Zippy's Launches Next-Gen Digital Ordering with Bottle Rocket, Revolutionizing Customer Experience
'This digital transformation is a game-changer for Zippy's,' said Kevin Yim, Vice President of Marketing & Communications at Zippy's. 'Our partnership with Bottle Rocket has not only delivered a superior ordering experience but has also laid a flexible, future-proof foundation for our digital growth. This transformation will significantly enhance customer satisfaction, streamline operations, and ultimately drive our business forward by making it easier and more enjoyable for everyone to connect with Zippy's, whether they're ordering a Zip Pac or our famous chili.'
The upgrade represents a pivotal step in Zippy's commitment to advancing restaurant technology and improving the overall customer journey. Recognizing the growing dominance of online orders, Zippy's partnered with Bottle Rocket for end-to-end expertise in user experience (UX), visual design, and platform development. The goal: to streamline ordering while authentically integrating Zippy's iconic brand and its deep connection to the Hawaii community.
'Our approach centered on understanding Zippy's unique brand, operational needs, and, critically, their customers' expectations,' said Matt Smith, EVP, Client Engagement & Growth at Bottle Rocket. 'By focusing on intuitive UX, engaging design, and a flexible MACH-based architecture, we've crafted a digital ordering platform that extends the Zippy's experience directly into customers' hands. We anticipate increased order values as customers discover the expanded ease and breadth of options available online, a trend Zippy's is already observing.'
The new platform empowers customers to order their favorite local comfort foods faster and more conveniently online, via their phones, or in-store. Key enhancements include:
This collaboration underscores Bottle Rocket's dedication to empowering beloved brands with transformative digital solutions that boost customer engagement and operational excellence. The new Zippy's online ordering experience is live now on their app and at.zippys.com.
About Bottle Rocket
Bottle Rocket is a full-service digital transformation partner that brings together visionary thinking and technical excellence to help you build what's next. With a global network of over 1,100 customer-focused crafters and specialists, we mobilize talent and resources in unique ways to ensure excellence and rapid value delivery at scale. From digital experiences to enterprise platforms, we align strategy with execution to solve meaningful challenges, accelerate transformation, and create lasting impact. Our comprehensive services span both Enterprise and Experience Transformation. Learn more at bottlerocketstudios.com or reach out at [email protected].
About Zippy's Restaurants
Brothers Francis and Charles Higa founded Zippy's Restaurants more than 58 years ago on South King Street in urban Honolulu. With twenty-five locations across Oahu, Maui, Hawaii Island, and Las Vegas, Zippy's is a beloved island institution. Its first location outside of Hawaii opened in October 2023 in Las Vegas, Nevada. Zippy's is a unique three-in-one concept: locations are a combination of fast-casual take-out service; a casual full-service dine-in restaurant; and a convenient retail bakery. Many Zippy's locations are open until late at night, serving the comfort foods of Hawaii in a family-friendly atmosphere.
Media Contact: Jana Boone [email protected]
View original content to download multimedia: https://www.prnewswire.com/news-releases/zippys-launches-next-gen-digital-ordering-with-bottle-rocket-revolutionizing-customer-experience-302520842.html
SOURCE Bottle Rocket
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Washington Post
a minute ago
- Washington Post
White House creates account on TikTok, the app Trump once tried to ban
The White House launched an account on the popular video app TikTok on Tuesday, sharing a number of videos, including one in which President Donald Trump declares: 'I am your voice.' The U.S. has had a rocky relationship with the Chinese-owned video app across multiple administrations. Federal employees are banned from downloading it on work devices — with limited exceptions — because of concerns that China could collect Americans' user data.
Forbes
a minute ago
- Forbes
Google Issues Emergency Security Update For All Chrome Users
Google has issued an emergency security update for all desktop Chrome users, warning that a vulnerability in its core V8 engine exposes users to 'remote attackers' targeting PCs with nothing more than a specially 'crafted' webpage. The vulnerability — CVE-2025-9132 — is the only issue addressed in this update, and was flagged by Google's own in-house, automated Big Sleep threat monitoring. While there is no confirmation yet that this has been exploited in the wild, this kind of 'out of bounds' memory issue is exactly the kind of bug that attackers have been known to quickly target in the past. As ever, given the vulnerability is now in the public domain, the risks for all Chrome users yet to update are significantly higher. With AI direct and indirect prompt injection warnings as well as the emerging threat from agentic AI taking most of the Chrome security headlines, this type of arbitrary memory flaw is somewhat old school. It's not especially exciting, but if your browser is not yet running Chrome version 139.0.7258.138/.139, you need to update now. These issues enable attackers to write data to Chrome's memory beyond its allocated capacity, destabilizing the browser and potentially the PC. This then opens a back door to an attack that can target the browser's data (passwords and history) or the device. It's highly likely that almost all users will see the update download to their browsers today, at which point you need to restart in order to ensure it installs. Your normal tabs will reopen, but your Incognito (private browsing) tabs will not. So you must save any work before you trigger the restart. Meanwhile, while it's critical to keep an eye out for that restart flag in your browser, it's also critical to make yourself aware of the new AI threats which currently have no easy mitigation. This week we have seen the latest such warning. If you want to manually check for the new update: 'On your computer, open Chrome. At the top right, select More —Help About Google Chrome. Select Relaunch. And if you can't find the 'Relaunch' option, you're on the latest version.'
