
Major Wellness Hotels Stage Top-Line Comeback in 2024
Minor Wellness posted the highest rise in RevPAR and TRevPAR growth during 2024 and were the best performers in the Luxury and the Upper Upscale categories.
Occupancy remained largely stable across the board in 2024. Average ancillary revenue, a key part of TRevPAR, was somewhat lower than in 2023.
Major Wellness outperformed Minor Wellness in leisure performance and was the only group that could also raise per-room F&B revenue, albeit just slightly.
Minor Wellness continued to lead in profit conversion, although Major Wellness hotels sharply improved GOPPAR results in the Upscale category
Hotels with Major Wellness offerings –– those receiving over $1mn or 10% of total revenue from wellness and leisure –– had a strong performance in revenue generation globally in 2024, hospitality advisor RLA Global said in its latest Wellness Real Estate Report, published in partnership with P&L benchmarking firm HotStats for the 6th year in 2025.
Average TRevPAR at Major Wellness properties was 56% higher than at Minor Wellness hotels, and exceeded that of hotels with no wellness services by a striking 108%. Minor Wellness continued to lead in RevPAR and TRevPAR growth in 2024, although Major Wellness assets increased revenue KPIs by up to 160% in the Upscale hotel category, according to the report findings. Major Wellness hotels also fared better in Upscale in terms of absolute profit.
'Major Wellness hotels came roaring back in 2024, displaying a standout top-line performance in TRevPAR and RevPAR and impressive year-on-year growth rates in the Upscale category. The all-important bottom line performance showed Major Wellness outperforming Minor Wellness in GOPPAR in absolute terms in 2024, but Minor Wellness had higher year-on-year GOPPAR growth compared to 2023,' Roger A. Allen, Group CEO of RLA Global, said.
'Major Wellness assets in the upscale segment are now outperforming even luxury properties in total revenue per room — a clear sign that traditional assumptions about service levels and positioning are being challenged. This shift could have significant implications for how capital is allocated and how future developments are designed,' Rachael Rothman, Head of Hotels Research and Data Analytics at CBRE, said.
Occupancy rates remained largely stable in 2024, slightly up at Major and Minor Wellness hotels and a bit down at hotels with no wellness offerings. Ancillary spending was somewhat lower than in 2023, and accounted for 56% of TRevPAR at Major Wellness and 38% at Minor Wellness.
'Occupancy is holding steady, showing that travel demand remains strong. But hotels can't just ride the wave anymore — with revenue growth starting to soften, the real challenge is unlocking more on-property spend, especially in wellness, where guest demand is high but monetisation still lags,' Michael Grove, CEO of HotStats, said.
Major Wellness properties had a healthy leisure performance with a profit conversion of 49%. Payroll represents 35% of their leisure income, suggesting significant staff requirements, but departmental expenses are minimal at 16%, reflecting efficient operational spending. Major Wellness was the only group that could increase F&B revenue per occupied room in 2024, but just by 1% – suggesting that TRevPAR is mainly driven by the rooms and leisure departments.
'As wellness offerings evolve, it's clear that operational efficiency and targeted F&B concepts in Minor Wellness properties are driving profitability, while Major Wellness must look beyond traditional offerings to sustain growth,' Edward Harvey, Director at Elevate FB, said.
Important industry trends the Wellness Real Estate Report identified in 2025 include the return to foundational health habits increasingly driving wellness space design, experiences outvaluing opulence in luxury living, and hotels prioritise sleep to repeat business, among others.
The annual Wellness Real Estate Report and its mid-year updates evaluate average hotel performance based on HotStats data covering over 11,000 Major, Minor and No Wellness hotels of different classes worldwide. Processing property-level KPI results, such as ADR, occupancy rates, TRevPAR, GOPPAR and GOP, the report and its updates present how wellness contributes to hotel revenue flows and operating costs, and what effects it has on margins and profits.
