Sultan Bin Ahmed honours Tamayuz award winners
The award, held at the level of institutions headed by Sheikh Sultan, aims to highlight the efforts of internal institutions, create a competitive environment among governmental and private entities, enhance institutional efficiency, and focus on performance improvement and institutional development to apply the best standards in institutional excellence and governance.
The University of Sharjah (UoS) won the award for the best institution in governance implementation, while the Invest bank secured first place in the best financial oversight category.
The Sharjah Media City 'Shams' received the award for the best entity in secret shopper reports, and the Sharjah Broadcasting Authority won first place in the best smart application category for its 'Maraya' application.
Additionally, the Sharjah Government Media Bureau won the award for the best website for its 'Sharjah Events' site according to secret shopper reports.
The UoS also took home the award for the best contact centre based on secret shopper reports, while Arada Company won the best service centre award for its 'City Walk Sales Centre.'
The awards for best entity in customer happiness and best entity in employee happiness were awarded to Sharjah Media City 'Shams.'
The best outstanding practices awards were granted to the 'Create with Shams' initiative by Sharjah Media City 'Shams,' the 'House for House' initiative by Arada, and the 'Maraya Platform' by the Sharjah Broadcasting Authority.
The Deputy Ruler of Sharjah also honoured the judging and evaluation teams, presenting them with commemorative shields and taking photos with them, commending their efforts during the previous period.
During the award ceremony, Sheikh Sultan Bin Ahmed, Chairman of the 'Tamayuz' Excellence Award, delivered a speech congratulating the winners.
He clarified that the award is not an end in itself but a means to achieve the previously stated goals, aiming to create a distinguished work system characterised by strategic agility, executive flexibility, and competitive capability through the collective efforts of all.
Sheikh Sultan Bin Ahmed discussed the steps to achieve these goals through employee satisfaction and customer happiness, emphasising the need for best practices to be showcased to others, which creates a solid and transparent governance system.
He pointed out that there was a request to increase the number of categories for the next edition of the award and announce them. However, he preferred to postpone this until the results and contributions of the first edition could be studied in depth.
The Deputy Ruler of Sharjah insisted that the selection of winners in all award categories should remain with the judges and that no new category for special recognition should be added, which he personally selects for entities with outstanding practices.
This was to confirm the award's transparency, integrity, and fairness, affirming that entities can improve their performance and compete for the award categories.
The Deputy Ruler of Sharjah and the attendees watched a visual presentation titled 'Excellence is a Decision, a Renewed Vision, and an Ambition that Races Against Time,' which addressed the goals of the award and highlighted its key figures, the participation of institutions, and the efforts of the teams that tirelessly strived to showcase the excellence of the participating entities.
The award had conducted six training workshops attended by over 300 individuals, providing knowledge and establishing a path focused on continuous development, along with eight awareness publications that promoted a culture of excellence.
A survey targeting customer happiness was participated in by over 55,000 customers, in addition to a survey for employees that included more than 5,000 workers and over 530 evaluations for secret shoppers of service channels.
The material also discussed the launch of the 'Tamayuz' platform, which facilitates participants in submitting their files clearly and transparently, with over a thousand documents uploaded to the platform and 500 reports for secret shoppers, managed by eight excellence teams consisting of 33 members.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Sharjah 24
11-08-2025
- Sharjah 24
UOS, Binance Academy sign MoU to foster blockchain innovation
The MoU was signed by Prof. Maamar Bettayeb, Vice Chancellor for Research and Graduate Studies at the University of Sharjah, and Ms. Rachel Conlan, Chief Marketing Officer at Binance. The agreement reflects a shared vision to equip students and researchers with the tools, knowledge, and opportunities to lead in the evolving blockchain and Web3 ecosystem. Under the partnership, both entities will collaborate on several strategic initiatives, including the development of specialized academic programs, joint research projects, capacity-building workshops, and hackathons. The agreement also enables student internship placements, supports startup incubation, and opens the door for expert exchanges and industry-driven mentorship programs. Prof. Maamar Bettayeb commented: 'This partnership reinforces the University of Sharjah's commitment to empowering students and researchers with cutting-edge tools and real-world insights. Collaborating with Binance allows us to integrate global industry expertise into our innovation ecosystem and prepare our graduates to lead in the fast-evolving blockchain sector." Rachel Conlan, Chief Marketing Office at Binance, added: "We're proud to partner with the University of Sharjah to strengthen the UAE's position as a regional hub for blockchain innovation. Through this collaboration, we aim to support