UP launches WhatsApp chatbot for transport services, brings RTO functions to citizens' fingertips
In a move to make government services more accessible and efficient, the Uttar Pradesh Transport Department has launched a 24x7
WhatsApp chatbot
to offer key transport-related services directly to citizens, officials said Saturday.
Vehicle registration
services,
driving licence details
, challan status, and more can be accessed without standing in a queue at the RTO office by using the chatbot , they said.
#Pahalgam Terrorist Attack
How Pakistan is preparing for the worst as India weighs response
'Enter at your own peril': Indian Navy's firing drills off Gujarat send strong signal to Pakistan
If India attacks Pakistan, China and Bangladesh should seize 7 NE states, says Yunus' aide
Launched on Friday, the initiative is part of the state's push for digital transformation. The new service aims to ensure that citizens receive transparent and timely support using a widely used platform.
"This WhatsApp chatbot reflects our commitment to using technology for citizen welfare," Transport Commissioner Brajesh Narain Singh said.
"It brings the department closer to the public and is a step towards transparent, efficient, and responsive governance," Singh added.
He explained the chatbot eliminates the need for citizens to stand in long queues or make repeated visits to RTO offices for routine queries and tasks. From checking challan details to renewing a driving licence, everything can now be managed from the comfort of home using just a smartphone.
Live Events
The service is integrated with the central Vahan and Sarthi databases, ensuring that the information shared with users is real-time and authenticated. This guarantees accuracy and transparency, especially for services involving legal compliance or payment-related updates.
To ensure inclusivity, the chatbot is available in multiple languages, allowing people speaking diverse languages to access and use the service with ease. "This feature is particularly helpful in a state as linguistically diverse as Uttar Pradesh," he said.
In addition to providing quick answers, the chatbot also offers step-by-step guidance for commonly used services such as road tax payment, transfer of ownership, and application status tracking. This helps reduce confusion, cuts down on paperwork, and speeds up resolution, the officer noted.
Transport Department officials said citizens can start using the chatbot by saving the number 8005441222 on their mobile phones and sending a "Hi" message on WhatsApp.
The chatbot will immediately respond with a menu of available services, accessible 24x7, they added.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Time of India
2 hours ago
- Time of India
Bangladesh national elections: BNP rejects April 2026 poll date; 'people are disappointed'
Bangladesh Nationalist Party (BNP) criticised chief adviser Muhammad Yunus 's announcement of holding national elections next year in April, saying that people are 'disappointed' by the delay. In a statement issued on Saturday, BNP said 'People's victory was achieved through the immense sacrifices made by students and the masses during the July uprising.' 'But the unwarranted delay in arranging the election has disappointed and angered the people,' Dhaka Tribune quoted the statement. BNP's national standing committee, led by acting chairman Tarique Rahman, held an emergency virtual meeting in response to Yunus's address. The committee reiterated its long-standing demand that elections be held no later than December this year, citing upcoming Ramadan, major school examinations, and potential weather disruptions as key considerations. 'The people of this country, deprived of their basic voting rights for almost a decade and a half, have continued their struggle to restore democracy through voting, despite being disappeared, murdered, imprisoned, injured, and tortured,' the party said. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Secure Your Child's Future with Strong English Fluency Planet Spark Learn More Undo The BNP argued that holding elections during Ramadan in April could create logistical and political complications that might be used as an excuse for further delays. The party also criticised Yunus for failing to clearly explain why December was an unviable option. Moreover, the statement accused the chief adviser of straying beyond his interim mandate of overseeing justice, reform, and elections. 'The meeting expressed anger at his choice of words in the speech, which crossed the limits of political decorum,' BNP said. Yunus assumed the role of chief adviser after the fall of Sheikh Hasina's Awami League government in August 2024. He had vowed to deliver 'a clean, peaceful, festive, and inclusive election,' but his announcement appears to have intensified tensions with the BNP and other opposition forces. While the BNP, under the leadership of former prime minister Khaleda Zia, has demanded immediate polls, some student and right-wing groups have supported the delay, insisting that elections should follow meaningful reforms and justice processes.
