Capgemini-WNS Deal: French firm to acquire BPS provider for $3.3 billion; eyes edge in agentic AI operations
French tech giant Capgemini on Monday announced its acquisition of business process services (BPS) provider WNS for $3.3 billion in cash, a strategic move aimed at creating a global leader in AI-powered business operations.
As per the news agency AFP, the deal, unanimously approved by both companies' boards, values WNS at $76.50 per share, a 28 per cent premium over its 90-day average trading price.
With this acquisition, Capgemini aims to tap into the fast-evolving demand for agentic AI, or autonomous AI agents, which can independently perform tasks and make decisions in business environments.
'Capgemini's acquisition of WNS will provide the group with the scale and vertical sector expertise to capture that rapidly emerging strategic opportunity created by the paradigm shift from traditional BPS to agentic AI-powered intelligent operations,' said Capgemini CEO Aiman Ezzat, as cited by AFP.
WNS, headquartered in London with a second base in India and listed on the New York Stock Exchange, began in the late 1990s by offering services to British Airways.
Today, it caters to clients across various sectors, helping them transition from conventional outsourcing to tech-driven operational models. The company is widely recognised as a key player in the BPS sector, which has evolved from simple back-office outsourcing to complex AI-integrated process management.
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'Organisations that have already digitised are now seeking to reimagine their operating models by embedding AI at the core, shifting from automation to autonomy,' WNS CEO Keshav Murugesh said, as per AFP.
Capgemini, which provides IT consulting and digital transformation services, said the acquisition would open up strong cross-selling opportunities and is expected to immediately enhance its financial performance.
The deal is projected to boost earnings per share by 4 per cent in 2026 and by 7 per cent in 2027 once synergies are realised.
To fund the acquisition and assume WNS's existing debt, Capgemini has secured €4 billion ($4.7 billion) in bridge financing, it said in a joint statement with WNS.
The transaction reflects a broader industry shift as companies move from AI-assisted automation to building AI-led autonomous operations.
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