the country's vision for digital transformation by investing in local talent, research, and education. With over 280 million users globally, Binance brings world-class expertise to help shape the future of Web3 in the UAE and the wider region.' Dr. Mohamed Al Hemairy, Head of the Technology Transfer Office at UOS, stated: "Blockchain and emerging technologies, particularly Web3, are of strategic interest to the University of Sharjah. This collaboration with Binance sets the stage for a new wave of innovation-driven projects that will be launched in the coming period. We look forward to translating this partnership into tangible outcomes that empower our students, researchers, and the wider community." Bader Kalooti, Regional Growth Lead at Binance stated: 'This partnership between Binance Academy and the University of Sharjah represents a transformative step in advancing blockchain education and innovation in the UAE and beyond. By combining excellence, we are creating a dynamic ecosystem where students, researchers, and entrepreneurs can thrive in the Web 3 era. Together, we will empower the next generation of blockchain leaders, driving both technological progress and economic growth in the region.' With more than 20,000 students representing over 100 nationalities, the University of Sharjah is one of the largest and most diverse academic institutions in the UAE. In the 2024–2025 US News & World Report Best Global Universities Rankings, UOS is ranked #1 in the UAE, #4 in the Arab region, and #261 globally. The university also ranks 4th globally in Green and Sustainable Science and Technology, 18th in Energy and Fuels, and 53rd in Engineering. In the Times Higher Education (THE) World University Rankings 2025, UoS is placed in the 301–350 band globally and ranks 53rd worldwide for Research Quality and 69th in the THE Young University Rankings 2024. Subject-wise, UOS is ranked among the top 300 globally in six disciplines, including including Medical and Health Sciences, Engineering, Business and Economics, Social Sciences, Computer Science and Physical Sciences. The University is widely recognized for its commitment to applied research, innovation, and entrepreneurship. This MoU is part of the University's broader strategy to establish Sharjah as a leading regional hub for advanced technologies, digital transformation, and sustainable innovation. It reinforces the role of academia in supporting national and global tech ecosystems through partnerships with industry leaders.
Sharjah 24
06-08-2025
- Sharjah 24
Shams and Sleekflow: AI partnership for business growth
Enhancing customer experience This significant step comes through Shams' value-added services arm, "Mazeed," and serves as a new digital lever that helps small and medium-sized enterprises (SMEs) adopt smart tools that enhance customer experience and boost sales performance. Adopted by more than 2,000 companies in 70 countries worldwide, Sleekflow unifies communication channels such as WhatsApp, Instagram, TikTok, Messenger, SMS, and live chat on websites into a single, organised and efficient workspace, helping teams focus on building relationships that achieve tangible results. Supporting Shams registered companies As part of the partnership, Shams, in collaboration with Sleekflow, will launch a series of training workshops, specialised seminars, and interactive practical courses, which will be offered free of charge to companies registered within the Shams ecosystem. These programmes focus on enabling companies to adopt artificial intelligence technologies, develop multi-channel engagement strategies, and achieve true digital transformation. Building a smart business environment Rashid Sahoo, Director of Operations at Sharjah Media City (Shams), said that Shamsis committed to providing the latest technical tools and solutions that enhance entrepreneurs' chances of success and position them at the forefront of the competitive landscape. He added that Shams partnership with Sleekflow embodies its vision of building a smart business environment where entrepreneurs can efficiently and intelligently manage their customer interactions in line with market changes. Fostering growth Henson Tsai, Founder and CEO of Sleekflow, said that Sleekflow is very excited to partner with Sharjah Media City (Shams) to empower entrepreneurs in the UAE through Sleekflow global AI platform. This partnership enables businesses to seamlessly engage with customers across multiple social channels such as WhatsApp, TikTok, and others, fostering growth. By combining Sleekflow's integration with e-commerce and Shams' dynamic ecosystem, Sleekflow aims to provide startups and SMEs with the digital solutions they need to succeed in the rapidly evolving Middle East market, supporting innovation and excellence. Driving digital transformation Jack Chan, Regional Director of Sleekflow in the UAE, added that Sleekflow partnership with Shams reflects Sleekflow's commitment to empowering businesses with AI-powered conversational solutions that improve communication, accelerate sales, and enhance customer loyalty through personalised, conversion-focused conversations in dynamic sectors such as e-commerce and the creative media industry. This initiative is part of Shams' comprehensive strategy to drive digital transformation in the Emirate of Sharjah and consolidate its position as a regional hub for innovation and entrepreneurship. It also falls within a broader vision to enhance collaboration with global companies specialising in technology and artificial intelligence, bringing real value to the entrepreneurial community and enhancing its competitiveness in the global market.
