Spotify, Discord, Gmail, YouTube, GMeet and more suffer outage; Google confirms issue with Google Cloud, says ...
Google Cloud said that multiple products were experiencing varying levels of service impact.
A widespread outage at Alphabet's Google Cloud on Thursday (June 12) disrupted services for tens of thousands of users across major platforms, including Spotify, Discord, Snapchat, Twitch, Anthropic, and Shopify. Several Google services, such as Gmail, Google Meet, and YouTube, also faced issues, according to reports.
Google Cloud acknowledged the problem on its status page, stating that multiple products were experiencing varying levels of service disruption. "Our engineers are continuing to mitigate the issue, and we have confirmation that the issue is recovered in some locations," Google Cloud said, though it could not provide a timeline for full resolution.
Downdetector, which tracks outages based on user reports, recorded over 10,000 incidents related to Google Cloud and more than 44,000 reports for Spotify around 2:46 p.m. ET in the U.S. Additionally, users reported over 4,000 incidents each for Google Meet and Google Search, and more than 8,000 for Discord.
Cloudflare, which also reported an outage on Thursday, clarified through spokesperson Alexander Modiano that its core services were unaffected, attributing the issue to Google Cloud's disruption.
The number of affected users may be higher than reported, as Downdetector's data relies on user-submitted reports.
What Google said on the outage
Google Cloud's status page initially didn't list any issues, but later updated to report 'Multiple GCP products are experiencing impact due to Identity and Access Management Service Issue.'
The most recent note from Google, posted at 3:41PM ET (1.10 am IST), says:
Our engineers have identified the root cause and have applied appropriate mitigations.
While our engineers have confirmed that the underlying dependency is recovered in all locations except us-central1, we are aware that customers are still experiencing varying degrees of impact on individual google cloud products. All the respective engineering teams are actively engaged and working on service recovery.
We do not have an ETA for full service recovery.
Incident affecting Agent Assist, Cloud Data Fusion, Cloud Firestore, Cloud Memorystore, Cloud Shell, Cloud Workstations, Contact Center Insights, Dialogflow CX, Dialogflow ES, Google App Engine, Google BigQuery, Google Cloud Bigtable, Google Cloud Console, Google Cloud Dataproc, Google Cloud Storage, Identity Platform, Identity and Access Management, Memorystore for Memcached, Memorystore for Redis, Memorystore for Redis Cluster, Speech-to-Text, Text-to-Speech, Vertex AI Search.
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