Inverness care home submits formal complaint against watchdog
An Inverness care home has submitted a formal complaint to the Care Inspectorate, claiming protocol was broken during the watchdog's inspection earlier this year. Inspectors visited Castlehill Care Home in Cradlehall between 27 April and 7 May, and they raised "serious and significant concerns" in a report. The regulator issued an improvement notice against the 88-bed home, requesting significant action be taken over the next seven weeks. But Castlehill Care Home said it was "distinctly uneasy" with how the situation had developed.
The home said it had concerns over what it described as the "lack of objectivity of the inspection team".The Care Inspectorate said it had no further comment to make.
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