DOWNLOAD THE REPORT
About RLA Global
RLA Global is a leading boutique advisory firm, specializing in resorts and destinations, mixed-use developments, and complex hospitality and tourism assets. We engage projects from a highly strategic perspective right down to the finest details, encompassing the entire life-cycle of leisure and hospitality assets. The firm has a proven track record of 100+ high-profile projects, across four continents. RLA Global is recognized by the European Travel Award as one of the Best International Leisure and Hospitality Advisors. www.rlaglobal.com
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles

Hospitality Net
a day ago
- Hospitality Net
MAMA Shelter Singapore Makes Her Debut: Don't Just Stay, Live For The Night
Mama Shelter, the iconoclastic hotel brand known for blending hospitality with personality, will make her long-awaited Asian debut this September with the opening of Mama Shelter Singapore. Located on Killiney Road in the Somerset district, the 115-room property brings the brand's signature character, colour and culture to one of the world's most dynamic cities. Part of Ennismore, a global collective of lifestyle hospitality brands under Accor, Mama Shelter was born in Paris and has since grown to 20 locations worldwide, from London to Lisbon, Dubai to Nice. More than just a place to sleep, Mama Shelter Singapore is a space to live, dine, dance and connect. It's a destination where the energy flows freely, from the design to the drinks list, from the rooms to the rooftop. A NEW BREED OF HOSPITALITY Mama's bringing a new kind of hospitality to Singapore, one that celebrates community, creativity and delivers soul. Mama's not luxury, she's not budget, she's something altogether more human and desirable. It's the kind of hospitality where people from all walks of life can come together and share authentic experiences. At Mama, the hotel room is never the point of entry. The experience begins the moment you arrive. From the street, the building's sculptural exterior is framed in confident lines and colour, a fitting first impression for what's inside. Step through the doors and you're greeted by a cinematic swirl of design, music and movement. Inside, the open-plan lobby, restaurant and island bar buzz with colour, conversation and the unmistakable energy of Mama. Arcade games, board games and pet-friendly tables bring a sense of play, while a raised stage and DJ booth provide the heartbeat for regular live sets and entertainment. At Mama Shelter Singapore, entertainment is not background noise, it is the soul of the space. Rooted in Singapore's creative scene, Mama brings together DJs, artists, performers and makers who reflect the pulse of the city. From rooftop sundowners and family brunches to late-night sets and unexpected pop-ups, every occasion is a celebration. Regular programming champions bold self-expression, nostalgic joy and fresh discovery, blurring the lines between guest and local, stage and floor, hotel and home — because at Mama, everyone's part of the party. DESIGN Designed by long-time collaborators Dion & Arles, Mama Shelter Singapore is a vibrant celebration of cultural fusion and creative freedom. The interiors are layered with texture, storytelling and symbolism, blending Mama's playful roots with the rich visual language of Singapore. Neon signage, colourful murals and eclectic furnishings create a sense of intimacy and irreverence, while every corner reveals something unexpected. Even the lifts, which are lined with patterned upholstery, mirrors and moody lighting, set the tone for the journey up. Drawing on Singapore's multicultural identity, the design takes inspiration from traditional dress and local iconography. Expect bold contrasts, joyful colours and layered patterns, with no separation between good taste and bad taste, just an open invitation to express. Peranakan influences appear throughout, from wedding-dress-inspired carpets in the rooms to vibrant tiles on the rooftop and around the pizza oven. Animal motifs like peacocks are woven into soft furnishings, while details such as bamboo-shaped furniture legs, wooden beads and turned wood features create a rich visual language. A bespoke stained-glass panel at the entrance adds an unexpected touch on arrival. The rooftop is imagined as a jungle clearing, surrounded by tropical greenery and mosaic-tiled pools. Sunken game tables, a shell fresco and Peranakan tiles bring colour and texture, while organic shapes and natural wood furniture form pockets for privacy or play. Almost half the rooms come with private terraces, a new high for Mama, and a rooftop pool brings a new resort-style energy to the brand. Anchoring it all is a monumental ceiling mural by Parisian street artist Beniloys, who spent three months on site to hand-paint a sweeping narrative through the restaurant, rooftop and lift lobbies. Featuring peacocks, tigers, dragons, birds, sailboats and garden scenes, the mural captures Singapore's maritime roots, multicultural character and Garden City spirit. Mama Shelter Singapore is both a visitor and a resident, a ship in the harbour flying her own flag. DINING: A RESTAURANT WITH ROOMS ABOVE IT At Mama Shelter, the restaurant is the reason you come, the room is just a bonus, and Mama Shelter Singapore is taking this to the next level. On the ground floor, Mama Restaurant and Island Bar serve an all-day brasserie-style menu that's playful, soulful and just a little mischievous. Executive Chef Eugene Tan, formerly of Panamericana fame, brings local spark to international favourites. The drinks list, developed in collaboration with acclaimed bartender Hazel Long of Junior the Pocket Bar, blends fresh signatures, local ingredients and plenty of personality in every glass. On Sundays, Mama's signature brunch delivers a generous all-out spread that's made for lingering. It's relaxed, a little indulgent and perfect for friends, families or the morning after. Expect cold cuts, cheeses, fresh and fulfilling salads, pastas and roast joints, along with playful signatures. The dessert table seals the deal. Everything is homemade, hearty and full of flavour, just how Mama likes it. Up at Mama Rooftop Bar & Restaurant, Mama offers an escape within the city. Surrounded by tropical greenery and