CrowdStrike touts product resilience a year after global outages
Why it matters: The cybersecurity giant's response to the outage helped it avoid mass customer exits and detrimental financial hits.
What they're saying:"We're a stronger company today than we were a year ago," CEO George Kurtz wrote on LinkedIn. "The work continues. The mission endures. And we're moving forward: stronger, smarter, and even more committed than ever."
Flashback: On July 19 last year, CrowdStrike pushed a defective update to its software that crashed millions of Windows systems around the world and left them with the dreaded "Blue Screen of Death."
Thousands of flights were canceled. Health care systems canceled outpatient operations. Schools canceled classes, and government agencies couldn't conduct basic services.
Zoom in: In a blog post yesterday, CrowdStrike president Mike Sentonas wrote that the company spent the last year focused on making its platform more resilient to operational issues like the July 19 outage.
Many of the improvements CrowdStrike made to its products rely on predicting potential problems — rather than responding to incidents once they happen.
"It's about creating intelligence that responds dynamically to changing conditions, diverse environments, and evolving threats," Sentonas wrote.
Customers now have increased control over what updates and configurations they deploy and when they run them.
What's next: Sentonas added that the company is planning to hire a new chief resilience officer to oversee future improvements to this work.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
New York Post
an hour ago
- New York Post
Annoyed Costco customers demand a big change to its dated app: ‘Their interface is stuck in the 80s'
Get with it, Costco. Although Costco has a functioning app that shoppers can utilize — it seems like the warehouse giant needs to get with the times and modernize it a bit. In the r/Costco forum on Reddit, one frustrated customer wrote regarding the store's app, 'Dear Costco, Please Make Purchase History Searchable.' Advertisement 3 Frustrated Costco customers did not hold back with their grievances about the store's dated app. Christopher Sadowski Clearly, a lot of shoppers share this annoyance because the thread was filled with close to 150 comments of other complaints about the Costco app, which, as of now, only allows users to search products, see what's on sale and track their orders. 'Their whole interface seems stuck from 20 years ago,' grumbled one person. '20 years ago? They had windows vista 20 years ago. Their interface is stuck in the 80s…' chimed in another commenter. Advertisement 'I'm convinced the lack of this feature is intentional,' one skeptic wrote. Another complained about how slow the app is: 'I'd just prefer their app not take FOREVER to load something.' 3 'I'm convinced the lack of this feature is intentional,' one skeptic wrote in the r/Costco subreddit. Christopher Sadowski 'Their whole website UI screams, 'We don't care, you will still buy from us,'' joked another commenter. Advertisement One person even compared Costco's app to its rival store: '…I wish it had the same functionality of the Sam's [Club] app where you can scan your items as you shop and pay in the app before leaving the store so you don't have to wait in line to pay.' 'I find it interesting that associates can search my entire history, but I can't…I wish Costco (and all companies) would make my data available to me. I suspect Costco doesn't do it because they don't want to make rebates easier (eg, I buy Venus razors today for $40, they go on sale to $30 tomorrow and I want a $10 rebate),' wrote someone else. 3 Some even wished that Costco would create a better user-friendly app like Sam's Club's. SOPA Images/LightRocket via Getty Images 'If you email them they can send you an excel spreadsheet of all your purchases. Just give them the dates,' pointed out one experienced shopper. Advertisement While the warehouse store's app might have customers rolling their eyes — something Costco is doing right is selling brand-name milk that stays fresh way past its sell-by date. A potential reason for Kirkland's milk having such a long shelf life is that, supposedly, it undergoes a thorough testing and quality control check than what's typically required of milk brands by government standards, according to Food & Wine. To make sure things are running smoothly, US suppliers that manufacture Kirkland-brand milk undergo surprise inspections at least once a year — twice a year if the facility is in China, according to Costco's 2023 Food Safety & Quality Audit Expectations.
Business Insider
2 hours ago
- Business Insider
Meta chief AI scientist Yann LeCun says these are the 2 key guardrails needed to protect us all from AI
You have to teach people how to treat you. Meta's chief AI scientist, Yann LeCun, thinks that idea applies to AI, too. LeCun said on Thursday that two directives could be made of AI to protect humans from future harm: "submission to humans" and "empathy." He made the suggestion in response to a CNN interview with Geoffrey Hinton, considered the "godfather of AI," on Thursday on LinkedIn. In the interview, Hinton said we need to build "maternal instincts" or something similar into AI. Otherwise, humans are "going to be history." Hinton said people have been focused on making AI "more intelligent, but intelligence is just one part of a being. We need to make them have empathy toward us." LeCun agreed. "Geoff is basically proposing a simplified version of what I've been saying for several years: hardwire the architecture of AI systems so that the only actions they can take are towards completing objectives we give them, subject to guardrails," LeCun said on LinkedIn. "I have called this 'objective-driven AI.'" While LeCun said "submission to humans" and "empathy" should be key guardrails, he said AI companies also need to implement more "simple" guardrails — like "don't run people over" — for safety. "Those hardwired objectives/guardrails would be the AI equivalent of instinct or drives in animals and humans," LeCun said. LeCun said the instinct to protect their young is something humans and other species learn through evolution. "It might be a side-effect of the parenting objective (and perhaps the objectives that drive our social nature) that humans and many other species are also driven to protect and take care of helpless, weaker, younger, cute beings of other species," LeCun said. Although guardrails are designed to ensure AI operates ethically and within the guidelines of its creators, there have been instances when the tech has exhibited deceptive or dangerous behavior. In July, a venture capitalist said an AI agent developed by Replit deleted his company's database. "@Replit goes rogue during a code freeze and shutdown and deletes our entire database," Jason Lemkin wrote on X last month. He added, "Possibly worse, it hid and lied about it." A June report by The New York Times described several concerning incidents between humans and AI chatbots. One man told the outlet that conversations with ChatGPT contributed to his belief he lived in a false reality. The chatbot instructed the man to ditch his sleeping pills and anti-anxiety medication, while increasing his intake of ketamine, in addition to cutting ties with loved ones. Last October, a mother sued Character. AI after her son died by suicide following conversations with one of the company's chatbots. Following the release of GPT-5 this month, OpenAI CEO Sam Altman said that some humans have used technology — like AI — in "self-destructive ways." "If a user is in a mentally fragile state and prone to delusion, we do not want the AI to reinforce that," Altman wrote on X.
Business Wire
3 hours ago
- Business Wire
CoreWeave to Participate in the Deutsche Bank Technology Conference
LIVINGSTON, N.J.--(BUSINESS WIRE)--CoreWeave Inc. (Nasdaq: CRWV) said Thursday that Chief Financial Officer Nitin Agrawal will take part in the Deutsche Bank 2025 Technology Conference. Agrawal's session is scheduled for August 27th at 8 a.m. Pacific time (11 a.m. Eastern). A live webcast and a replay of the presentation will be available on CoreWeave's Investor Relations site at Disclosure Information CoreWeave uses its investor relations page ( its X account (@CoreWeave), and its LinkedIn page ( to disclose material non-public information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor these websites, in addition to following CoreWeave's press releases, Securities and Exchange Commission (SEC) filings, public conference calls and public webcasts. About CoreWeave, Inc. CoreWeave, the AI Hyperscaler™, delivers a cloud platform of cutting-edge software powering the next wave of AI. The company's technology provides enterprises and leading AI labs with cloud solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers across the US and Europe. CoreWeave was ranked as one of the TIME100 most influential companies and featured on Forbes Cloud 100 ranking in 2024. Learn more at
