This was good news for consumers at the time as they paid less than they would have in the UK.
However, the company said this led to underinvestment in its infrastructure, which is one of the reasons it is having to raise prices now - to play catch up.GEL also agreed a fixed price for the electricity it buys from France with EDF, France's government-owned power company.The firm said this protected the island against fluctuations in oil and gas prices caused by factors like the Ukraine war.With that agreement ending, it means the company will need to pay more and it is passing that cost on to consumers, with the latest rise being 8%.Other factors such as increased borrowing costs and decarbonisation plans were also playing a part, said GEL.GEL said islanders could save money by switching to its "unique Super Economy 12 tariff" - which could save a typical user £270 a year.The company also offers a 2% discount for customers paying by standing order, it said.
Alexandra Gelder, a medical secretary from Castel, said her family paid nearly £200 a month for electricity despite being "barely home" and she was "petrified" about paying her bills next month.Ms Gelder, who has Raynaud's Syndrome, a condition which can cause the fingers and toes to go numb in cold temperatures, said she could not afford to heat her States home any more.She said conditions were "not so bad" in the summer but "winter is awful"."I love this island, it is beautiful - but to afford to live here sucks," she said.
Citizens Advice Guernsey said it had not yet observed an increase in islanders asking for help about electricity bills but it was bracing an increased number of calls when tariffs rise."We strongly encourage anyone concerned about these changes to reach out for advice as early as possible," a spokesperson said.GEL said it had bought wholesale electricity at a fixed price since 2017, which shielded islanders from "the significant price rises seen in the UK" and had saved customers "more than £70m"."To understand the exact impact of upcoming tariff changes on individual bills, we recommend customers use our online tariff calculator," it said.
What are standing charges and how have they changed?
Standing charges are a fixed daily fee to cover the costs of connecting to gas and electricity supplies.GEL's standing charge rose more than 380% between 2021 and July 2025 - from just under £18 to £86.75 a quarter.From July the standing charge is set to go from £68.25 to £86.75.Before 2022 GEL said 96% of its income came from charging people for using electricity - the unit charge.However, the increasing use of renewable energy by households, such as solar panels, meant the amount of money the company made would drop.A GEL spokesperson said the company planned to review how it charged for electricity to make it sustainable, including for customers "who place a lower strain on the island's electricity network".
However, the spokesperson said more modern electricity meters would need to be installed before changes could be implemented.They said "there will not be further large standing charge increases" until the review had been completed.GEL said its tariffs "ensure a secure electricity supply for islanders, with minimal interruptions". "Guernsey performs well compared to other jurisdictions on the average number of minutes lost per customer per year through faults and cable damage, with 99.9% availability of supply maintained across the year," the company said.
Visualisations by Georgina Barnes and the BBC Shared Data Unit
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

HMRC uses AI to spy on social media posts
HMRC uses AI to spy on social media posts

