Ashes pre-sale breaks records but leaves cricket fans frustrated
Cricket Australia claimed a record pre-sale on Tuesday for this summer's highly anticipated Ashes Test series, but diehard fans were left waiting in long queues and complaining of technology glitches.
Cricket Australia chief executive Todd Greenberg previously said the pre-sale would be the biggest in the country 'since Taylor Swift was here'.
He was right. More than 220,000 tickets were sold on the opening day of pre-sale – obliterating the 2017/18 pre-sale record of 111,741 tickets.
But in scenes reminiscent of Swift's Eras Tour ticketing chaos, cricket fans took to social media to complain about being stuck in the virtual lounge for more than an hour.
Fans also said they were close to purchasing when they were booted from the page, forcing them to rejoin the queue, while some said their priority codes did not work.
Many fans vented their frustrations on Cricket Australia's social media pages.
'Absolutely broken-hearted,' one fan wrote on Instagram. 'Every time I select tickets, the site times out or freezes up.'
A Ticketek spokesperson said the demand for Cricket Australia's Summer of Cricket sold at an unprecedented rate 'all without issue'.
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