Cornwall McDonald's secures top position for five-star ratings nationwide

Yahoo

31-05-2025

A McDonald's in Cornwall boasts the highest percentage of five-star ratings nationwide, beating out locations in major cities like London and Norwich.
A new study conducted by QR Code Generator, which analysed Google ratings, has crowned the McDonald's at Cornwall Services in St Austell as the best-rated in the entire United Kingdom.
The research analysed the percentage of five-star and one-star Google reviews for all McDonald's outlets across the UK to determine which locations consistently delighted customers and which fell short.
Cornwall Services emerged as the clear leader, with an impressive 52.42 per cent of its Google reviewers awarding it a five-star rating."
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In addition, this busy outlet used by thousands weekly also managed to keep negative feedback to a minimum, with only 6.18 per cent of users leaving one-star reviews, contributing to an overall Google review rating of 4.1.
Cornwall also appears to be a hotspot for happy McDonald's customers.
McDonald's at Fraddon Services (Image: Google Maps) Fraddon Services McDonald's secured the second highest rating within Cornwall (and 27th nationally) with a 46.24 per cent five-star rating.
Not far behind, the Newquay McDonald's on Treloggan Road ranked third in Cornwall (56th) in the UK with 44.49 per cent of reviews awarding top marks.
Newquay McDonald's on Treloggan Road (Image: Google Maps) Following Cornwall Services in the national rankings, Omagh in Northern Ireland takes the silver medal. This branch saw 52.26 per cent of its reviews hit the five-star mark, with a low 8.70 per cent one-star reviews, and a Google rating of 4.1.
Here are the top 20 highest-rated McDonald's in the UK based on the percentage of five-star reviews:
Cornwall Services, St Austell 52.42 per cent
Omagh, Northern Ireland 52.26 per cent
Coleraine, Colerain 51.32 per cent
Sprucefield, Lisburn 51.11 per cent
Wincanton, Wincanton 50.55 per cent
Portadown, Portadown 50.13 per cent
Dundonald, Dundonald 49.95 per cent
Sutterton, Boston 49.60 per cent
Bourne, Bourne 49.26 per cent
Shiptonthorpe, Shiptonthorpe 49.08 per cent
Westwood Shopping Centre, Belfast 48.32 per cent
Norwich, Thickthorn 48.04 per cent
Antrim, The Junction Retail Park 48.03 per cent
Broadlands, Norwich 47.96 per cent
Warwick, M40J15 47.72 per cent
Leeds Morley, Leeds 47.48 per cent
Londonderry, Strand Road 47.37 per cent
Tiverton, Tiverton 47.22 per cent
Stanmore Cornerhouse, Edgware 47.18 per cent
Banbridge, Banbridge 46.90 per cent
Sydenham, also in London, ranked as the second lowest-rated, with one-star reviews accounting for 34.05% of its total.
Bristol Fishponds placed third from the bottom, with 33.46% of its reviews being one-star.
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Commenting on the findings, Marc Porcar, CEO of QR Code Generator, said: 'According to a YouGov survey, McDonald's is in the top three most popular dining brands in the UK for 2025, beating out its competitors such as Burger King and KFC.
"Only Greggs is favoured more than the double arches among millennials, highlighting many young Brits' favour for affordable, on-the-go bites."
He added: 'However, just because each McDonald's restaurant bears the famous name, it may not mean all are equal in the eyes of customers, as our results suggest.
"Customer satisfaction appears to vary widely across the nation, with Cornwall Services taking top spot. For holidaymakers on their way to or from the south-west coast, it may be one to keep in mind for a pitstop, and an enjoyable meal for their travels.'