Mrs Hinch loves it but I think it's toxic… I've seen it do so much damage & I'm a pro cleaner

Scottish Sun

17-05-2025

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MRS Hinch loves it so much that she's done multiple Instagram videos gushing about its effectiveness.
But now professional cleaner Gemma has had her say - revealing she thinks Viakal is one of the most "toxic" products around.
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Mrs Hinch took to Instagram to share a video about the new Viakal spray, as she said she's used the limescale remover since "day one"
Credit: Instagram/@mrshinchhome
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She showed herself without gloves, as she demonstrated the effectiveness of the product on her shower head
Credit: Instagram/@mrshinchhome
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But professional cleaner Gemma strongly disagrees, and insisted there's no need to use such a "toxic" product
Credit: TikTok/@diamondgemcleaning
Gemma took to TikTok to share her opinion after Mrs Hinch - aka Sophie Hinchcliffe - posted yet another social media clip about the limescale spray she's used from "day one".
This time she was referring to the latest Viakal release - Viakal Vinegar Action - which "combines the magic of Viakal with the cleaning power of vinegar".
She then used it on her shower screen to show it in action, spraying it on, waiting three minutes and wiping it off to reveal a sparkling clean screen.
Mrs Hinch continued to use the spray on both her shower head and her plug to remove the limescale, before concluding: "If you haven't got one in your cleaning cupboard, get one.
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"It's the number one by me for a reason."
But Gemma was quick to disagree with the cleanfluencer in her TikTok video, as she said: "I've just seen Mrs Hinch promoting this product, it was an ad and I know that she works for them, she said it's her favourite product.
"Now I'm a professional cleaner and it's my worst.
"I've spoken about this product so many times because I've just seen so much damage from this product and I will never use it."
Gemma added that the reason her nails always look so good is that she doesn't use Viakal, or get such "toxic" products near her hands.
"I would say that anybody if you do want to use Viakal please wear gloves," she sighed.
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"That stuff is potent and I would even wear a mask, like that stuff makes me feel sick, it gives me a headache and the worst part is it's not needed."
Instead of using the spray, Gemma swears by Cif cream cleaner, white vinegar and a Brillo pad, which doesn't scratch the glass and works for her every time.
In fact, she's said she's even seen "so much damage" that's come from using the spray.
"I don't normally come on here and talk about other people but I find it hard when someone is promoting such a toxic product and it's an ad and it's just not needed," Gemma continued.
"Honestly ditch the Viakal and swap it for white vinegar or Cif cream cleaner and you're going to get exactly the same results without breathing in loads of toxic chemicals."
And as with any video featuring an opinion, the comments section of Gemma's TikTok was quickly filled with other cleaning whizzes sharing theirs.
Mrs Hinch's whopping £4.4million fortune
HOMEMAKER Sophie Hinchcliffe makes a whopping £4,313 per day. The star, known best as Mrs Hinch online, has cleaned up with bumper earnings for her social media, with reported new figures for company Mrs Hinch Limited.
In fact, according to Companies House, she has more than a million reasons to be smiling with the company's takings in 2024 amounting to a huge £1,574,405 annual profit.
They also reveal that Sophie has amassed a huge £5 million worth of assets in her firm since it first launched.
Mrs Hinch Limited, which was set up in 2019, started off with online videos detailing cheap cleaning hacks, ways to save money, and advice to run a family home.
Sophie was also praised for her honesty when it comes to raising her sons, giving advice to mums who could be struggling, lifting the lid behind a world that could be picture perfect.
She proved so successful, she has since been expanding her businesses to multiple different ventures, including her own cleaning range, books, interior design services and baby goods.
In 2024, her company's reported cash at bank and in hand at £4,179,283, monies due in at £748,130 and tangible assets at £81,123.
After allowing for £644,402 in bills, Sophie retained £4,364,134 worth of profits in the firm – including her latest takings.
Her assets include a £99,775 car bought in 2024 - with her latest account proving her most successful set of figures so far.
"I love it. It's the texture- it clings," one wrote.
"So I can spread it evenly, the other stuff is too patchy."
"I love it!!!!!! It's great for glass," another agreed.
"If used correctly it's fantastic. Don't get me wrong, Mrs Hinch is promoting it like it works easily when it doesn't.
"But it can be used safely and I work in a ventilated room with a mask and gloves. Job 10x easier."
"It's good in the right hands," a third said.
However, others were firmly of the same opinion as Gemma, and didn't hold back as they explained why.
"I used it for a long time and totally regret it," one said.
"It ruined my client's taps, it's toxic and it DAMAGES for sure."
"It ruined my bathroom!!!" another added.
"I didn't know it was so bad and my gorgeous new build bathroom is RUINED!"
"I'm also a self employed cleaner and I hate it so much," a third said.
"Causes so much damage."