Telegraph

time36 minutes ago

  • Telegraph

HMRC uses AI to spy on social media posts

HMRC has admitted for the first time that it uses artificial intelligence (AI) to spy on taxpayers' social media posts. The tax authority examines workers' financial records, spending habits and tax returns to look for evidence of cheating – as well as posts on the internet. Social media posts about a large purchase or expensive holiday could trigger a red flag if the user seems to be spending beyond their means. A spokesman insisted the tools were only deployed for social media monitoring in criminal investigations with 'robust safeguards in place'. It is understood this has been the case for a number of years, and that all uses of the controversial technology by the tax office are within the law. However, advances in AI are likely to raise concerns about whether HMRC could in future deploy the technology more widely. Bob Blackman, a senior Conservative MP, said: 'If they suddenly start taking legal action against individuals based on that, it seems draconian and very challenging – to put it mildly. 'You've got to have a check and balance. The risk is that AI gets it wrong and someone is pilloried – it seems a bit strange if they start doing that with AI. Without a human check, you can see there's going to be a problem.' The tools used to examine social media in criminal cases exist alongside Connect, a separate IT system used by HMRC to examine financial data for routine tax investigation. The Connect system was first developed over a decade ago, but is thought to be increasingly important as HMRC tries to save money by relying less on human beings to carry out its investigations. It uses billions of data points – including information to spot signs of tax evasion. Rachel Reeves is hoping to make up £7bn of the £47bn 'tax gap' by identifying those who have not paid enough into the national purse. Improvements to the AI software could hold the key to achieving this, after officials last month unveiled plans envisioning its use in 'everyday' tax processes at HMRC. In a 63-page document, HMRC said its staff will use AI to identify suspected tax evaders and send out 'automated nudges' asking them to pay what they owe. The report suggests use of AI within HMRC will become increasingly widespread, with staff currently using chatbots to summarise calls with customers and perform basic administrative tasks. Risks of 'Horizon Post Office-type scandal' The groundwork for the embrace of AI technology appears to have been laid in May, when Labour changed the department's privacy policy. A statement that appears to have been removed said: 'HMRC's use of AI does not replace human judgement when collecting taxes or determining benefits, and our customer services processes always involve human agents.' It now states: 'Where the use of AI could impact customer outcomes, HMRC makes sure that the results are explainable, there is human involvement [and] we are compliant with our data protection, security, and ethical standards.' Senior MPs raised concerns that troves of personal data could be used to make important tax decisions without human judgement – possibly leading to errors. Sir John Hayes, a former security minister and chairman of the Common Sense Group of Tory MPs, said: 'Where confidential or sensitive material is concerned, people need to be assured that human beings with experience, common sense and judgement are making decisions. 'Automated processes remove human interactions. I would be very concerned that we will end up with a Horizon Post Office-type scandal.' Sir John, who has raised questions in Parliament about the use of AI by the HMRC, added: 'The idea that a machine must always be right is what led to the Post Office scandal. I am a huge AI sceptic.' Tax investigators already using AI Fears were raised that AI has already been handed key decision-making powers over people's tax affairs after a legal battle led to the tax office being ordered last week to reveal its use of the software. It came after tax advisors complained AI was used by HMRC when processing applications for tax reliefs that are available to certain businesses. Tom Elsbury, a tax expert, sent a Freedom of Information request in December 2023 to the tax office after he and colleagues concluded AI was used when assessing applications for tax credits by companies conducting research and development activities. HMRC refused to fulfil the request, and the decision was upheld by the information watchdog, but a First-tier Tribunal ruled on Friday that the Government must reveal whether it used AI by September 18. Ministers have insisted that there is always a human 'in the loop' when AI is used for decision-making in Whitehall, while HMRC stated humans will always have the 'final say' in matters that affect people. A similar project to expand AI uses is also being undertaken by the Department for Work and Pensions. It recently took part in a trial that saw 20,000 civil servants use AI technology for three months to draft documents and summarise meetings. A HMRC insider told The Telegraph that officials had asked a dozen tech companies to come up with ways AI could be used to tackle Britain's £46.8bn unpaid tax bill – which is thought to be mostly hidden in offshore bank accounts. AI 'assistants' Government sources said the main use of AI by the taxman was to create two 'assistants' to help the public fill in their tax returns and compliance officers to read them. The customer-facing tool is designed to warn users if they look likely to be submitting false information, based on patterns the system can spot in other users. If the AI tells a user that their return may be wrong, then it could serve as an official warning by HMRC, and lead to a faster crackdown by the authorities if they are later found to have lied, sources said. Compliance officers working at HMRC have also been given AI assistants that they use to sift through data, which ministers think will make the department faster and more efficient at spotting potential tax evasion. However, one source acknowledged that AI tools can make mistakes, and that the Government's new system could introduce errors. A HMRC spokesman said: 'Use of AI for social media monitoring is restricted to criminal investigations and subject to legal oversight. AI supports our processes but – like all effective use of this new technology – it has robust safeguards in place and does not replace human decision-making. 'Greater use of AI will enable our staff to spend less time on admin and more time helping taxpayers, as well as better target fraud and evasion to bring in more money for public services.'

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store