Major changes to Stroud town centre bank from today
Santander - based at Five Valleys Shopping Centre - will be reducing its opening hours from today, Monday, June 30.
It will now be open on a Monday, Wednesday and Friday from 9.30am to 3pm.
It will be closed on a Tuesday, Thursday, Saturday and Sunday.
A spokesperson for Santander said: "We've informed LINK, an independent industry body, about our plans to reduce the opening hours for this branch.
"LINK carry out Access to Cash assessments when a bank changes its opening hours, and they publish the outcome of their assessment and any recommendations they make for new cash access services.
"We last did a major review of our branches in 2021.
"Since then, our customers are choosing to use Mobile, Online and Telephone Banking more, and branches less.
"We've now done a more recent review of our branches, looking at where they're located, how they're used and the other local banking options available.
"As a result of our review findings, we've decided to reduce the opening hours of our Stroud branch. When deciding to reduce the opening hours, we looked at how the branch is being used and how customers are banking in other ways.
"Ninety-two per cent of our branch customers already use a variety of ways to do their banking.
"Seventy-five per cent of our branch customers use our Online, Mobile or Telephone Banking services.
"Twenty-six per cent of our branch customers also use another Santander branch.
"We're aware of the impact of this decision and will be here for you in person to offer support and answer any questions."
The nearest Santander branches are in Gloucester and Cirencester, with the latter also changing opening hours today.
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