mosaic-tiled pools, the space is both relaxed and theatrical. The air-conditioned restaurant provides a cool retreat, while low-slung loungers and striped umbrellas invite guests to linger longer. One of the hotel's two pools doubles as a stage for DJ sets and live performances, while the rooftop restaurant serves fresh, coastal Mediterranean dishes designed for sharing. Three tucked-away dining tables offer the ultimate setting for a rooftop dinner party, perfect for groups looking for a little privacy without losing the vibe. From artisanal pizzas to spritz jugs, it's Mama at her most playful with skyline views to match. EVERYONE'S WELCOME Mama Shelter Singapore is home to 115 guest rooms, all designed with comfort, cleverness and character in mind. Concrete walls are softened by patterned textiles and woven headboards. Carpets are inspired by Peranakan motifs, sheer lampshades contrasting with the occasional Bugs Bunny mask. The brand's first-ever bunk bedroom makes its debut here, ideal for families or groups of friends. All rooms come with five-star bedding, 100 percent satin cotton sheets, soundproofing, large screens with films on demand, and bathroom amenities by Ink & Water, an Australian brand known for its clean, cruelty-free formulations. Downstairs, the Mama Shop exists for guests to take a little piece of Mama home with them, as well as online at with a tightly-edited collection of T-shirts, caps, hoodies, tote bags and Mama's signature Ambiance fragrance. LOCATION: WELCOME TO THE NEIGHBOURHOOD Positioned between Orchard Road and the lifestyle precinct of New Bahru, Mama Shelter Singapore offers direct access to some of the city's most exciting retail, dining and cultural experiences. A short walk from Somerset MRT, the hotel sits at the crossroads of Singapore's history and its ever-evolving future and makes an ideal base for locals, tourists and business travellers alike. The property is led by General Manager Xavier Pougnard, who brings extensive experience in the hospitality industry to Mama's first Asian outpost. Known for his blend of precision, creativity and people-first leadership, Xavier is focused on building a culture rooted in fun, inclusivity and the highest standards. For reservations, visit For more information, visit or follow us on social media @MamaShelterSingapore. Hotel website

Hospitality Net
04-08-2025
- Hospitality Net
Hotel Gabrielli Venezia – Starhotels Collezione Opening 25 August, Presents Its Culinary Offering to the City
Opening summer 2025 and part of Starhotels Collezione, the new Hotel Gabrielli returns as a beacon of lagoon hospitality - respectful of its past and visionary in its outlook, and reimagined for 21st-century travellers. Once an essential stop on the Grand Tour and later a favourite retreat for Orient Express passengers due to its proximity to the Biennale Gardens and the Arsenale, the hotel is poised to once again become a gathering place for art lovers and creatives. With the imminent reopening of Hotel Gabrielli in the heart of the lagoon, following extensive restoration work, Starhotels unveils not only a new beacon for Venetian hospitality but also a refined culinary concept poised to balance authenticity and exploration. Now part of the Starhotels Collezione portfolio, Hotel Gabrielli fully embraces the group's culinary philosophy, championing local culinary traditions through a contemporary sensitivity and profound respect for territorial identity. Here, quality emerges from the commitment to ingredients sourced from local supply chains following the Km Veneto ethos, a value that becomes the essential expression of the connection between origin and innovation. Leading this vision is Executive Chef Mirko Pistorello, a native Venetian born in 1973 with international and Michelin-starred experience. At Gabrielli, Pistorello tells the story of a cuisine rooted in memory, nourished by measured gestures, regional products and the rhythm of the seasons. All of Hotel Gabrielli's dining spaces, conceived as open and fluid spaces have been designed to offer an exceptional all-day dining experience. In tribute to Franz Kafka, once an illustrious guest of the hotel, the restaurant Felice al Gabrielli and K Lounge Bar take centre stage. Felice al Gabrielli, named after Felice Bauer - the writer's beloved muse to whom he wrote many of his most famous letters within these very walls - is an intimate, refined setting that opens onto a quiet internal courtyard enhanced by jute-effect fabrics and native plants, evoking the discreet atmosphere of a winter garden. Here, the refined culinary experience revives the flavours of the past within a contemporary setting. The restaurant's à la carte menu showcases signature dishes by Chef Pistorello, such as Risi e Bisi with Bassano asparagus and pea peel powder, where raw ingredients are crafted across multiple textures and levels - an ode to sustainability and complete ingredient valorisation, with raw and cooked asparagus from Bassano del Grappa combining divinely with the dish. Other highlights include the Millefoglie di gambero in Saor with parsley gel and pine nut mayonnaise, and the unexpectedly reimagined Tira-misù, transformed in both form and texture. K Lounge Bar, with its warm tones and natural materials, forms the heart of Gabrielli, where the food & beverage offering draws inspiration from the flavours of the lagoon. But it's on the sixth floor that the hotel reveals its most scenic soul, with Terrazza Gabrielli: 150 square metres offering a panoramic view of the lagoon, with spectacular vistas of San Giorgio Island. With a vibrant yet understated atmosphere, it offers the perfect setting to savour traditional Venetian cicchetti, signature cocktails meticulously crafted by expert Bar Manager Diego Filippone, all while enjoying sunsets over San Marco and glimpses of the Lido. More than just a service for hotel guests, Gabrielli's culinary offering is designed for the city itself and for those seeking a refined experience in the heart of Venice. The hotel's cuisine becomes a mirror of a broader vision: understated elegance, cultured hospitality and a reverent interpretation of the region it celebrates. Hotel website

Hospitality Net
04-08-2025
- Hospitality Net
Will AI Make Hotel Websites Obsolete? Not Quite, but...
