
Last chance to get FREE £20 gift from Sky after major TV outage – and the deadline to claim is now just hours away
SKY customers have just hours left to claim a free gift worth £20.
The freebie was issued as an apology after Sky 's major TV outage on May 15.
4
4
It saw Sky viewers left without telly for hours due to a technical issue.
And even after the outage, some users still struggled to get their tellies working – with others calling for compensation.
Days after, Sky revealed it was handing out a free Sky Store movie worth £20.
But that offer is due to expire in a matter of hours.
The gift is only available to claim until the end of Saturday, May 31, at which point it will vanish.
To claim it, go to the TV homepage, visit the Sky Store, then click the Your Sky Store Gift On Us tile to choose a movie.
Sky called the free movie a "small gift for your understanding".
In an email to customers, Sky wrote: "We're extremely sorry if you experienced disruption to your Sky Q services recently.
"On the evening of 15 May, a technical issue caused some Sky Q boxes to enter standby mode.
"Our teams acted quickly to resolve the issue and restore services."
CLEAR SKY?
Sky Offers Free Movie Gift and More
The outage affected a huge number of customers, with tens of thousands of complaints showing up on service tracker Down Detector.
Customers faced blank screens and error messages during the outage, with a smaller number of TV fans having issues days after the event.
Sky sent a text message to customers explaining what to do if you were still experiencing TV issues after the fix.
"These issues have been fixed," explained Sky.
"If you're still having trouble, please switch off your box at the mains for 30 seconds, then back on.
"For mini box issues, also reboot the main box."
The issue only affected customers using Sky Q, which works using a satellite dish attached to your home.
It didn't affect anyone with a Sky Glass television or Sky Stream set-top box, however.
TRY THESE SKY TRICKS!
Got Sky Q? There are some handy tricks worth knowing about...
Find your lost TV remote
If you can't find your Sky Q remote, don't panic.
Just press the Sky Q logo on the front of your TV box.
It's actually a button that will trigger your TV remote's built-in ringer.
You'll get 30 seconds of beeping to find where you've dropped it. Hint: it's probably under the sofa cushion.
Search movies by quotes
You might have already used voice search for controlling TV playback – but your remote's microphone has another clever trick.
It turns out that you can say movie quotes into the remote and Sky will find the film for you.
This is handy if you can't remember the name of a top movie or show.
Here's a list of movie quotes to try on Sky.
Save lost recordings
Have you ever deleted something you'd recorded on Sky, only to regret it later?
Or maybe someone in your family removed something without telling you – sparking a massive row.
Don't panic: you can get them back.
Just go to Recordings > Manage > Deleted and then simply hit Undelete on the item that you want to resurrect.
If you do that, it'll return to your Recordings section as good as new.
Picture Credit: Sky
That's because Sky Glass and Sky Stream rely on an internet connection instead of a satellite dish.
STREAM ON
It comes days after millions of Sky customers were warned of four TV channel changes.
Sky customers recently received an upgrade for .
There's a clever Sky trick to unlock hundreds of extra TV channels and movies for free instantly.
4

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


BBC News
25 minutes ago
- BBC News
Date set for return of cinema to Nottingham Cornerhouse
The Cornerhouse in Nottingham will see the return of cinema screenings after a new operator took over its January Cineworld said it would leave the 14-screen Burton Street cinema as part of a UK-wide restructure of the business, in a decision the Cornerhouse said was "unfortunate".Cinema chain Vue confirmed it was taking over following a temporary closure and new-look cinema, which includes VIP seating and new projection technology, will open its doors to movie buffs from 27 June. Narinder Shergill, Vue UK & Ireland general manager, said: "We're so pleased that we've been able to keep providing visitors to The Cornerhouse, with somewhere to see the latest blockbusters, event cinema and classic favourites, and we look forward to opening our doors."


