Chandigarh woman sues Maruti Suzuki, dealership for failing to transfer old car ownership; seeks vehicle's court custody
A woman has filed a civil suit against Maruti Suzuki and one of its dealerships in Chandigarh for refusing to transfer the ownership of her old car and allowing a third person to have control of and run the vehicle without getting it noted in the name of the new owner.
The suit has been filed by Kulpreet Kaur against Maruti Suzuki India Limited and Autopace Network Private Limited (car dealership). Meanwhile, the Registration and Licensing Authority (RLA), Chandigarh and the principal secretary (Transport), Himachal Pradesh, have also been made respondents in the case.
Through her counsel, Advocate Ajay Pal Singh, Kaur said she purchased a brand-new car from Autopace Network — a Maruti Suzuki Fronx — and before the purchase, Maruti Suzuki and the dealership, promised her that she would be compensated suitably in case she chose to return her earlier car, Hyundai i10, while buying the new vehicle from the showroom. Kaur said they said a handsome amount would be paid to her in the form of 'suitable adjustments' in the total value of the new car she was buying, in case she handed over the keys of her old vehicle.
Kaur said she handed the keys of her old car to the dealership, for which the company and dealership gave a decent incentive to the purchaser by adjusting the value of the used car from the total value of the car that she was purchasing. She said she bought the car in September 2023.
However, Kaur's counsel, Singh, argued Kaur is running from pillar to post to find out if, as promised, her old car had been transferred in the name of the new purchaser. However, she found out that the used car has not so far been transferred, and is lying at an undisclosed place, but in her name on paper. On following up with the company and dealership, she was informed her car was handed over to a local car dealer — Jainendra Bhalla of Sector 47, Chandigarh — and he further sold the vehicle to some unknown person. Kaur said that despite her repeated requests, Bhalla has not given any assurance that he will get the vehicle transferred in
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