In my writings over the past decade, I have frequently returned to the notion that artificial intelligence is not merely an additional layer in the technological stack, but rather a reconfiguration of the Internet's ontological architecture. It redefines not only how we book, but also how we come to know, how we choose, and ultimately how we experience. AI is not simply the new interface, it is the new epistemology. And yet, in the face of this tectonic shift, the assertion that hotel websites are on the verge of obsolescence feels, at best, premature and, at worst, epistemologically superficial. Let me unpack that. Some years ago, I proposed that we were witnessing a transition from an HTML-based internet to a generative, semantic web; a post-indexed realm where large language models no longer retrieve content, but actively compose it. This is not a cosmetic enhancement of user experience. It is the dissolution of the interface itself. When I say that "AI is the new UI," it is not a rhetorical flourish, but a forecast grounded in the trajectory of computational cognition. In this emerging paradigm, the user journey is no longer mediated by drop-down menus or carousel sliders, but by intent inference, probabilistic reasoning, and neural prediction. Within this agentic ecosystem, AI agents will likely communicate directly with a hotel's CRS, PMS, or ARI endpoints through APIs, bypassing the traditional front-end entirely. And, truth to be told, platforms such as or Google have already positioned themselves as the primary substrates for these interactions, not because users consciously choose them over other options, but because synthetic agents prefer them. They are structured, annotated, schema-rich environments that are legible to machine intelligence. This preference is not incidental. In virtually every single test I've done with autonomous travel planning so far, agents consistently bypassed altogether, defaulting instead to OTAs. The reason is both simple and telling: Booking speaks machine. Your most likely, does not. But this does not mean the hotel website will vanish. Rather, it will mutate. The nostalgic vision of a potential guest arriving at your homepage, absorbing your brand narrative, exploring a meticulously (hopefully!) crafted UX, and being emotionally moved by persuasive copy still retains symbolic value within human-centric marketing, but it plays almost no role in the decision-making processes of synthetic agents. Agentic AI has no regard for the elegance of your serif fonts. What it seeks is structured rates, inventory metadata, cancellation policy logic, amenity taxonomies, and room categorization defined in schema. org-compliant JSON-LD. That is the syntax of its world. And that is precisely why the hotel website, while no longer a performative space, remains infrastructurally indispensable. The generative web still depends on anchors. It cannot synthesize meaning in a vacuum. It must hook into structured information that can be parsed, weighted, and recomposed. Those anchors (your ARI, your review aggregates, your canonical descriptions, your media repositories, your microdata, and, if you dare to innovate, your own autonomous hotel agent) are the raw material from which these models derive knowledge. And if you fail to provide them, the only handshake your property will offer is with the OTAs (and we all know the cost of that embrace). So no, hotel websites are not becoming obsolete. They are becoming invisible. If Max's question is whether websites, as we have traditionally known them, will disappear, then the answer is likely yes, and it may happen within this very decade. However, framed differently, one could argue that they will endure as repositories of structured truths, rather than as stages for aesthetic persuasion. The guest will not see your website, but their agent will inhabit it. The strategic imperative for hoteliers, therefore, is not to redesign websites for human eyes (or at least not as a first priority) but to reimagine them as machine-readable ecosystems. This means investing in composable architectures, headless CMSs, semantic data layers, and generative model optimization. In this light, the more pertinent question is not "Will AI make hotel websites obsolete?" but "What is the function of a hotel website in a world where AI sees on our behalf?" The answer, though stripped of glamour, is simple: to be visible to machines, to be interoperable, to serve as a semantic backbone in an increasingly agentic web. Not very poetic, I know. But, I'm afraid, also very true.