Indian Express
3 hours ago
- Indian Express
Navy to commission up to 10 warships by December, led by first ASW Shallow-Water Craft ‘Arnala'
The Indian Navy will induct nine to 10 warships between June and December 2025, significantly expanding its fleet. The first of these—the Anti-Submarine Warfare Shallow-Water Craft (ASW-SWC) Arnala—is scheduled for commissioning on 18 June at the Naval Dockyard in Visakhapatnam. This would significantly bolster India's naval fleet and most of the ships to be commissioned have been made indigenously, officials said. According to the Navy, the commissioning programme includes the ASW-SWC class of ships, beginning with ASW-SWC Arnala on 18 June at Naval Dockyard Visakhapatnam. Officials told The Indian Express that one or two more ASW-SWC vessels are also expected to be commissioned this year. The Navy said that Arnala's commissioning will mark the formal induction of the first of sixteen ASW-SWC ships into the Indian Navy. These vessels have been designed and constructed by Garden Reach Shipbuilders & Engineers (GRSE), Kolkata, under a Public–Private Partnership with L&T Shipbuilders. Named after the historic Arnala Fort in Vasai, Maharashtra, Arnala is equipped for a range of anti-submarine warfare operations, including subsurface surveillance, search-and-rescue missions, and low-intensity maritime tasks. At 77.6 m in length and over 1,490 gross tonnes, Arnala is the largest Indian naval warship to be propelled by a diesel-engine–waterjet combination, the Navy said. INS Tamal, the second Talwar-class stealth frigate under a 2016 Indo-Russian agreement, is set to be commissioned by the end of this month. Tamal is one of four frigates acquired in a $2.5 billion deal with Russia: two were constructed in Russia, and two at Goa Shipyard Limited (GSL) with Russian technology transfer. Its sister ship, INS Tushil, was commissioned in December 2024 at Russia's Yantar Shipyard and reached India in February 2025. Other vessels awaiting induction include a diving support ship under construction at Hindustan Shipyard Limited; at least one Project 17A (Nilgiri-class) frigate, being built jointly by Mazagon Dock Shipbuilders Limited and GRSE; and a large survey vessel from GRSE. A second Nilgiri-class frigate may also be commissioned before year-end, an official said. INS Vagsheer, the sixth Kalvari-class submarine under Project 75, was commissioned in January 2025. This diesel-electric submarine operates underwater on battery power and on the surface using diesel engines, offering silent patrol capability close to the coast. Staff evaluation and cost negotiations for Project 75I—which will build six advanced conventional attack submarines—are currently under way. The Navy is also due to receive two more MH-60R Seahawk helicopters from the United States within a month. Of the 24 ordered, 13 have been delivered so far.
The Print
3 hours ago
- The Print
People disappointed with announcement of B'desh polls in April 2026: BNP
The statement said BNP's national standing committee, in an emergency virtual meeting, reiterated its proposal to hold the election by December this year, taking into consideration Ramadan, secondary and higher secondary or equivalent examinations, and weather conditions. 'People's victory was achieved through the immense sacrifices made by students and the masses during the July uprising. But the unwarranted delay in arranging the election has disappointed and angered the people,' Dhaka Tribune quoted the party as saying in a statement. Dhaka, Jun 7 (PTI) People are 'disappointed' by Chief Adviser Muhammad Yunus's announcement to hold elections in April 2026, Bangladesh Nationalist Party (BNP) said on Saturday, reiterating the party's demand for polls by December this year. The meeting, presided over by BNP acting chairman Tarique Rahman, was convened following the chief adviser's announcement that ignored the aspirations of a nation striving to reclaim its right to vote through prolonged struggles. 'The people of this country, deprived of their basic voting rights for almost a decade and a half, have continued their struggle to restore democracy through voting, despite being disappeared, murdered, imprisoned, injured, and tortured,' it said. 'The meeting believes the people of the country may be rightly concerned about the possibility of a free and fair election under this government.' The BNP standing committee observed that holding the election in early April could lead to complications, both due to adverse weather conditions and the challenges of conducting campaigns and election-related activities during Ramadan, which may ultimately be used as grounds for deferring the polls. It said the chief adviser's address did not provide any clear justification as to why holding the election by December would not be feasible. It said Yunus in his speech touched upon issues like ports and corridors — topics that did not fall within the interim government's three mandates – justice, reform and elections. 'The meeting expressed anger at his choice of words in the speech, which crossed the limits of political decorum,' the statement said. Yunus, who took charge after the ouster of former prime minister Sheikh Hasina-led Awami League regime in August last year, said the interim government's key responsibility was to hold a clean, peaceful, festive, and inclusive election. Yunus's announcement comes amid mounting pressure from former prime minister Khaleda Zia's BNP and several other groups to hold the election by December. The student-led NCP and several rightwing groups, however, said the polls must wait until the 'reforms' and 'justice' were done. PTI PY PY This report is auto-generated from PTI news service. ThePrint holds no responsibility for its content.
