Boost.ai launches on AWS Marketplace to aid secure AI adoption
The company's platform, built on AWS Cloud, is now offered to global organisations through AWS Marketplace and is intended to facilitate faster and more seamless implementation for new customers. This development is expected to simplify procurement processes for enterprises and further support compliance and control requirements in sectors where trust and security are of particular concern.
Enterprise trust and compliance
Boost.ai's focus on regulated industries is reflected in its commitment to data protection standards, holding certifications for ISO 27001 and ISO 27701, which speak to enterprise-grade data security and privacy management. With more than 600 live virtual agents deployed across over 450 organisations around the world, the company provides AI solutions to clients in banking, insurance, government, and similar fields.
The platform reportedly enables AI agents to go live within 50 days. Citing a recent deployment with Sage, boost.ai highlights its blend of implementation speed without compromising regulatory or security obligations.
Key benefits outlined
According to the company, among the primary features of boost.ai's platform for AWS customers are advanced natural language algorithms for customer interaction, enterprise-level control enabled through a combination of conversational and generative AI, and seamless integration with platforms such as Salesforce to allow for enhanced self-service.
These attributes, the company states, contribute to high market-leading resolution rates, with the platform achieving resolution rates above 90%. The AI solution is designed to empower customers to resolve their own queries and complete actions independently via virtual agents.
Statements from leadership "AI adoption is accelerating, but enterprises are rightly cautious about platforms that sacrifice trust for speed. A seamless experience for customers can never come at the cost of safety," said Jerry Haywood, CEO of boost.ai. "By joining AWS Marketplace, boost.ai can reach a broader customer base while offering a platform that meets the highest standards of accuracy, security, and control."
Nick Mitchell, Chief Revenue Officer of boost.ai, commented on the significance of the AWS Marketplace listing: "With AWS Marketplace, we're expanding our global footprint to meet customers where they already are, while reducing the complexity of AI adoption. This is a key milestone in making trusted, enterprise-grade AI truly accessible, and our listing on AWS Marketplace makes it easier for organizations to adopt proven AI solutions that deliver real results, from day one."
Industry recognition and ongoing development
Boost.ai has been recognised in Gartner's 2023 Magic Quadrant for Enterprise Conversational AI Platforms, a reflection of its activities within the sector. The organisation continues to develop its offerings, focusing on combining conversational AI with generative AI to deliver customer engagement solutions adapted to the needs of regulated enterprises.
Current clients include institutions in financial services, insurance, and broader enterprise sectors, such as Credit Union of Colourado, MSU Federal Credit Union, Coursera, and Tokio Marine HCC. The company highlights low-code deployment and security features that support reliability for sizeable and highly regulated brands.
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