Forbes
a minute ago
- Forbes
Epic's Bold Move: Healthcare's Star Trek Moment With Intelligent AI Agents
Epic, long a dominant force in electronic medical records (EMR), has just taken a leap into the future of healthcare AI. This week, CEO Judy Faulkner announced that Epic is moving beyond traditional artificial intelligence, coining the term 'healthcare intelligence' to describe its new approach: developing intelligent AI agents within its EMR to transform the entire healthcare ecosystem. The move is a bold, strategic play—one that brings the visionary technologies of Star Trek into real-world patient care. At the core of this AI transformation is Epic's Cosmos dataset, encompassing over 300 million patient records and more than 16 billion encounters across four countries—a formidable advantage that sets Epic apart from its competitors. Epic's new AI agents are at the heart of this transformation: • Emmie, the patient-facing advocate, acts as a personal navigator for care—scheduling, reminders, education, and MyChart-based clinical guidance. She functions like Star Trek's Universal Translator, breaking down language and literacy barriers while delivering personalized guidance. • ART, the clinician copilot, extends AI scribing, pre-visit summaries, order suggestions, and real-time evidence-based guidance. ART embodies the Ship's Computer, allowing clinicians to ask complex questions naturally and receive actionable, context-aware answers in real time. • Cosmos AI, powered by Epic's enormous dataset, supports diagnosis, treatment planning, and predictive analytics at scale. It is the Medical Tricorder, instantly synthesizing labs, imaging, notes, and genomics to propose care pathways and support clinical decision-making. • Penny, the administrative optimizer, tackles prior authorization, revenue capture, and operational bottlenecks. She mirrors the Holodeck EMH, acting as an autonomous support system that extends both clinical and operational capacity, especially in high-demand or underserved settings. Beyond these agents, Epic is embedding Predictive Health Monitoring, mirroring the Star Trek sensors that detect physiological changes before symptoms appear. AI-driven models now identify risk for deterioration, sepsis, readmissions, and other complications, enabling proactive intervention. Epic's strategy raises key questions for the broader healthcare ecosystem: • How will these AI agents integrate with smaller health systems, which historically relied on lighter EHR solutions or Community Connect models? Can pooled resources and nimble implementations allow these systems to adopt Epic without prohibitive costs? • What role will payers play as AI-driven predictive models inform coverage decisions, pre-authorization, and risk stratification? Could these tools reshape payer-provider negotiations or accelerate value-based care adoption? Could this ultimately address payers' long-standing transparency challenges with claims data? • How will pharmacies leverage ART and Cosmos AI for medication management, adherence monitoring, and personalized therapy recommendations? • Can clinical trial enrollment be streamlined through AI-guided matching, making research more accessible and inclusive for patients across diverse settings? • Governance: How will health systems ensure safe, ethical, and compliant use of AI agents across clinical and operational workflows? Who sets the standards, monitors performance, and maintains accountability when agentic AI decisions influence patient care or challenge provider decisions? Strategically, Epic is partnering deeply with Microsoft, leveraging Azure AI to power its AI scribing capabilities. This ensures scale, reliability, and long-term alignment while preventing fragmentation from third-party solutions. ART, Emmie, Cosmos AI, and Penny together create a unified, interoperable ecosystem—one that consolidates Epic's market power, enhances operational efficiency, and raises the bar for competitors. For patients, the benefits are immediate: a single sign-on for MyChart across all sites, AI-powered wound assessments, integrated clinical trial enrollment, and personalized guidance across the entire care journey. For clinicians, the EMR becomes a co-pilot rather than a cumbersome tool, guiding decision-making, reducing administrative burden, and supporting evidence-based care. Final Perspective Epic's AI strategy represents a healthcare Star Trek moment: intelligent, agentic systems that empower human operators, anticipate problems before they occur, and extend care capabilities across every layer of the ecosystem. It is not just about technology—it's a bold vision for a fully connected, intelligent healthcare universe where hospitals, payers, pharmacies, and patients interact seamlessly, and the future of care becomes more predictive, efficient, and patient-centric.
