Fusion CX plans to raise Rs 1,000cr through IPO for expansion and debt repayment
Kolkata: City-based Fusion CX Limited — a customer experience (CX) service provider delivering high-end and integrated CX services across multiple channels, including voice, email, chat, social media, and messaging — plans to raise Rs 1,000 crore through an IPO (Initial Public Offering) and has filed a DRHP (Draft Red Herring Prospectus) with SEBI.
The company focuses on key verticals, including telecom, high-tech growth and travel (HTT), BFSI, retail, and healthcare.
According to the DRHP, the IPO comprises a fresh issue of equity shares aggregating up to Rs 600 crore and an offer for sale of equity shares aggregating up to Rs 400 crore. The OFS comprises a stake sale by the promoter-selling shareholders — P N S Business Private Limited and Rasish Consultants Private Limited.
Fusion CX proposes to utilise the net proceeds of the fresh issue towards funding the following objectives: Rs 291.8 crore towards repayment/prepayment of certain outstanding borrowings availed by the company and certain subsidiaries (direct and certain step-down subsidiaries); Rs 74.7 crore towards investment in step-down subsidiaries, Omind Technologies Inc., and Omind Technologies Private Limited for upgrading IT tools; and the remaining towards pursuing inorganic growth through unidentified acquisitions and other strategic initiatives and general corporate purposes.
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As per the DRHP, a pre-IPO placement may be undertaken by the company aggregating up to Rs 120 crore, before the filing of the RHP with the registrar of companies.
Fusion CX reported revenue from operations of Rs 991 crore and a profit after tax (PAT) of Rs 36 crore for FY24, while its revenue for the nine months ended FY25 (9MFY25) was Rs 925 crore with a PAT of Rs 47 crore.
Nuvama Wealth Management Limited, IIFL Capital Services Limited, and Motilal Oswal Investment Advisors Limited are the book-running lead managers to the issue. The equity shares are proposed to be listed on BSE and NSE.
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