Payliance Appoints Paula Ley as President to Drive Strategic Growth and Customer Experience Excellence
Payliance welcomes Paula Ley as President to accelerate growth and customer experience initiatives. The seasoned payments executive brings 20+ years of leadership from @Visa and @Chase to the payments platform processing $61B annually. #payments #fintech
Share
"We are thrilled to welcome Paula to the Payliance leadership team," said John Cullen, CEO of Payliance. "Her proven track record of success in the payments industry, combined with her deep expertise in customer experience and strategic planning, makes her the ideal leader to help us continue our mission of delivering innovative payment solutions to our clients."
Ley joins Payliance with over 20 years of executive leadership experience in the financial services and payments sectors. Most recently, she served as Head of Global Issuing Solution Sales at Visa, where she led strategic sales initiatives and client enablement programs. Prior to Visa, she held senior executive positions at JPMorgan Chase & Co., including Business Banking Servicing and Operations Executive and Managing Director for Consumer Banking, where she specialized in strategy, customer experience, and new product rollouts.
"I'm excited to join Payliance at such a pivotal time in the company's growth," said Paula Ley, President of Payliance. "With our robust Payments-as-a-Service platform and strong market position, we have tremendous opportunities to expand our reach and deliver even greater value to our clients. I look forward to working with John and the entire team to drive innovation and strengthen our customer relationships."
Founded in 2007, Payliance processes over $61 billion annually and supports more than 40,000 merchant locations and over 350 lenders. The company's platform processes over 162 million transactions annually across four core payment methods: Automated Clearing House (ACH), Remote Check Capture (RCC), Credit/Debit Cards, and Real-Time Payments (RTP). Payliance integrates seamlessly with leading Loan Management Systems and is backed by Serent Capital, a growth-focused private equity firm.
Ley earned her Bachelor of Science in Business Administration from The Ohio State University Fisher College of Business, where she also lectures and serves as a board member of the Professional Sales Academy Advisory Board. She is based in Columbus, Ohio.
About Payliance Founded in 2007, Payliance is a trusted leader in payments processing, primarily serving consumer installment lenders and merchants across specialized verticals including gaming and entertainment, collection agencies, legal services, financial services, and e-commerce. With over $61 billion processed annually, Payliance supports more than 40,000 merchant locations and over 350 lenders, enabling them to streamline payment acceptance, reduce costs, and mitigate fraud risks. The company's Payments-as-a-Service platform processes over 162 million transactions annually, ensuring secure and reliable payment processing. With more than 20 years of industry expertise, Payliance supports four core payment methods and integrates seamlessly with leading Loan Management Systems. Backed by Serent Capital, Payliance continues to drive innovation and deliver measurable value to its clients.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Business Insider
8 hours ago
- Business Insider
I moved from Chicago to Spain. It's harder to be an entrepreneur here, but I work less and still have a great life.
This as-told-to essay is based on a conversation with Giovanna Gonzalez, a 35-year-old who moved from Chicago to Valencia, Spain, in April 2025. The conversation has been edited for length and clarity. In college, I wanted to study abroad in Italy or Spain, but I didn't have the means. I was a low-income, first-generation Mexican American student, going to school entirely on student loans. Studying abroad would have meant borrowing an additional $5,000 to $10,000, and since I was already graduating with debt, I felt it would have been reckless to take on more. Still, over time, I came to regret that decision. In 2019, I returned to my former hometown, El Centro, California — a small agricultural border town — for a high school career day. I'm a financial educator and influencer who offers career tips to first-generation professionals. At the school, I spoke with Algebra 2 students about my path since leaving college and my career. We discussed how to navigate college, and I encouraged everyone to study abroad if they had the opportunity. I shared how the people I know who did still light up when they talk about their experience — being young, free of major responsibilities, and surrounded by other young people in a new culture. After career day, I had a moment of self-reflection. Was my current life really for me? Would I ever get to experience life abroad? I knew it was time to make a change. Moving to Spain was a fast but expensive process My husband and I would have left the US around 2022, but the world was still in the thick of the COVID-19 pandemic, and things hadn't returned to normal. We decided to wait a few more years, while continuing to live in Chicago. When 2024 came around, we had a conversation about the presidential election and decided that, regardless of the outcome, we were going to move to Spain. It felt like a now-or-never moment. My