Arabian Post
06-08-2025
- Arabian Post
University of Sharjah Teams Up with Binance for Blockchain Education
The University of Sharjah has entered into a strategic partnership with Binance Academy, aiming to foster innovation and education in blockchain technology. The Memorandum of Understanding between UOS and Binance's educational arm marks a significant step towards creating new opportunities in blockchain research and talent development. This collaboration aligns with both parties' commitment to equipping students and researchers with the necessary tools and knowledge to excel in the rapidly advancing Web3 ecosystem. The MoU was officially signed by Professor Maamar Bettayeb, Vice Chancellor for Research and Graduate Studies at UOS, and Rachel Conlan, Chief Marketing Officer at Binance, in a move designed to pave the way for long-term cooperation. The agreement will see both entities working together to enhance blockchain education, research, and skills development across a range of fields related to emerging technologies. This initiative underscores the growing demand for expertise in blockchain, a field that continues to disrupt various sectors, from finance to logistics and beyond. UOS, known for its robust academic offerings, will integrate blockchain curriculum and training into its programs, ensuring that students are equipped with cutting-edge knowledge. Binance Academy, leveraging its global blockchain ecosystem, will provide support with educational materials, workshops, and expert-led sessions to ensure students and researchers have access to the latest industry insights and tools. ADVERTISEMENT The partnership between UOS and Binance is set to contribute to the development of a highly skilled workforce capable of navigating the complexities of blockchain, cryptocurrency, and decentralized systems. With Web3 technologies rapidly transforming industries, it is essential for academic institutions and tech companies to collaborate in developing a skilled workforce capable of driving these innovations forward. Experts predict that blockchain technology will play a key role in shaping the future of digital transactions, governance, and online security. As such, universities like UOS are increasingly looking to align their curricula with industry needs, preparing students for the evolving demands of the global job market. By working with Binance Academy, UOS hopes to offer an advanced understanding of these transformative technologies, with a focus on real-world applications. The partnership will facilitate knowledge exchange, where UOS faculty and researchers can engage with blockchain pioneers and industry leaders. This two-way collaboration is expected to foster an environment where academic research can influence real-world blockchain solutions, while industry innovations can be tested and refined within the academic sphere. The ultimate goal is to create a pipeline of talent that is both theoretically grounded and practically skilled in blockchain technologies. This agreement comes as blockchain adoption continues to accelerate across multiple sectors, with a particular focus on financial services, supply chain management, and data security. As governments and businesses explore the potential of blockchain to enhance transparency, efficiency, and security, the need for skilled professionals in the field is more critical than ever. Binance, the world's largest cryptocurrency exchange, has been a strong proponent of blockchain education through its Binance Academy. This initiative is designed to help users and institutions navigate the complexities of blockchain technology. Binance Academy offers free courses, educational resources, and hands-on training on topics such as decentralised finance, blockchain protocols, and crypto assets, all aimed at empowering the next generation of blockchain innovators. ADVERTISEMENT For UOS, this partnership aligns with its broader mission of driving research excellence and innovation within the UAE's educational landscape. The university has long been at the forefront of integrating emerging technologies into its academic offerings, and this collaboration with Binance marks a new chapter in its pursuit of excellence in research and education. UOS also stands to benefit from Binance's deep expertise in the blockchain space, providing students with access to a global network of professionals, innovators, and technologists. Through this collaboration, UOS aims to position itself as a leader in blockchain education within the region, attracting students and researchers who are eager to develop their expertise in a field that is shaping the future of technology. Blockchain's potential to decentralise systems and increase transparency has made it one of the most transformative technologies of the modern age. With widespread adoption expected across both developed and developing nations, educational institutions that focus on blockchain research and development are set to play a pivotal role in fostering the next generation of leaders in the space.
