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Storm Floris - what to do if your flight is cancelled or delayed

Storm Floris - what to do if your flight is cancelled or delayed

Daily Record04-08-2025
There is likely to be widespread disruption to flights as Storm Floris takes grip.
As Storm Floris batters the country with winds of up to 90 mph in parts, flight cancellations and delays will cause widespread disruption to passengers. Am amber weather warning is in place across much of Scotland and has been extended until 11pm tonight (Monday 4 August).
Edinburgh Airport posted on X, formerly Twitter, warning passengers to double-check their flight is going ahead and on schedule during the storm. And Scots airline Loganair has also warned of disruption and has offered customers the opportunity to change their travel plans free of charge.
Meanwhile at Glasgow Airport, the 8am services to Islay and Campbeltown were cancelled while morning departures to Tiree, Barra and Benbecula didn't go ahead.
If you do find yourself facing flight delays because of the storm, travel insurance experts PayingTooMuch have shared exactly what you need to know.
They said: "A huge number of travellers are facing widespread disruption to their travel plans as flights across the UK are cancelled. If you find yourself affected by Storm Floris and your holiday plans are disrupted, then here's what you can do.
"Whether you're stuck at the airport after a cancelled flight or waiting for a departure time hours behind schedule the first thing to do is to contact your airline.
"They should be able to help you to rearrange your trip for a later time or date. In the case of a significantly delayed flight, then under UK law, your flight provider will typically be required to provide compensation for things like meal vouchers, hotel accommodation for extended delays, or alternative flights to your destination."
They said that if the cause of the delay was outside of the airline's control then you may be able to see compensation through your travel insurance too.
They added: "Your policy may cover the cost of unused flights, hotel bookings, or other losses incurred due to the disruption.
"You could also claim for reasonable costs like meals, hotel rooms if you're delayed overnight, or transport.
"To maximise your chances of a successful claim be sure to keep all documents and receipts of the expenses you incur."
It is also important to keep your insurer in the loop if you do find your travel plans change.
PayingTooMuch said: "If your trip's dates are changed, inform your travel insurance provider straight away, so they can update your policy.
"All policies vary so check what you're covered for. When buying a policy, it's a good idea to compare travel insurance cover limits to find what's important to you and your specific trip.'
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