husband and I researched how to get a Spanish visa. The easiest option was for me to apply for a digital nomad visa and add him as my dependent. That's because by then, I had left my desk-bound corporate job and had been running my own business for four years. While my husband's employer was open to transferring him to their Spanish branch, they weren't willing to sponsor his visa. To help us through the process, we worked with an immigration attorney who guided us every step of the way. I'm a dual citizen of Mexico and the US, so I used my Mexican passport when applying for the digital nomad visa. Because Mexico was once a Spanish colony, Mexican citizens can apply for Spanish citizenship after just two years of legal residency, compared to 10 years for US citizens. We flew to Spain to apply, which qualified us for a three-year visa instead of one. We were approved in about two and a half weeks. The process was fast but expensive. Flights alone cost us around $3,590, and the Airbnb we stayed in while applying for the Visa was about another $652. We also paid roughly $4,000 in legal fees and spent more money on things like apostilles, certified translations, and other required documents. Valencia was the perfect city for us I wanted to live in a big city so I could easily travel to other parts of Europe. Madrid came to mind, but housing is very scarce and competitive there. The same thing is true in Barcelona, if not worse. I found that the next biggest city that we liked was Valencia. Valencia is right on the beach. It has a Mediterranean climate, and is sunny almost every day — a big change coming from Chicago. The city has a lot of beautiful architecture and a rich history. It's walkable, has great public transportation, and is clean and safe. We lived in a nice neighborhood in Chicago, but even there, I had to constantly check my shoulder when it was dark. Here, I've been able to go for a walk in the park at 10 p.m. and have never felt unsafe. I'm very thankful for that. We live in a multi-unit building next to the Ciutat de les Arts i les Ciències, and we have a beautiful view of it from our terrace. We live on the top floor in a two-story condo, which costs €1,900 ($2,226) a month. In Chicago, we were bougie and lived downtown in a high-rise building with a doorman and amenities in a two-bedroom, two-bathroom apartment. Although our rent in Valencia is significantly cheaper than what we paid in the US, our utilities are not. Summers in Spain are extremely hot, and since homes here aren't as well-insulated as in the US, you have to run the air conditioning almost constantly. Our electricity bill alone has been over €500 ($586) for each of the past two months. It's more difficult to be an entrepreneur in Spain Living in Spain has had some challenges. My husband doesn't speak Spanish fluently, so it's been an adjustment for him to make doctor's appointments or reservations at restaurants in Spanish. I speak Spanish, so it's been much easier for me to integrate. I've made a friend in Valencia who was introduced to me by another friend. We've met twice for coffee and to go for a walk in the park. But honestly, I haven't put too much effort into making more friends yet because I'm so focused on the immigration process. I still need to get my residency card, and once that happens, I'll feel like I truly have the free time to put myself out there, go to meetups, and meet more people. I've recently learned that Spain isn't as entrepreneur-friendly as the US, especially when it comes to taxes. Many expenses I used to deduct without issue are either not allowed here or have stricter requirements. For example, during a recent work trip, I submitted an Uber receipt to my Spanish accountant, only to be told I needed a formal invoice, something that's not typically required in the US. And meals during travel can only be written off if you're dining with a client. In the US, there's a bit more grace when you're starting a business. That first year, you're not typically required to pay quarterly taxes, since you're just getting started. Usually, you file your full-year return first, then begin making quarterly estimated payments in the following years. I expected something similar in Spain, but at the end of the second quarter of this year, my accountant informed me that I needed to pay my taxes right away. I don't plan on moving back to the US Given the political climate in the US and my Mexican background, my long-term goal is to stay in Spain. There's a lot to love here. The weather is great, and we've been very welcomed by the locals. It's been pretty easy to integrate so far. I would definitely say that living abroad is quite different from what my experience would have been studying abroad, but I'm really grateful for that. I have a lot of friends who studied abroad in their 20s, and I know their time was filled with wild nights, partying, meeting new people, and traveling. I'm going to be turning 36 this week, and I'm married and a homebody who enjoys relaxing and watching TV at home. I've definitely learned the art of slowing down. Chicago was a fast-paced, big-city life where you were power-walking everywhere — that's just not a thing here. With the slightly lower cost of living in Spain, I'm working part-time. Instead of working 30 to 40 hours a week like I did in the US, I now work 15 to 20 hours and am still maintaining a great life.