BBC News
30 minutes ago
- BBC News
Former Race Across the World star Sam Gardiner dies after crash
Former Race Across the World contestant Sam Gardiner has died after a 24-year-old had been driving on the A34 near Manchester on Monday night when his car left the road and rolled before landing on its side, Greater Manchester Police was the only person in the vehicle and was taken to hospital where he died of his injuries on Thursday, his family said in a recent landscape gardener appeared with his mother Jo as they travelled across South America in the second series of the BBC show, which aired in 2020. They were unable to compete in the final leg after running out of money, but Sam described it as a "life-changing" experience. While filming for the BBC series, Sam said: "Mum and I are very close - we often think or say the same things."She has travelled a lot in her life, so I think it would be fun to do it with her."In a statement, issued by a family member, Sam's parents Jo and Andrew said they were "devastated". "Sam left us far too soon, and while words will never fully capture the light, joy and energy he brought into our lives, we hold on to the memories that made him so special," they parents said he was "adored by his family" and described him as "loyal, funny and fiercely protective".They added the Race Across the World experience "opened Sam's eyes to the wonder of adventure". Sam's uncle Jonny Dunlop, told the BBC: "What you saw was what you got. Sam loved gardening, animals and doing physical activity."Mr Dunlop said his sister Jo and Sam had a "special relationship" and were an "enormous hit on the show", adding: "The public really loved them."In a statement, a Race Across the World spokesperson, said: "Everyone who worked with him and indeed everyone who watched Sam could see just how precious and transformative the trip was for both him and his mum, Jo."Sam embraced the seven-week trip with an energy, love and a determination that saw the pair enjoy adventures across Mexico to Argentina making audiences fall in love with them and their special bond as a result. "Since filming, both Sam and Jo have been an integral part of the Race Across the World cast family and on behalf of us all from the BBC, production and the rest of the cast, we would like to extend our deepest condolences to his parents, Andrew and Jo; his brothers, William and Charlie; his step mum Justine; his family and friends, " they family have asked for privacy to grieve for his had been recently working on the west coast of Scotland and travelled down to Stockport in Greater Manchester to attend a family birthday celebration earlier this week, according to his uncle. Listen to the best of BBC Radio Manchester on Sounds and follow BBC Manchester on Facebook, X, and Instagram. You can also send story ideas via Whatsapp to 0808 100 2230.


Telegraph
31 minutes ago
- Telegraph
Heathrow boss should never have had phone on silent, says Virgin Atlantic chief
The chief executive of Virgin Atlantic has hit out at the boss of Heathrow for muting his phone while he slept as a fire broke out at the airport, leading to thousands of delayed and cancelled flights. Shai Weiss said as the head of an airline he would 'never' put his phone on silent because the job required round the clock attention. Last week an internal report into the incident found Thomas Woldbye, who was paid £3.2m last year, was uncontactable for the first seven hours of the airport's shutdown because his phone had been switched to silent mode before he went to sleep. Speaking at an airline industry event, Mr Weiss said: 'The last time I put my phone on silent when running an airline was – never. I think all of my colleagues would share that observation. 'This is a 24/7 job and safety and security are the number one priority.' Mr Woldbye also came under fire from Sir Tim Clark, the Emirates Airline chief, who said that Heathrow had been 'caught short' by the outage that created such turmoil on March 31. He said: 'They were floundering around trying to think what had actually happened. 'It ranged from sabotage by a foreign actor to a meltdown at a substation through to mice running around and doing all sorts. 'Nobody really had any idea. That was a bit of a shock. If they haven't learned from that they never will.' Sir Tim said it had come as a shock to him that Heathrow had no supplementary power supply that would kick in when the outage hit. He said Emirates employees 'have eyes on every single aspect of our operation 24/7. 'We've learnt from our mistakes. We never close our eyes. If we did we'd be in trouble. Insurrection, coup, fire or whatever it may be. It happens all the time.' Willie Walsh, chief executive of the International Air Transport Association, said the shutdown of Heathrow had undermined Labour's bid to restore Britain's status as a major economic force. He said: 'The fact remains that a single point of failure brought the country's global connectivity to a halt. A government that promotes 'a Britain back on the world stage' should understand how unacceptable such a vulnerability is. 'It cannot be 'Britain's back, provided there's power.'' Airlines expect compensation Mr Weiss said he expects Heathrow to begin compensating airlines for the cost of the outage now that an inquiry commissioned by the airport, and led by former transport secretary Ruth Kelly, has published its findings. He said that the disruption 'cost a lot of money' and that Virgin and other airlines had been 'very clear' with Heathrow management about their expectations regarding compensation. Mr Weiss added: 'We have put in a request and we expect them to do the right thing. We agreed with them to hear some responses from the Kelly report and others, which have recently been published. But once the dust settles, our bill is coming.' Mr Weiss previously said that had he been in Mr Woldbye's position he would have 'rushed to the airport at that moment. All CEOs are geared for that.' It was initially reported that Mr Woldbye went to bed at around 12.30am having been made aware of the fire, leaving the decision to close the airport to his deputy, Javier Echave. The Kelly report said that was not the case and that he had retired to bed unaware of the situation and 'was not involved' in the decision to shut down for 24 hours. Alerts known as F24 alarms were sent to Mr Woldbye's mobile at 00:21 and 01:52 to activate emergency procedures and Mr Echave tried to call him several times. The report said: 'Mr Woldbye first became aware of the incident at approximately 06:45 on March 21, and received a debrief from Mr Echave.'