Sarawak to digitalise all 1,106 state govt services by 2030, says Premier

Borneo Post

28-05-2025

Abang Johari in his winding-up speech during the DUN sitting today. – Photo by Roystein Emmor
KUCHING (May 28): The Sarawak government is targeting to have all 1,106 of its services fully accessible online by the year 2030 as part of efforts to enhance service delivery to the people, said Premier Datuk Patinggi Tan Sri Abang Johari Tun Openg.
In his winding-up speech at the Sarawak Legislative Assembly sitting today, Abang Johari said digitalisation is crucial in the state's transition into a high-income and developed region.
'As we work towards becoming a high-income and developed region, digitalisation helps us deliver services quicker, cut bureaucratic red tape, make data-driven decisions and ease business activities.
'Thus, I have set an ambitious target for the Sarawak Civil Service – by the year 2030, all 1,106 government services must be fully accessible online. This will lead to greater efficiency and higher productivity for service delivery,' he said.
Abang Johari also congratulated the Sarawak Civil Service for achieving the digitalisation of 55 per cent of government services in 2024, ahead of the 2025 target set under the Post-Covid-19 Development Strategy (PCDS) 2030.
'This milestone is a testament to the dedication of our civil service and the growing momentum behind our digital transformation,' he said.
He added that the move will bring real benefits to the people by making government services more accessible, faster, and more transparent.
'These initiatives are only the beginning. We will continue to enhance our services with urgency, responsibility and discipline, enhancing our services to benefit the rakyat and the business community,' he said.
Abang Johari said the transformation of service delivery is supported by a civil service that is agile, competent, and future-ready.
'It is through the professionalism and discipline of our officers that our policies are translated into various projects and programmes, effectively delivering meaningful outcomes for the rakyat,' he said.
He said the state government remains committed to upskilling civil servants and providing opportunities for global exposure and professional development.
Among these efforts include sending senior officers to institutions such as Harvard University, Cambridge University, London School of Economics and Political Science (LSE), Oxford University, and the Lee Kuan Yew School of Public Policy.
'This year, 19 accountants in the Sarawak Civil Service will begin their studies under the Malaysian Institute of Certified Public Accountants (MICPA), sponsored by the GPS Government,' he added.
The Premier also led a recent delegation to LSE where discussions focused on long-term collaboration in executive education, joint research, and policy leadership training in climate, energy, and public policy.
'We are now working with LSE to integrate environmental economics, sustainable finance, and ESG principles into our civil service development,' he said.
He further emphasised the importance of governance and integrity, noting that Sarawak currently has the highest number of certified Integrity Officers among Malaysian states.
'Ultimately, we want to build a strong society in Sarawak where trust, honesty, and accountability guide every action and decision,' he said.
Abang Johari concluded by calling on all civil servants to carry out their duties with integrity and professionalism.
'The journey ahead is challenging, but with the spirit of unity and professionalism, we will succeed together,' he said. abang johari digital DUN government services