Raj police launch new WhatsApp helpline numbers, set up help desks to combat cybercrime
Jaipur: To curb the rising tide of cybercrimes and provide timely help to victims, Rajasthan police set up Cyber Help Desks in every police station across the state Thursday. The initiative aims to offer immediate and accessible support to individuals affected by online fraud and cyber threats.
The new Cyber Help Desks are supported by the launch of two dedicated WhatsApp helpline numbers — 9256001930 and 9257510100. These numbers allow citizens to report cyber incidents and receive assistance. The help desks were launched on the directions of acting DGP Ravi Prakash Meharda.
Superintendent of police (Cybercrime), Shantanu Kumar Singh, explained that the Cyber Help Desks are designed to respond to a range of digital issues.
Whether it's financial fraud, online harassment, or misuse of personal information on social media, the desks are equipped to take swift action on complaints. Victims of financial fraud will be guided through the process of submitting accurate reports on the national cybercrime portal, ensuring all crucial details like card numbers, account information, and transaction IDs are correctly entered to improve the chances of recovering lost funds.
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The desks will also assist in blocking suspicious mobile numbers or IMEI numbers used in digital crimes via the cyber portal. In cases of lost mobile phones, help will be provided to file complaints on the Rajasthan police website and to block the devices through the CEIR portal.
If a victim's money is frozen due to cyber fraud, the help desks will help navigate the recovery process through the national cybercrime helpline 1930, in line with govt norms and court procedures. Additionally, assistance will be provided in reporting and taking down fake social media accounts on platforms like Facebook, Instagram, and X (formerly Twitter).
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