Business Wire
11 hours ago
- Business Wire
Air Canada-CUPE Negotiations End in Impasse
TORONTO--(BUSINESS WIRE)--Negotiations between CUPE and Air Canada have ended in impasse. Air Canada still refuses to compensate flight attendants for all hours worked. The union has been firm: all safety-related duties should be paid at full hourly rate. Air Canada does not agree. On wages, Air Canada's last offer will still leave flight attendants living below poverty levels for many years to come. We are heartbroken for our passengers. We do not want to go on strike, and we do not want to be locked out, but it is clear that Air Canada has no incentive to bargain. Rather, Air Canada has refused to bargain in good faith due to the likelihood of the federal government using Section 107 of the Canada Labour Code to interfere in negotiations and have a contract imposed by an outside third-party arbitrator.
Associated Press
14 hours ago
- Associated Press
Discover Yourself Named to Inc. 5000 for Second Time
EXCELSIOR, Minn.--(BUSINESS WIRE)--Aug 15, 2025-- Discover Yourself, the world's largest distributor of the Insights Discovery® personality assessment, has once again been named to the Inc. 5000 list of America's Fastest-Growing Private Companies. This second-time honor places the Minnesota-based training firm alongside some of the country's most innovative and dynamic businesses. The Inc. 5000 list is widely regarded as the hallmark of entrepreneurial success, celebrating innovation, customer impact and sustained revenue growth. Earning a spot on the list twice reflects Discover Yourself's strong performance, and its enduring ability to adapt and deliver value in a rapidly changing workplace environment. Easily the most colorful company on the Inc. 5000 list Founded by internationally recognized speaker, author and trainer Scott Schwefel, Discover Yourself transforms communication and teamwork by teaching the universal language of color. Through the Insights Discovery framework, individuals identify their unique blend of Fiery Red, Sunshine Yellow, Earth Green and Cool Blue energies, unlocking self-awareness and awareness of others. This approach enables participants to reduce misunderstandings, build stronger connections and collaborate more effectively. 'Most people who train with us have done other personality assessments but rarely use them. With ours, they start applying it immediately because every conversation, every email and every interaction gets better,' says Schwefel. Discover Yourself's programs — ranging from leadership development and sales training to executive coaching and team-building workshops — are trusted by global brands such as Caterpillar, 3M, Whirlpool, Zendesk and Workday. The company is actively expanding its reach with new online learning platforms, scalable virtual workshops and digital resources to make its programs accessible to teams anywhere in the world. Its reach spans all 50 states and more than 30 countries, powered in part by newly launched digital clones that can deliver on-demand training in 170 languages. Schwefel, one of only 60 global faculty certified to train other trainers, has personally taken 4,000 CEOs through Insights Discovery training, and has spoken to more than 2000 groups. His TED Talk has nearly four million views. He is also a popular keynote speaker worldwide. 'Being named to the Inc. 5000 is more than an award. It's proof our methods work, and that organizations everywhere are hungry for meaningful change,' comments Schwefel. Discover Yourself has grown from a two-person operation to 17 employees, who support a global network of more than 300 Insights Discovery certified facilitators. Clients reporting measurable boosts in collaboration, productivity and leadership capability. Visit Discover Yourself to take a one-minute quiz to discover where you fall in the color model. If you'd never experienced Insights Discovery and would like to learn more, contact [email protected]. View source version on [email protected] KEYWORD: UNITED STATES NORTH AMERICA MINNESOTA INDUSTRY KEYWORD: TRAINING EDUCATION SOURCE: Discover Yourself Copyright Business Wire 2025. PUB: 08/15/2025 10:07 PM/DISC: 08/15/2025 10:06 PM
