Now police officers in UT to use E-Beat app on phones to boost community policing
The new upgraded android phones will allow the e-beat officers to work efficiently, by using the application to manage data in their field. The application will have all the information related from the important institutions in the area, to the profile of the criminals, who have been released from jail, and have moved back to their houses, SSP Kanwardeep Kaur said.
Developed by the National Informatics Centre (NIC), the E-Beat app aims to bring the police closer to citizens — both on the streets and on their phones. With real-time features designed to reduce response time, improve accountability, and streamline grievance redressal, the app empowers residents to locate their nearest police station, identify their designated beat officer, and lodge complaints or service requests directly — all routed in real time to the concerned Station House Officer (SHO).
The SHO, in turn, can assign duties digitally to individual beat officers, ensuring better oversight and faster follow-up. In emergencies, responders will receive alerts via the app alongside 112 calls, allowing beat officers to provide simultaneous, on-ground assistance — particularly vital in sensitive situations involving women, children, or urgent public safety incidents. 112 is integrated with the E-Beat app, ensuring the nearest beat officer gets immediate alerts, a police official said.
Beat and head constables will digitally record incident details and updates, while investigating officers will manage case progress within the platform. The centralised data — stored on a flagship server — enables senior police leadership to analyse crime trends, assess staff performance, and strategise resource deployment more effectively.
Previously, incident records were maintained manually, leading to duplication and delays. The earlier app only supported digital data entry, but lacked real-time updates and analytics. The E-Beat overhaul eliminates paperwork, distribution issues, and legacy inefficiencies, police said.
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